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Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.4 out of 5 stars with 1951 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,951 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works like a charm and very aesthetically pleasing. Defenitly recoomend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Life aver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ..out house air broke ..we would of died without it

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I got it, good price very effective keeps my living room very cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Beat the heat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Central AC not working well. Been using this unit in Florida heat! Works good so far and pretty quiet also.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Appreciate the update! Florida heat is no joke—glad this unit is stepping up and keeping things cool and quiet.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Portable Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the room nice and cool. It is very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools as described. We use it in bedroom 25X20. I give it 4 instead of 5 because when it turns on (several times a night) it is loud but it is a consistent sound so almost like white noise. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I made so far. My kids and my furbaby dont even want to go outside the room anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Gets the job done while staying budget

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good portable unit. Easy to setup and cools great. No smart or app features but that’s why I mention it is a good option to stay within budget!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    excellent portable ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient, quickly cools a 450 sq ft room, a bit noisy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're thrilled to hear that you're enjoying your Insignia Portable Air Conditioner and that it's effectively cooling your space. We appreciate your feedback about the noise level as well, and we'll make sure to pass it along. If you have any questions or need assistance in the future, feel free to reach out. Stay cool! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Master Bedroom a/c unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this unit in our upstairs master bedroom for a boost in coolness. Easy directions and assembly. Loads of options for cooling.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keeps the place nice and cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and keeps the entire front rooms of house cool. Easy to install the window piece for the exhaust.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MarkT,
      We’re so glad to hear the air conditioner is keeping your front rooms cool and that installation was easy. Thanks for choosing Insignia™ to help you stay comfortable! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Solid Little AC

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC has worked pretty well in a room that’s a bit bigger than it’s designed for. Cannot complain for the price paid. It is being used on the 3rd floor without constant AC on the lower 2 floors, and the room has a 10 foot ceiling.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product kicks out nice cold air I would recommend this. Great price also

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback. We’re glad to hear the product is delivering strong cooling performance and that you’re happy with the value it offers. It’s always rewarding to know our products are meeting expectations and providing comfort at a great price. We truly appreciate your support. – Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Portable Air Conditioner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit because my Home AC stopped functioning. I have it in my primary bed room, which has an area of approximately 285sqft, and it cools it with no problem. It does make noise, but is not as bad as other reviews say. I strongly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Never buy in window unit again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this works great never buy a window unit again

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    very nice portable ac unit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very good, keeps the room cooler than equal size window unit i had before. I like being able to wheel it around. Had missing and damaged parts on the first order, but best buy took care of it for me. 5 stars all the way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd one of these. Only problem is when one of the air hoses /exhaust hose cracked, unable to reorder via Best Buy or Insignia since out of warranty. Had to find an off brand hose which took a couple of attempts/orders

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Underrated | RARELY needs draining | COLD!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are perfect. They're tanks. Run forever. Best feature us you rarely--if ever--have to drain them because they use the water to cool the compressor. GENIUS! I use this to cool my studio shed and it FREEZES me out. I also have these in my upstairs bedrooms for those hot Texas summer nights.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic review! We're thrilled that our cooling units have exceeded your expectations, providing reliable performance and innovative features like the water-cooled compressor. It's fantastic to hear that you've found them to be perfect for cooling your studio shed and bedrooms during the hot Texas summers. Your satisfaction and comfort are our top priorities, and we're delighted that our products have contributed to such a positive experience. If there's anything else we can do to enhance your cooling setup or if you have any questions, please feel free to reach out. We're here to ensure you continue to stay cool and comfortable with our products! Keith | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Puts out a lot of cold air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets ice cold quickly and puts out a lot of air. I used it to keep my camper cool and garage cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Cooler side of comfort...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased (2) of the Insignia 350 sq air conditioners. (1) for my wife and I, to cool our home office and (1) for our elderly mother that lives with us. I'm here to tell you, my mother has not been this happy, cool and comfortable in years. The unit we put in the office was defective, but judging by the Insignia 350 sq.portable unit Mom has..... It is just defective. I took it into the Northgoenn, Co location for an exchange and though I have to wait 5 days to receive it.... I could not be happier. Mom's unit is AMAZING!! RECOMMEND TO EVERYONE!!

    I would recommend this to a friend