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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 748 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the great picture quality of the 32" Class FE Series LED 1080p Full HD Smart Fire TV. They also appreciate how easy it is to set up and use, along with its convenient size and lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 748 reviews
  • Rated 1 out of 5 stars

    Didn't work with Dish remote/network

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above as TV Pic and setup other than Dish was ok

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for taking the time to share your experience with your Insignia – 32" Class FE Series LED 1080p Full HD Smart Fire TV, and we’re sorry to hear that it didn’t work properly with your Dish remote or network even though the picture and setup were okay, as we understand how frustrating it is when a TV doesn’t integrate smoothly with your existing equipment. We are here to help, please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com so we can look into this further and assist you. Thank you again for sharing your experience with us.
      Darshan | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    not a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has lousy performance. Hulu hangs up twenty times more often than a Samsung twenty feet away. Fire TV is no bargain either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This TV sucks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly loses sound and needs to be unplugged and plugged back in to restore it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connection issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only a few uses the fire tv profile froze unable to connect to a network and unable to connect to a remote after a reset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective, lost discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was defective and we lost our $10 Best Buy discount. Return was easy, but we decided to buy the replacement through Amazon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slow and frequently crashes. But for my daughter it's okay.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Lili and thank you for sharing your feedback. We’re sorry to hear your TV has been running slowly and crashing at times. We understand how inconvenient that can be, even if it still works for your daughter. A full power reset by unplugging the TV for 60 seconds and checking for updates under Settings > My Fire TV > About can often help improve performance. If the issue continues, our team at 877‑467‑4289 or insigniasupport@bestbuy.com can assist with additional troubleshooting or review available warranty options.

      Thank you for taking the time to let us know.
      Poojitha | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    poor design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not too stable, stands for the tv doesnt support the weight of the tv

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Khanh, thank you for taking the time to share your experience with us. We’re very sorry to hear that the stands on your Insignia 32" FE Series TV aren’t providing the stability you expected. We understand how concerning this can be when you’re trying to safely set up and enjoy your new TV. Your feedback is truly valuable and helps us continue improving our products for our customers. Thank you again for sharing your review. Vennila | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Best buy is worst buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item would not download prime video account. Spole with Amazon and they advised to take back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pirchased as an open box and it doesnt work, going to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just month old wifi will not come on remote wont work and Bluetooth doesnt work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AWFULLY HORRIFIC EXPERIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU NEVER DELIVERED IT ZERO STARS DO NOT USE BEST BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor store customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store customer support was poor, misleading and disrespectful

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price - super picture and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    TV review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is wonderful. It is very lightweight and was super easy to install to our wall mount in our kitchen. It was easy to access all of our streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the picture quality and value for this price point

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was a great value. Easy setup. Met all of my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size good price picture quality great easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is a great TV recommended to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am very pleased with my Insignia TV. This is my 2nd Insignia Fire TV, and would recommend this brand very highly Geek squad did a tremendous job setting up and explaining the system. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, bright and easy to wall mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I also use it as a screen to watch videos and pictures by the media player features.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Daniel, thank you for sharing your experience with your Insignia 32" FE Series TV. It’s great to hear the picture quality and wall‑mount setup worked well for you, and that the media player features make it easy to enjoy your videos and photos on a bigger screen. We’re glad it’s been a versatile addition to your space. Poojitha | Insignia BBY-ExBrand_Insignia