Customer Ratings & Reviews

This product has been a great buy for our home where it gets very hot during the day. The installation was simple, and the AC is extremely cool which I love and my wife turns up. I highly recommend this to anyone, as it actually easy to move to another room when we have to.

Got this for over the summer and it was able to cool 400sq ft easily. Easy to set up, reliable and a great purchase!

I bought this because my 10 y/o 12,000 BTU Sharp portable AC unit was working OK, but the exhaust hose was splitting apart from old age and 1 of the casters broke off. Also, it eventually started to leak. This Insignia unit is easy enough to set up, cools OK, but is very loud, whereas the Sharp was fairly quiet. I have to turn this one off to watch TV, which I consider a pain because we are heading into July, with extremely hot and muggy days and nights. As for the electric bill, I haven't used it long enough to see the difference.

Works great. Really helps until we can afford more insulation and possibly a new ac. I did buy a large disposable baking sheet to place under it because it leaks at the bottom. I would've returned it for another one, but we really need it right now. I do recommend it, leak and all. I just use a towel and soak up the water from the pan occasionally. The drain barely has anything as a result.

The AC went out in our upstairs condo in the early spring. While we wait for the new unit (harder to find these days) we needed something to keep the place under 78 degrees. We knew the Insignia was cheaper than others, which was important since we hope to have central AC back soon. Because of this, we were especially happy with the quality. It's fairly quiet, pumps out a good volume of air, and the attachments aren't as flimsy as others. Sure, it won't cool all 1100 square feet, but the living room is finally acceptable. As a bonus, the dehumidifying is exceptional. It pulled over a gallon of water in its first 8 hours of use. The remote is fairly straight forward and has a feature to check the temperature from where you're sitting. It's an excellent buy, especially if you're in a jam.

This portable air conditioner is perfect for a mid to large size room. Would highly recomend because of the easy portability

Good air output. Keeps room cool. Very easy to setup

It's been the best investment I've ever made. It exceeded my expectations, it cools very well, and best of all, it fits anywhere.

Nice and compact. Blows cold air immediately. Easy to use and set up.

My wife and I have two of these and they are awesome! Our house is about 1100 sqft and so we hook one up in our living room and one in our bedroom and it keeps our primary living spaces cool all summer!

Cools room and works as it should. I like the output door constantly moving if you want it that way. Works great in the room I have it in.

It's a little bit heavy, but it cools extremely well and is relatively easy to set up. Definitely easier than a window unit. The automatic shut off for the water drip pan is also a great feature, if you are unable to set it near a drain.

Great A/C unit but my only complaint is that the unit is loud. Other than that, I enjoy the unit.

This air conditioner is great for my master bedroom. I really like that it has different settings and a remote. I minus one star because when I use the remote it changes the settings on the a.c an I can’t adjust it with remote I physically have to do it. So I only use the remote to turn on n off the air conditioner. Otherwise it’s great. A little noisy but I expect all air conditioners to be noisy so no problem for me. I’m unsure if I am just not using remote correctly or it’s just weird but that’s my only problem with the a.c

Great room air conditioner. The window exhaust kit was easily the best quality and easiest to install of any I have worked with. Every window kit I have used in the past was difficult to keep in the window unless you mounted it to the window frame. This one took less than 2 minutes to configure, felt very secure in the window without mounting, and has remained secure with zero adjustments since the original installation. This air conditioner has worked significantly better than other units with the same BTU. The follow-me feature of the remote is a huge plus. It gives you the option of using the remote as the thermostat rather than a sensor mounted on the unit. The only strange thing is the water tank never accumulates any condensation.

This is a really good little portable AC unit, especially for the price. I bought it to replace a 12,000 BTU unit, and this does nearly as good of a job as my old unit that was twice the size. The window insert is high quality and seals off heat better than my previous unit, as well. These are always going to be noisy since they run indoors, but it gets the job done in 100 F degree heat outside.

So the unit worked great and cooled down a fairly large master bedroom. It has this weird plastic smell that never went away though. I’ve been using it for three weeks and it still stinks. I’m not sure if it’s getting lesser or I’m just getting immune to it. i’m hoping when I have to flush the water that smell will go away.

When our central air decided it didn't want to work and the interior of the house was 90, decided to go and get a portable air conditioner. looked online and saw that most prices were close to the same. Went with Best Buy because of the warranty. Great portable AC that did the job perfectly for a week until a tech could get out to fix the system. Only thing that may be an issue is the unit is heavy, so plan ahead for some help if heavy is an issue for you.

Amazing product for hot days. A bit loud but it does the job.

Bought this product to beat the heat during the summer months and it has really helped. However, this is a warning to those who expect this product to cool your ENTIRE home. When they say 350 Sq. Ft. they mean it. We installed it in our living room (largest space in our 800 Sq. Ft. home) and it does a great job cooling that area, but it doesn’t really extend beyond there. It does cool the overall temperature of the rooms just off the living room, but not enough to be effective. So again, if you want to have a specific room to be cooled off, this is the product to get. In terms of installation, we have a side to side window, so it was kind of a pain. The thin grey sticky strips they provide are not the best quality and tore the moment we tried closing the window, to test if that was even possible in case it rained and the window needed to be closed. We ended up using the non sticky foam strips to insulate as best we could and called it a day.