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Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.4 out of 5 stars with 1979 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,979 reviews
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps the room cool and cools it down pretty quickly! just keep in mind you’ll need a drip bucket for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Man Cave is Cool Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in Texas. The portable air conditioner we've had for the last 10 years decided to go out mid-Summer! We looked for a model that we could use for my husband's man cave. He games and the computer units give off a lot of heat. This size portable air conditioner was perfect for his room and helps offset the heat generated. It's slim design also helps as it doesn't take up a lot of space. He's definitely more comfortable and happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for the price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One for each floor and and they do well. Easy set up. Comes with everything you need for the windows and drain tubing. Easy to roll around if needed. Not to much noise on the low setting.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback, Joel22! We're glad to hear that the Insignia™ Portable Air Conditioner is working well for you across multiple floors and that the setup and mobility have been convenient. It's always rewarding to know when a product fits seamlessly into your space and lifestyle—thanks for sharing your experience! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Finally....Sleeping Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to run our home AC for so long to get our up stairs bedroom cool while freezing out the rest of the house. This unit cools really well. Only negative thing I have is it is loud when the compressor runs but that true with any AC.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Keeping me cool!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment this year so far. Works well, cold quickly and very easy set up. Highly recommend this unit for medium to small bedroom, living room spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Quiet and powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 350 sq/ft is very quiet relative to two other name brand air conditioners I have owned in the past. It works well in cooling a large dining area + small living room combined.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic to hear! We're so glad you're impressed with the Insignia 350 sq/ft air conditioner, especially its very quiet operation compared to other brands you've owned. It's great to know it's effectively cooling your large dining area + small living room combined. Enjoy the comfortable, quiet environment! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It works when it wants to

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great, but it works most of the time. Sometimes it's just shuts off and doesn't restart. But when when it works it works well.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for sharing your feedback. We’re glad to hear that the portable air conditioner performs well when cooling, but we understand how frustrating it is when the unit shuts off unexpectedly. Please reach out to our support team at 877-467-4289 or via email at insigniasupport@bestbuy.com so we can help troubleshoot the auto-shutoff and ensure your unit is running consistently. Thank you for choosing Insignia. Mueez | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    A/C cooling the garage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner works wonder for pur garage that was closed in and doesnt have standard a/c. It cools the space great and i love that it comes with a remote for convenience so you dont have to get up to adjust. I highly recommend this for others.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Super Cool ACC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC is doing a great job cooling down my large open concept kitchen and dining room area. It is very easy to use, as are all of my other Insignia products.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 3 out of 5 stars

    It leaks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it cools OK and the set up was easy enough, but it leaks. It's supposed to beep when the drip tray is full so you can drain it, but it doesn't. It just leaks, even when the drain cap is on tight. May not be a big deal if you don't have carpet, but I do. I tucked a pizza pan under it like a doggie accident pad.. I'm going to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product! Lifesaver. Cools down the entire apartment (700 sq feet). Great combination of its price and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Reliable air conditioner with a great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using for 4 months for 4-8 hours a day ~5 days a week. No issues with the unit so far and has a lot of power. Remote also works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well in a big room. Great over all

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this AC unit for my bedroom and it works great. The unit is a bit loud but worth it to sleep in a cool room. This heat as been unbearable and with this unit I never have to leave the comfort of my room. Room is about 350 ft² and it does the job perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good quality does its work

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item cooling system is amazing doesn’t take up much space and is easy to wheel around any area of the home

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Amazing Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has kept our home cool. It’s 1200 square foot. We feel it everywhere. Portable and does not take up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    The best portable ac unit at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good, works harder than it should be able to, cools rapidly, easy install and portability. Buy this over the terrible fridgeair with the same btu rating.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Emergency purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an emergency purchase because my son , in Boston, did not have a/c in his apartment. This is the great selection I made. Cooling enough and easy to install and use. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Great sleek airconditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sleek air conditioner. Definitely cooled the room was easy to install. Overall happy with this product and does what it says it could do

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Insignia Portable AC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set this up in under 30 minutes, but you could go faster if this isn’t your first unit. It cools a 320 sq foot room just fine - with vaulted ceilings. Be sure, as with ALL window and portable units, to have an oscillating or ceiling fan, as the machine will sense the air temp in front of it - not the full room’s temp. These are not like central air which pushes/draws air in a room. The unit is NOT energy certified and has a two week window to trial run.

    I would recommend this to a friend