Customer Ratings & Reviews
- Model:
- NS-32F201NA23
- SKU:
- 6482022
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the great picture quality, ease of use, and unbelievably low price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate its perfect size and smart TV capabilities. However, some customers have reported issues with the remote control and performance. Additionally, a few have mentioned concerns about the speed and volume.
This summary was generated by AI based on customer reviews.
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Bought the TV for my daughter college dorm. The screws for the TV legs were wrong size. She ended up have to use the cushion to support the TV. Wish that best but will send the correct screw to her place
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, JaniceI! Thank you for raising this. We understand how disappointing it is that the screws were in wrong sizes. This is not the experience we want you nor your daughter to have. Rest assured, this feedback has been acknowledged and will help us improve our services. You may also contact our Insignia Customer Service at 877-467-4289 for the correct parts. - Dalainne | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
Waste 3 hours
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is garbage Best Buy is garbage Best Buy is garbage
No, I would not recommend this to a friendDefective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open-box television, but it was defective and had to be returned for a refund.
I would recommend this to a friendmissing Q4 screws to connect TV stands
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV did not come with the 4 Q4 screws that are needed to connect the tv stands. Writing this review right here and now before turning on the TV. How in the world does this happen? Reddit threads show I am not the only person who got screwed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time and effort to leave a review. I am really sorry if the screws are missing. I know how disappointing it could be. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Insignia Support || Renee || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Low quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best quality. Would definitely spend a bit more money next time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Product quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia 32 inch Smart Fire TV has had problems two (2) weeks after installed. The TV will freeze up and nothing works, no picture, no sound. Unit is past the store return policy. I do not recommend this version of an Insignia TV.
No, I would not recommend this to a friendDo not buy open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy open box .i bought open box excellent it did not come with power cord or remote .Best buy did not assist me they gave me the run around.I repeat no one tried to help do not buy open box
No, I would not recommend this to a friendNeed work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had gotten a device that was defective and customer service took forever just to help refund me
No, I would not recommend this to a friendOnly can get apps without cable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't know i couldn't get antenna tv on this. very limited without cable. It's not really a tv it's a streaming, computer monitor. well guess you get what you pay for. lesson learn. its' mostly amazon, so sick of amazon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
One of our objectives is to hear the feedback of our customer regarding this product so we will be able to know what needs to be improved and how to make it more convenient for our customers. If in need if further assistance, you can contact us at (877) 467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
I'd give it 0 if i could
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the worst TV I've ever bought. The tv is extremely slow when doing anything. I know that should be expected with cheap stuff but it truly feels like broken, unpolished software rather than just cheap.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TrataraC,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. This is not the quality we expect from our products. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
bad yv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for a trade show and the remote didnt work so we wasted our money.
No, I would not recommend this to a friendDon’t recommend it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 weeks ago worked fine for a week but has been stuck on Amazon fire tv logo for over a week I have searched how to get it off with nothing working.
No, I would not recommend this to a friendPoor resolution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has poor resolution. Terrible picture quality, no matter what setting I chose. Colors are very off, it blurred and illegible. It made me headache. I am returned this TV the third day. I am not recommend this product at all.
No, I would not recommend this to a friendRegretting purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to turn on, I click on one thing it selects another or just goes black and then takes me back to the Home Screen. I’m taking it up to have them HOPEFULLY fix it but this tv is garbage don’t buy it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
We do apologies for what happen, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Shella
www.insigniaproducts.com/support
Not a good buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only peacock works on it. I can click every button on the remote but the only one that will load up onto the tv is peacock. It screencasts fine.
No, I would not recommend this to a friendBad apps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over half of the apps won’t load including Xfinity. Looking at the apps customers complain about this a lot.
No, I would not recommend this to a friendlame shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.supposed to arrive 5/28. Now its 6/11. Not happy
No, I would not recommend this to a friendFrustrating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t set up without internet connection. Tried for over 16hrs. and every entity (Best Buy, Insignia, Amazon, Xfinity) blames the other one. I have a TV from 1967 that takes a minute and a half to warm up and am now using that.
No, I would not recommend this to a friendCheap tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv in April. Now suddenly the picture and sound are gone. I have checked plug-ins, used remote to try figuring out the problem. Nothing works.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that your Insignia TV has stopped functioning and apologize for the inconvenience this has caused. We're committed to providing a high-quality viewing experience, and it's disappointing to hear that our product has fallen short of that standard. We'll take your feedback into consideration as we continue to improve and refine our products. Jeth | Insignia support.https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned Unit, it would not take set up info. Everyone in returns very professional especially the lovely young man who took care of us. Thank you, We will continue doing business with you always
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BMWGREGORY,
Thank you for writing a review about our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285