Customer Ratings & Reviews
- Model:
- NS32-FEFL26
- SKU:
- 6632491
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the great picture quality of the 32" Class FE Series LED 1080p Full HD Smart Fire TV. They also appreciate how easy it is to set up and use, along with its convenient size and lightweight design.
This summary was generated by AI based on customer reviews.
Bad Remote Controll
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this just over a month ago (Nov 5th) and the remote has stopped working. So far the TV has worked as expected but given the very short life span of the remote, we shall wait and see. To get replaced, I have to make an appointment to bring it in. Not worth the time.
No, I would not recommend this to a friend- Cons mentioned:Volume
Insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There no volume can’t hear noting I tried pull plug out back on can hear a volume
No, I would not recommend this to a friend Arrived with a shattered screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to recommend this TV because it arrived with the screen absolutely shattered. Im not sure if this was an error during the delivery process or if it was boxed up this way or stored incorrectly at the warehouse… Despite at least made it easy to return this no questions asked, still not a great experience .
No, I would not recommend this to a friendTv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal on the tv .Smaller than the actual picture
No, I would not recommend this to a friend- Pros mentioned:Size
Great TV for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy with my new TV. FITS IN MY SPACE IN THE KITCHEN perfectly
I would recommend this to a friend I should have listened to the reviewers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have listened to the reviews. Poor quality. Had to return it on day 3 as the picture would freeze and the sound would go full blast playing the static sound after 20 minutes of use. Remote and button wouldn't work. Had to pull power cord. This behavior continued to repeat, so I returned it. Read the reviews - you get what you pay for...avoid Insignia as the reviewers warn.
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was fine for a few weeks. Now I’m waiting up to 2 minutes for a streaming show to start playing. My WiFi speed exceeds 2.5 gigs. So that’s not the problem.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Earl, thank you for sharing your feedback. We’re sorry to hear your TV has started taking longer to begin streaming, and we understand how frustrating that can be. This delay is usually caused by software or app performance rather than internet speed. Please try unplugging the TV for 60 seconds, checking for system updates under Settings> My Fire TV> About, and reinstalling any apps showing delays. If the issue continues, please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com so our team can assist with further troubleshooting or review warranty options. Thank you again for reaching out.
Poojitha | Insignia Support Team
Not good enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible I returned 1 out of 3 brand new and decided to just trash the other 2. Remote controls connect to all 3 TV’s so when you changed the channel or volume it affected all 3 TV’s. Additionally, down loading apps and setting up these TV’s are the worst experience. I changed brands and never looked back -
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like how the screen brightness constantly fades in and out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Steven, thank you for sharing your experience with us. We’re sorry to hear that the brightness on your 32" Insignia FE Series TV keeps fading in and out, we understand how distracting and disappointing that can be when you’re trying to enjoy your shows. Your feedback is important, and we’ll use it to help improve future designs and performance. Our support team can take a closer look at what’s causing the issue and go over troubleshooting or warranty options with you at 877‑467‑4289 or insigniasupport@bestbuy.com.
Darshan | Insignia
open box-no remotes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these TVs and neither of them came with remotes. The description said remotes included. I called customer service thinking they could send me remotes. I was told I would need to return them. Closest Best Buy was across town. I ordered them online and it was such an inconvenience. I ended up returning both.
No, I would not recommend this to a friendbad purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sucks. It keeps losing it network connection. Don't buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Adam, thank you for sharing your feedback. We’re sorry to hear that your TV has been losing its network connection, and we’d like to help get this resolved for you. Please reach out to us at 877‑467‑4289 or insignia@bestbuy.com so we can troubleshoot the issue and get things working properly again. Thank you again for taking the time to let us know. Vennila | Inisgnia
Look elsewhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I myself do not like these fure tvs. Didnt understand what was before bought. When i am FORCED to sign into prime which i dont have in order to do anything on the app, thats when i get irritated. Friend goes to sign their prime in, have to log out entire tv and log in as them. Pointless.
No, I would not recommend this to a friendDon't waste your money on this junk.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about 2 months. Was using for a computer monitor. Don't waste your money. Now I gotta go buy a different monitor.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Michael, thank you for sharing your experience. We are very sorry to hear that the TV stopped working after such a short period, especially when you were relying on it as a monitor. That’s certainly not the experience we want for our customers, and we appreciate you bringing this to our attention. If you still have the unit, we encourage you to reach out to us at 877‑467‑4289 or insigniasupport@bestbuy.com. We’ll be happy to assist with troubleshooting and provide further support. Thank you again for choosing Insignia. Vennila | Insignia
Crap tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second tv that the sound went out in under 2 weeks. We are not having it at max volume and its just not worth the hassle anymore
No, I would not recommend this to a friendRemote!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had so much problemconnecting a tv to remote. I called customer service for help only for them to tell me my remote was no good. I am having to return the tv to do an exchange. Not happy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Meli! Thank you for sharing your experience with us. We’re very sorry to hear how much trouble you had getting your Insignia 32" FE Series TV to pair with the remote, that’s incredibly frustrating, especially after reaching out for support and then having to return the entire TV for an exchange. We understand how disappointing that is, and we appreciate you taking the time to let us know. Your feedback will be shared with the appropriate teams as we continue working to improve the setup experience and overall reliability of our products.
Darshan | Insignia
Bad remote control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control did not work. Best Buy could not fix it in store. Phone representative unable to fix it. Had the tv 3 weeks unable to use it. Buyer beware.
No, I would not recommend this to a friendPlease pick a different TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash. Worked for 3 days and now wifi antenna goes in and out. Internet is fine, not this TV. Please pick a diffrent option
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jose. Thanks for sharing your experience. We’re sorry to hear your TV stopped working properly like a failing Wi‑Fi antenna are absolutely not the experience we want for our customers. We understand how frustrating it is when a product doesn’t perform as expected, and we appreciate you taking the time to share this feedback. Your comments help us identify problems quickly so we can improve future reliability. Thanks again for your feedback.
Sarada | Insignia
Fine. I guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s decent. But the audio is constantly stopping. So you have to hard restart the whole thing for the audio to work again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer! Thank you for sharing your feedback. We’re sorry to hear your TV’s audio keeps cutting out and only works again after a restart. We understand how frustrating that can be. Please try unplugging the TV for 60 seconds and checking for any available updates under Settings > My Fire TV > About. If the issue continues, our team can help with additional troubleshooting or review warranty options. You can reach us at 877‑467‑4289 or insigniasupport@bestbuy.com. Thank you for taking the time to let us know.
Poojitha | Insignia
TV Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not accept my internet password while old TV & the TV I replaced it with both accepted password just fine. Other features also did not work as advertised or simply did not work at all.
No, I would not recommend this to a friendTrash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped turning on after only using 4 times…..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Peyton, thank you for taking the time to share your review about your Insignia 32" Class FE Series LED 1080p Full HD Smart Fire TV; we’re truly sorry to hear that it stopped turning on after only a few uses, as that’s not the experience we want for our customers, and we understand how disappointing that must be. Our team would be happy to help troubleshoot or explore service options, so please reach out to Insignia Support at 877‑467‑4289 or insigniasupport@bestbuy.com for further assistance, and thank you again for Sharing your review.
Darshan | Insignia