Customer Ratings & Reviews
- Model:
- NS-32F201NA23
- SKU:
- 6482022
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the great picture quality, ease of use, and unbelievably low price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate its perfect size and smart TV capabilities. However, some customers have reported issues with the remote control and performance. Additionally, a few have mentioned concerns about the speed and volume.
This summary was generated by AI based on customer reviews.
Busted screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for our motor coach. When I opened the big the screen was busted. I called CS and it’s past the 15 day. Bummer
No, I would not recommend this to a friendDo not buy online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience with this purchase. I do not recommend to buy on line products. I had to cancel my purchase because they didnt have it available the date they promised.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DanielsusanaM,
I am sorry to hear about your online purchase experience on this product. If you need further assistance you can contact our our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. Missing parts. BestBuy didn’t send missing items.
No, I would not recommend this to a friendThis one is gonna be a no
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see why this tv was super cheap. Just picked it up yesterday and it looks as if it’s defective. Sound, but no picture. Really?!……
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChocolateRose,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Stopped working after 14 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 14 months. Picture is black, but you can hear sound.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I’m sorry to hear that your TV is having issues! Let’s troubleshoot it together. We take your feedback seriously and will address the issue promptly. - Carl | Insignia Support
NO LOCAL CHANNELS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RETURNED! I found out that one cannot get local channels, I was not informed of this when I purchased it. So, I returned it.
No, I would not recommend this to a friendCheap but not worth it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Legs are weak and TV leaks forward it is very annoying.
No, I would not recommend this to a friendNot recieved the product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recieved the product yet and no cmmunication on that though I reached out to customer care twice
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Raveesh,
We are very sorry to read that you have not received the product. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t buy!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please don’t buy this tv. After a few months it will freeze and you will not be able to do anything with it.
No, I would not recommend this to a friendSound?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The louder you turn up the volume the more distorted the sound/ hearing the TV is
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lisa,
We apologize for your experience with this product. Hearing your feedback is really important to us so we will be able to know how to improve the quality and efficiency of this television. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not good at all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv keeps turning off while my son watched it , k have never had a tv that does this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 2" Class F20 Series LED HD Smart Fire TV! We know how frustrating is that your fire TV keeps turning off. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Backlight broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an open box, TV stopped working after 2 days. Backlight on screen went out :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JohnM,
Thank you for the review. I do apologize if the product did not last. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Un satisfaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery man never delivered my TV he took A picture of my house like he delivered my TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AnnetteH,
Thanks for taking the time and effort to leave a review about our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV (NS-32F201NA23). I'd like to apologize for the situation that you're experiencing. I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST for further assistance.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Insignia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it Too difficult for operation never buy this BRAND Of a Television
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JosephDeMary,
We are very sorry to read that it is too difficult to operate. I know how inconvenient this must be to you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
JUNK!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The apps on this tv lag!! Amazon music takes about 5 minutes to load a new song.. Complete junk for $79.99!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chester41,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Amazon TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has cause me some problems every sense ,I purchase it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the challenges you've encountered with your purchase. Customer satisfaction is our top priority, and we would like to address your concerns promptly. Please reach out to our support team at [contact information] so that we can assist you in resolving these issues and ensure your experience with us improves. Your feedback is invaluable to us as we strive to continuously improve our products and services. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
Bait and switch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not receive what I ordered. Ordered 32” but was sent 24”!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the mistake in sending you the incorrect size of the product. Ensuring accurate order fulfillment is important to us, and we regret any inconvenience this has caused you. Your feedback is valuable, and we'll use it to review and improve our order processing procedures to prevent similar occurrences in the future. If you need assistance with exchanging the item for the correct size or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience this has caused and appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
New TV i got at Best Buy !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Picture is grainy and not that good...but the price was great !!!
No, I would not recommend this to a friendpoor product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV turns off and on. Service came out and it is still not working right.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LindaR,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Don't do it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing good to say about Best Buy or this TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on your experience with Best Buy and this TV. We are sorry to hear that you did not have a positive experience and that you were dissatisfied with both the product and our service. We strive to provide our customers with the best shopping experience and high-quality products, and we regret that we fell short in meeting your expectations. We value your feedback and will take this into consideration as we continue to improve our products and services. If there is anything else we can do to address your concerns, please feel free to reach out to us. Thank you for giving us the opportunity to learn and grow from your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022