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Customer Ratings & Reviews

Model:
NS-32D310NA21
SKU:
6395127
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Customer reviews

Rating 4.6 out of 5 stars with 5273 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the 32" Class N10 Series LED HD TV's picture quality, ease of use, and price. Many also appreciate the TV's size and lightweight design. However, some customers note that the volume could be improved, and that the TV lacks smart features. A few also mention issues with the stand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 5,273 reviews
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality, hard to mute and unmute, no zoom, picture only covers half the screen, bad purchase. Very displeased

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy with product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my first one because of issues with volume calculator coming on. Exchanged for same item and had same issue. Exchanged for a VIZIO

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 6 months i started hearing a thumping noise ,

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KevinO,

      Thank you for writing a review about our Insignia™ - 32" Class N10 Series LED HD TV . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very disappointed Best Buy! Vet these products bet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy got me good on this one too. This TV has a brain of its own. Won't load apps when I want and goes blank at times forcing me to reset.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thank you very much for taking the time to review our TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with my purchase. Sometimes the TV won't come on. Too hard to speak a customer service agent. Purchased less than a month ago

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Ramona!

      Thank you for writing a review about our 32' TV! We know how annoying is when a device is not working as expected. We would love to assist you further! Please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burn out after two years just make tvs with quality.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AverageJoe,

      Thank you for taking the time to review our Insignia™ - 32" Class N10 Series LED HD TV. I understand you found it uncomfortable to use since it burnt out after 2 years of usage and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor bar stopped working in 2 months, bestbuy was no help in returning it or getting a refund

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Collin,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 20,000mAh Portable Charger for Laptops and Most USB Devices - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    It’a a No for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Developed a vertical band across the screen after four months while we were watching a movie. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a smart tv I thought it was a good price til I got home and see it was not a smart tv

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 32" Class N10 Series LED HD TV! We understand that you're having issues with the TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your TV.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Tv is a bad model

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went bad after 2 years be careful of this model

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Macc,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen isn’t clear. Wasted money on this. Don’t buy it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    32 inch non smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize it wasn't a smart tv so it didn't want it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 32" Class N10 Series LED HD TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 from Monday to Saturday (8:00 AM to 9:00 PM) Central Time, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a piece of crap!!! Didn't last a year and they won't replace!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi WoodruffW,

      Thank you for taking the time to review our Insignia™ - 32" Class N10 Series LED HD TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't connect good that why I had to return it. I would not recommend it to anyone. I was a gift but they couldn't use it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Half of a tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set in July and half of my screen is blown out. What a rip-off

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi 1984,

      We are sorry for your experience with this product. Hearing your feedback helps us to improve the quality of our products. If you need further assistance, please contact Insignia 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to return the TV. Other stores cheaper price .

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 32" Class N10 Series LED HD TV! We understand that you're having issues with your TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with product return and exchange.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great TV at great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV for bedroom. Purchased Amazon fire stick however Sony too old didn’t work. Looking for smaller regular TV to use with fire stick for YouTube TV. Made the right choice here! Great little TV. Nice picture, sound. Easy to assemble. I had it hooked up in a few minutes. Fire stick works great. Can’t beat the price. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Closed captioning not accessible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot view comfortably due to nonfunctional closed captioning. It is too difficult to return and I am more than unhappy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for reporting that your captions are not working with your 32" TV. I know how important it is to get the best out our our products and as this does not seem like normal behavior, I will like to recommend to get in contact with us at the link below so we can help you troubleshoot this issue and get your captions working.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had the TV for 3 months and there is already a problem with the TV. The price isn't worth the headache

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just an OK TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work for what I wanted it to. Cannot adjust many of the video and audio controls. I would not recommend it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, jjburnzie.

      I apologize for the experience that you had with this 32" TV. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia