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Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.4 out of 5 stars with 1979 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,979 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake from Geek Squad was amazing he went above and beyond to help us with our services for our portable AC. We were absolutely satisfied. Thank you we really appreciate it .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AndreaV,

      Thank you so much for sharing your experience! We're thrilled to hear that Jake from Geek Squad went above and beyond to support you with your Insignia Portable Air Conditioner. It’s always wonderful to hear when great service complements our products. We’re glad you’re satisfied and staying cool! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    life saver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing saved me this past summer. No issues at all. A bit loud but you get used to it. My idiotic landlord said no window units so this helped out in a pinch.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Weight

    Rated 2 out of 5 stars

    NOPE!!! Not a DIY.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy. Took hours to install. Needed a tool not included to alter and install correctly. Noisy. Cooled room slightly then heated up from the hose warmth. Need to have lower windows for hose to reach. Takes up alot of space. Leaked immensely when picked up to move.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great cools well very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air Conditioner does keep you cool.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing the air conditioner into my home. After using the Insignia -350Sq. Ft. Portable Air Conditioner, it does keep the room cool. You can adjust the fan speed and the temperature. With the instructions included, it is easy to read and understand the right and wrong way to use your air conditioner if your a smart human being. :) You can move the conditioner to another position since it has a long tube coming from out the window and you just need to plug the electrical cord into an outlet. I sleep comfortable with the air conditioner.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Exellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very good quality I was super impressed with how well it cools my room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Portable AC.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. Easy to use. Came with all the parts needed to set up the window vent and even batteries for the remote! It's really heavy, but has large 360* wheels, for easy rolling. So far, I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good Air

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and cools as it has to be, it does not disappoint and is economical and of good quality

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Portable Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the room nice and cool. It is very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Awesome AC unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was easy to install and works like a charm!! It is in my mother in law's "little home" and keeps her very comfy!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    excellent portable ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient, quickly cools a 450 sq ft room, a bit noisy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're thrilled to hear that you're enjoying your Insignia Portable Air Conditioner and that it's effectively cooling your space. We appreciate your feedback about the noise level as well, and we'll make sure to pass it along. If you have any questions or need assistance in the future, feel free to reach out. Stay cool! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Underrated | RARELY needs draining | COLD!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are perfect. They're tanks. Run forever. Best feature us you rarely--if ever--have to drain them because they use the water to cool the compressor. GENIUS! I use this to cool my studio shed and it FREEZES me out. I also have these in my upstairs bedrooms for those hot Texas summer nights.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic review! We're thrilled that our cooling units have exceeded your expectations, providing reliable performance and innovative features like the water-cooled compressor. It's fantastic to hear that you've found them to be perfect for cooling your studio shed and bedrooms during the hot Texas summers. Your satisfaction and comfort are our top priorities, and we're delighted that our products have contributed to such a positive experience. If there's anything else we can do to enhance your cooling setup or if you have any questions, please feel free to reach out. We're here to ensure you continue to stay cool and comfortable with our products! Keith | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets room cold with little effort, has a remote so you can change the temp from where you’re at instead of getting up to move

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Easy to Use AC

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable AC! It's not too big, has nice rolling wheels so you can easily move it around and puts out enough cool air to keep our 10x20 tiny cabin comfortable in the summer!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Very Good A/C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box product, so we got a big discount. Seems colder than our other one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great makes my room cold in a good way so im very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ac and relly enjoy it in my bedroom, it keeps the whole place cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Love this!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great super easy to I’m install and it great to cool down a small room quickly I’m so glad I purchased it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good a/c

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no need to spend more money than this one cost. It's work just fine and makes a room cold. Dont forget the condensate pump

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re happy to hear the unit is performing well and keeping your room cool without the need for a higher-priced alternative. It’s great that you also pointed out the importance of the condensate pump—definitely a helpful reminder for maintaining efficient operation.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great for the price.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought this for my mom and it works great! It also doubles as a dehumidifier, I highly suggest it.

    I would recommend this to a friend