Customer Ratings & Reviews
- Model:
- NS-32D310NA21
- SKU:
- 6395127
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 32" Class N10 Series LED HD TV's picture quality, ease of use, and price. Many also appreciate the TV's size and lightweight design. However, some customers note that the volume could be improved, and that the TV lacks smart features. A few also mention issues with the stand.
This summary was generated by AI based on customer reviews.
Never again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the first tv I received had a cracked screen. I had to send that back and I’m still waiting on a refund. I ordered another one and it’s been lost via UPS for 2 weeks now. Awesome experience
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AlanS, Thank you for taking the time to leave a review of our Insignia™ - 32" Class N10 Series LED HD TV. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
HDMI port doesn't always work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HDMI connection is faulty. The port doesn't always work. Disconnects at random.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class N10 Series LED HD TV! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Outdated tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.720p should be phased out already. Just add a few more $ and get the 1080p instead if you are on a budget.
No, I would not recommend this to a friendBUYER BEWARE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE PICTURE OF THIS 32" TV IS A LIE!!!!!! SURE, I GOT AN ALMOST 32" TV-----BUT THE PICTURE IS ONLY 20" X 15" WITH A BLACK BORDER OF 3 1/2" ON BOTH SIDES!!!!!!! YOUR TV PROGRAMS WILL NOT BE ON ENTIRE SCREEN ONLY A SQUARE (20X15) IN THE MIDDLE. DO NOT BUY THIS TV FOR YOUR VIEWING PLEASURE. YOU WILL NOT BE PLEASED. THIS IS WHAT I GET FOR ORDERING ONLINE INSTEAD OF VIEWING PRODUCT IN-STORE. MY BAD!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" TV. The TV screen is measured diagonally, from corner to corner. Measure from the visible corners of the screen, not including any part of the screen-surrounding bezel. A 32 inch TV is 32 inches (81 cm) from bottom left to top right of the screen, or bottom right to top left of the screen. If you are having issues with the configurations kindly contact us.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Insignia 32" fire stick tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this insignia 32" tv. It's a fire TV. This fire Tv is whack: the tv cuts off right in the middle my programs, or it flips back & forth between apps & regular tv while I'm watching my programs, absolutely annoying! I bought it Oct. '21, and was told by best buy i can't return it. I still have to turn around & buy another tv!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello HPPrinter. Thank you for leaving a review on 32" Class N10 LED HD TV. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your case. Please reach us at https://www.insigniaproducts.com/contact-us and we will be happy to assist you.
Mary II Insignia Products II https://www.insigniaproducts.com/
Item delivery date pushed weeks back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was shipped to an empty lot far away from my town then was told item wouldn't send for another several weeks.
No, I would not recommend this to a friendWould not recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it after 3 weeks. Picture pixilated into distorted large fragmented sections on the screen and remained that way during use. Best Buy was terrific during the return process. I then ordered a Samsung within my budget.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class N10 Series LED HD TV. I understand how exciting a new purchase can be and how upsetting it is that your tv is pixilated. that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
Old small tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a tv, a bit older, didn’t come with a remote either, so I had to buy a secondhand one later. Lame
No, I would not recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves its purpose but if you turn the volum up to where you can hear it without being right in front of it it sounds like the speakers are blown. The graphics are terrible too.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class N10 Series LED HD TV! We understand that you are having issues with your TV volume and picture. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t buy unless you give to kids to play xbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rep said it was a smart tv and it’s not waste of time
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class N10 Series LED HD TV , I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.
Insignia Support
Angela
www.insigniaproducts.com/support
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible do not waste your time on this. You will be upset! Horrible picture and hd quality. And i like insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi M519. Thank you for writing a review about our Insignia. I apologize that you are not satisfied for the quality of the picture. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
ingsignia hd tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound keeps getting a crackle noise to it. can't have it in full screen on all channels. keeps losing picture and then i have to rescan. worst tv i have bought to this day.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Diana,
Thank you for writing a review about our Insignia™ - 32" Class N10 Series LED HD TV . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
poor stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor stand poor stand poor stand poor stand poor stand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that you're not satisfied with the stand of your Insignia 32" Class N10 Series LED HD TV. We understand how important it is to have a sturdy and stable TV stand, and it's frustrating when it doesn't meet expectations. We're sorry that you're experiencing this issue and would like to make things right. Can you please provide more details about the problem you're experiencing with the stand, such as what specifically is causing it to be considered 'poor'? This will help us better understand the issue and see how we can assist you Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-n10-series-led-hd-tv/6395127.p?skuId=6395127
Antenna NO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV did not pick up any antenna stations like other brand TV's. So went back to previous brand, picks up antenna channel's easily.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class N10 Series LED HD TV, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.
Insignia Support
Angela
www.insigniaproducts.com/support
Fried out in under 2 years. Crapola.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted less than 20 months. TV turns on, but the screen is fried out. Didn't use it any differently than any other TV in our home. So disappointed...wouldn't buy this brand again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi tcaps,
We apologize for your experience with this product. Your feedback is helpful so we can improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Not a ruku tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If youre purchasing this tv for the apps...its a great tv...but if you think you can connect your Wi-Fi to watch regular tv from your cable provider then this tv is not the one you need. You'll need to purchase a ruku in order to do that...but this is a great smart tv if you like a streaming tv with alot of apps...it wouldnt let me download thw spectrum tv app for some reason
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Insignia TV. I am sorry to read that you are having issues with the TV not being able to connect to your cable provider. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Don't buy very slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest tv ever! very disappointed. It takes for ever to turn on and turn off..along with any other selections.
No, I would not recommend this to a friendOnly lasts 2 months longer than the warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead after 14 months, warranty was up after 12.. it's cheaper to buy a new TV
No, I would not recommend this to a friendBad sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound quality, sounds "muffled." Will be returning it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Gingersnap30663,
Thank you for your review. We are sorry to hear that you are not fully satisfied in purchasing our product. We always try our best to get this resolve in a timely manner. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Low Quality Resolution
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Resolution. Used as a computer monitor, returned for a high res.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class N10 Series LED HD TV. We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us