Customer Ratings & Reviews
- Model:
- NS-32D310NA21
- SKU:
- 6395127
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 32" Class N10 Series LED HD TV's picture quality, ease of use, and price. Many also appreciate the TV's size and lightweight design. However, some customers note that the volume could be improved, and that the TV lacks smart features. A few also mention issues with the stand.
This summary was generated by AI based on customer reviews.
Don't recommend unless got roku device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow, not a smart tv remote is very slow response
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you're facing with the performance of your TV and remote. We understand how frustrating it can be when your devices don't meet your expectations in terms of speed and responsiveness. Our aim is to provide products that offer seamless and efficient user experiences, and we're sorry that we fell short in this instance. We appreciate your feedback and would like to assist you further in resolving these issues. Please reach out to our customer support team so we can troubleshoot the problem and explore potential solutions to improve the performance of your TV and remote. Your satisfaction is our priority, and we're committed to ensuring that you have a positive experience with our products. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-n10-series-led-hd-tv/6395127.p?skuId=6395127
TV Not Working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the TV for my 94 year old father-in-law and today he turned it on and only 1/2 of the screen worked the other half looked like it was hit on the screen. No crack on the screen but it was inside the screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Eddie,
Thank you for taking the time to review our 32" HDTV. I understand half of the screen is not working and that can be disheartening However, we would love to troubleshoot the TV and check other options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
No thank you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mom who was just put into assisted living, no screw to hold base. was told to come back w/tv or try a hardware store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi neveragain,
Thanks for taking the time and effort to leave a review with our Insignia™ - 32" Class N10 Series LED HD TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Not quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually doesn't work properly,like other Best Buy products !
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Robert,
I'm sorry that the product does not work properly and didn't meet your expectations. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cheap is cost and build
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USB was pictures only and was not clearly marked as such on box
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Flap,
Thank you for taking the time to leave a review of our Insignia™ - 32" Class N10 Series LED HD TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Girl bye
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality sucks and so does the brightness I wouldn't buy compared to other insignia TVs that I know are better
No, I would not recommend this to a friendInsignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After scanning it 5 times still couldn't get local channels very disappointing in this product returned it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Barbie,
Your feedback about this product is important to us. Please know that we always consider your feedback so we can continue to improve this television's quality and the way it works. If you need further assistance, please contact us at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Wrong tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the wrong tv but pulls up as a smart tv online.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ParisB,
Thank you for taking the time to leave a review of our Insignia™ - 32" Class N10 Series LED HD TV. We apologize for the confusion about the product. I know it can be dissatisfying that its not working as expected. If you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad quality tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality tv, i understand its a 720p tv but quality is just bad..there are better 720p tvs than this
No, I would not recommend this to a frienddisappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 6 months i started hearing a thumping noise ,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KevinO,
Thank you for writing a review about our Insignia™ - 32" Class N10 Series LED HD TV . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Save your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV didn’t last three months, wouldn’t buy this product or brand again. Save your money. Wouldn’t cut on out the blue
No, I would not recommend this to a friendPoor connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly have to unplug the tv power source just to turn it off and unplug the game system as well. Would not recommend to anyone.
No, I would not recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way to small can hardly hear with the volume on high didn’t come with a remote
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Insignia TV. I am sorry to read that you are having issues with the volume and that the unit did not came with a remote. Kindly contact us to be able to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Tv is a bad model
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv went bad after 2 years be careful of this model
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Macc,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
MISSING SCREWS!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screws were missing to hold the tv together on the backside. They only had one screw in the back of the tv it was missing 7.
No, I would not recommend this to a friendI would not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound goes out. The picture freezes or goes blank. This started happening less than 30 days after I purchased this model. The sound is very poor now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 32" TV! We understand how disheartening is when a product does not work as expected. Please allow us to assist you further! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality, hard to mute and unmute, no zoom, picture only covers half the screen, bad purchase. Very displeased
No, I would not recommend this to a friendpoor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Burn out after two years just make tvs with quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AverageJoe,
Thank you for taking the time to review our Insignia™ - 32" Class N10 Series LED HD TV. I understand you found it uncomfortable to use since it burnt out after 2 years of usage and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Please reference review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd time ordered by credit card with your company and within one week our credit card was scammed and had to be reissued Your online systems has a problem!!!
I would recommend this to a friendPoor Shipping process
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV after reading other review. TV was delivered on time. However, when we opened the box, screen was cracked. I will go an exchange this.
I would recommend this to a friend