Customer Ratings & Reviews
- Model:
- NS-32D310NA21
- SKU:
- 6395127
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 32" Class N10 Series LED HD TV's picture quality, ease of use, and price. Many also appreciate the TV's size and lightweight design. However, some customers note that the volume could be improved, and that the TV lacks smart features. A few also mention issues with the stand.
This summary was generated by AI based on customer reviews.
Meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitchy Definitely skip on getting this one. Smart TVs are the way to go.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Insignia TV. I am sorry to read that the unit has glitches. Kindly contact us if you are having this issues.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Hdmi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hdmi ports are very lose and lose signal alot.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lily,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
TV broke
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up TV, an hour later screen was destroyed. Product was shipped to me, if purchased in store review would likely be different
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class N10 Series LED HD TV. I understand that the screen was destroyed. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
No wireless options
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This day and age I was surprised you couldn’t join this up wirelessly to satellite internet - I should have looked closer before purchasing - Will be returning today
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TiffaniM,
We sincerely apologize that this TV model does not have wireless options. Insignia offers smart Fire TVs. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is pretty low quality and defiantly not the best deal for the price it costs
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for taking the time to review our LED HD TV set. We are sorry for all the
inconvenience that you have experienced with this unit, we understand that this situation
can get really frustrating for you, but please give us a chance to try to solve this for you.
If you are having issues with your TV set, please contact our team in the link below,
they will try their best to help you out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
NO RESPECT for loyalty.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On 12/20/21 I purchased a NEW 32" Insignia. On arrival there wasn't any tape on the edge, of screen, because it wasn’t what I paid for. Adding insult to injury: the reception was horrible, Tuner was defective and most channels were weak. NO RESPECT for loyalty at BestBuy.
No, I would not recommend this to a friendTerrible T.V. & Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T.V. Doesn’t work only half the screen works. Purchased for my mother in law in a nursing home in NJ. Only to find it doesn’t work just returned from vacation and Best Buy says they won’t return it! It’s not even 30 days since the purchase date!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class N10 Series LED HD TV. Kindly check the user manual how to set Aspect Ratio to full screen or feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned. very cheap, but you get what you pay for.
No, I would not recommend this to a friendOnly lasts 2 months longer than the warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead after 14 months, warranty was up after 12.. it's cheaper to buy a new TV
No, I would not recommend this to a friendCould be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not that clear kinda of blurd,thats all I got.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 32" Class LED HD TV, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible picture does not have clear picture do not purchase this
No, I would not recommend this to a friendScreen broke so easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad knocked the tv off the table & the screen broke inside but was not cracked on the outside. I purchased geek squad protection but they said the tv screen is not covered. So basically I wasted my money on the tv. Not sure what geek squad covers but it doesn’t cover the screen if it’s broken.
No, I would not recommend this to a friendNot so happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it less then 3 weeks and the screen went black.
No, I would not recommend this to a friendDefective TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two TV's and 1 was defective. I brought it back and exchanged it for the exact same TV and had the same problem. I still enjoy purchasing from best best I guess they just got a bad batch of this size and brand
No, I would not recommend this to a friendVery bad, fuzzy screen both on dvd and streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually this tv has the worst picture I have ever seen! Older TV's used to be 720 p, as this one is, but it is truly not worth watching. Truly you get what you pay for with this item. I bought a different tv within a week and took this one back. Best Buy was good about it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 32" TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow
Roberto E.
www.insigniaproducts.com/contact-us
Not made well.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 years almost to the day. Died and does not work. I would not buy this brand again!
No, I would not recommend this to a friendled wrong by salesperson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible resolution and was told this would be a good option for a computer monitor.
No, I would not recommend this to a friendNot a smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned next day this is not a smart tv not what I wanted
No, I would not recommend this to a friendSometimes things don’t work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv didn’t even turn on, even the bestbuy team was very helpful on making my return easier than ever, I had to bring the tv back to the store.
I would recommend this to a friendLaurenSanders
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst service ever. I am tired of going on the phone to speak to a smart alec representative and be sent to 5 people giving me no answers and lying to me. Even hung up on me. They give you the wrong name as to not get in trouble.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lauren!
Thank you for sharing your experience with our TV and our service. We understand how disheartening this can be. We would love to check this situation with you! Please feel free to contact us by clicking at the link below to assist you further!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us