Customer Ratings & Reviews
- Model:
- NS-32F201NA23
- SKU:
- 6482022
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the great picture quality, ease of use, and unbelievably low price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate its perfect size and smart TV capabilities. However, some customers have reported issues with the remote control and performance. Additionally, a few have mentioned concerns about the speed and volume.
This summary was generated by AI based on customer reviews.
Dud?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if I got a dud cause usually insignia TVs last me a long time. However, this one I guess because the TV and the fire TV are one. I had a problem where it was sound over sound so if you switched from say Sling TV to regular TV you would hear Sling TV talking over the regular TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED HD Smart Fire TV! We understand that you are having issues with your fire TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Remote control
"Open Box" purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought "open box". Legs and remote control missing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoanneF!
Thank you for taking the time to review our Insignia - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Insignia 32 " to be returned for refund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia TV was exchanged after a Westinghouse its worse and going to return for a full refund. I will never shop Bestby Again
No, I would not recommend this to a friendTV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good tv. Got it for Christmas. Started watching it until Jan 2, 2023. It is now out of warranty as of February 2023. Half side of tv has lines running down it, nothing on it works
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you so much for writing a review for our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.
Insignia Support
Louise
www.insigniaproducts.com/support
Not Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good TV. It freezes a lot. The apps are difficult to set up. I returned this product for a different brand.
No, I would not recommend this to a friendNot a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think mine is broken or something. Every time I turn it on, I have to select an input. $80 on sale, you get what you pay for.
No, I would not recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like tje tv because I always have to ask for help to turn it on
No, I would not recommend this to a friendGarbage TV!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got to use last week and it’s a piece of garbage. It doesn’t work, not happy.
No, I would not recommend this to a friendCareful if you need the included stands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv today as an open box item. Brought it home to set up right away. The plastic connectors for one of the two stands are incorrectly placed and will not allow the stand to connect. What a waste of time and gas! Why do they try to resell a defective item?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ErikaL,
Thank you for writing a review about our 32" Class F20 Series LED HD Smart Fire TV. We know how frustrating it is that the plastic connectors for one of the two stands are incorrectly placed and will not allow the stand to connect. We are sorry for the inconvenience. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Small tv problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv worked great for a few days. The cord that connects to the tv in the back would not stay plugged in. Can't use it.
No, I would not recommend this to a friendtv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv for 32 inch, the price is an ecen amount for what’s it worth.
I would recommend this to a friendInsignia SUCKS
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible..after a few weeks the picture started having blobs of color. Unfortunately, it gets worse. Customer service is a joke and you will never get through to Insignia. Save your money
No, I would not recommend this to a friendFrustated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even is good quality I rate with only 1 star because The Tv screen was broken :(. Thet sent me twice because the firts time UPS lost my order.
No, I would not recommend this to a friendnonstop ads ruin this tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is the worst, plays ads when you turn it on, won't let you display all of your apps on the homescreen but instead shows you what amazon wants you to see, I don't expect that when I pay for a tv to have to click out of ads. Roku is much better in my opinion
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello KellyP,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insigna TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG is a much better TV. Much better all around features.
No, I would not recommend this to a friendInsignia TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't download Shahid app it's not a good tv....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tito,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746
Not helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really upset that the return policy is only two weeks tried to return this tv and wasn't able to... customer service didn't try to accommodate me in any way
No, I would not recommend this to a friendInsignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very small but the setup wasn’t horrible and pretty easy
I would recommend this to a friendNot good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept turning off for a couple of minutes then would turn on, until finally after about 1 week, it just finally did not come on again. And of course, I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Niko,
Thanks for taking the time and effort to leave a review with our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Bad Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has poor picture quality. After return date stated dropping channels, some completely others sound. Don't buy!!!
No, I would not recommend this to a friend