Customer Ratings & Reviews
- Model:
- NS-32F201NA23
- SKU:
- 6482022
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the great picture quality, ease of use, and unbelievably low price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate its perfect size and smart TV capabilities. However, some customers have reported issues with the remote control and performance. Additionally, a few have mentioned concerns about the speed and volume.
This summary was generated by AI based on customer reviews.
Disappointed ☹️
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need an amazon account for full access to apps
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking time to write a review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Tv auto shuts off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this for a senior. He watches shows on a dvd player and complains the tv shuts off after a hour or so. Very annoying if you ask me. I googled fire tv auto shut off and it seems to be an issue many ppl are experiencing. Too smart for its own good.
No, I would not recommend this to a friendDO NOT BUY TV LIKE THIS.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this TV, I have one 8 or 9 months and its not working properly some times appear the menu without requesting, channels cahnge without requesting, when I turning it off the screen goes off but the sound still working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I understans that it not working properly. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
I feel stupid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with the quality not able to hang on a wall even though it says you can. My bigger Insignia TV worked great until it died I thought I could use this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your dissatisfaction with the quality of the product and the difficulty you encountered in hanging it on the wall despite the advertised capability. We understand your frustration, and we apologize for any inconvenience this has caused. Your feedback is important to us, and we'll use it to improve our products and provide clearer information to our customers in the future. If you haven't already, please reach out to our customer support team for assistance or to discuss potential solutions. We appreciate your understanding and the opportunity to address your concerns. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
What item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You cant reveiw an item that you havent yet received, even though it has been about a month since it was ordered. Tracking said its still in CA.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the delay in receiving your order. We understand the frustration of waiting for an item that hasn't arrived as expected. If there's anything we can do to assist you further or provide more information about your shipment, please reach out to Best Buy. We appreciate your patience and understanding during this time. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
Where's the screws?!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really were selling TVs with no forking screws now? Glad I can have a stand, not every person wall mounts. I'm beyond fed up of these conpanies have assing their product's
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Casey,
We regret that you have received the product without the screws. Please accept my apologies on behalf of Insignia for the inconvenience caused. To better assist you, please contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Worst TVs on market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont waste yoru money. Bought 4 Insignia TVs of various sizes and at differnt times in a span of about six months. All garbage. Spend a few dollars more and get a real TV these are total junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Sven,
It has come to our attention that you were not fully satisfied with the purchase of your Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I'm sorry that the product didn't meet your expectations, as Insignia always strives for the best customer experience. Please do not hesitate to let us know if you ever need help with it contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
Re-think this one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is garbage Had to re-set it 3times. Still can’t get Hulu to work.
No, I would not recommend this to a friendPiece of junk.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV I ever owned. Interface is painfully slow and laggy, audio issues cause this to be reset once a day and sometimes more. Save your money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED HD Smart Fire TV! We understand that you are having issues with your fire TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Do not buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give 0 stars if I could. My grandsons Christmas is ruined by this piece of junk. The price was too good to be true. You know the rest.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Insignia TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been unable to connect my tv and set it up. I tried chatting with someone but the chat was cut off. I’m very frustrated right now.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our TV , I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your unit , we'll be more than happy to provide any needed assistance.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Certified like new far from accurate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen basil was broken item was not as described the crack was visible I am not sure how this item could possibly have been certified
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - 32" Class F20 Series LED HD Smart Fire TV, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Tv blink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked at first, but now the screen becomes blink when trying to watch something. The only thing that will show is the main screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi user173502. Thank you for writing a review about our Insignia 32" Smart Fire TV. I apologize that the screen blinks when you try to watch something and only the main screen will show. I know how frustrating it must be for you. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's already not working the screen is all messed up! The only thing is good for now is listening to music.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jusnita,
Thank you for taking the time to leave a review of our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
I didn't receive the TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been over a month and I haven't received the TV nor has the amount paid been refunded.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED HD Smart Fire TV! We know how frustrating is that for over a month you never receive the TV and did not receive a refund. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your complaint.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not Happy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a week and it keeps on turning itself off and then it stop turning on?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello user831385,
Thank you for taking time to write a review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this TV since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Insignia tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV shuts itself off , sometimes plays two programs at once, on top of each other,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello NancyD,
Thank you for taking time to write a review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Insignia Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Help please
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get it to work. Couldn’t get help from best buy after purchasing the 2 yr geek squad
No, I would not recommend this to a friendBubba
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Intermittent random messages pop up with is very frustrating. Digital antenna works only sometimes.
No, I would not recommend this to a friendDownload
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. Can’t download everything my ruku tv could.
No, I would not recommend this to a friend