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Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.4 out of 5 stars with 1951 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,951 reviews
  • Pros mentioned:
    Installation
    Cons mentioned:
    Hose

    Rated 3 out of 5 stars

    Expensive for not a lot of cooling power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC was fairly easy to install, even in a large sliding window. It blasted cold air when standing close to the unit, though it certainly did not cool our bedroom off during the most recent SF heat wave. Despite being set at 62, our bedroom probably never dropped below 75 degrees. The hose gets extremely warm, which probably contributed to the problem. Also, the cord was a little short for our space. In all, we elected not to keep it and opted for a unit with higher BTU.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Wife is so happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home office is cool and comfortable because of the portable AC unit. My wife loves it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Overall performance

    Rated 4 out of 5 stars

    Good cooler for a small room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good cooler for what I need at this time. It works fine I’m just trying to get used to all of the features

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for writing a review for our air conditioner. It is great to know that you are enjoying this product, but if you are having issue getting used to the eatures, please contact our support team in the link below, they are experts who can help you.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Cools the room effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    Its great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot it is really cold! I have it on all the time.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We’re glad to hear it's working like a chill champ! Loving the cold breeze all day long? Sounds like the ultimate indoor oasis. Thanks for sharing your cool experience! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Keeps you just as cool as you want to be

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept our main living area nice and cool, easy to adjust, I would rather have a few of these than central air. Central air now fixed but we just kept using this for the rest of the summer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Air conditioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great best purchase I have done in a while I recommend it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, LeonardoA, for your enthusiastic review of the Insignia Portable Air Conditioner. We’re glad it’s been a standout purchase and is helping you stay comfortable. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered product used and it came basically new and it works like a charm!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that your used product arrived in excellent condition and is working perfectly for you. It’s always great to know when our customers are satisfied with both the quality and performance. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Finally cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for bedroom! My central unit didn’t do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Great A/C

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This A/C did exactly what it is suppose to do and that is keep my bedroom freezing cold ! it felt amazing during those really hot nights! it was easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our bedroom and it keeps it cool as intended

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing, Steve! Awesome to hear it’s keeping your bedroom cool and comfortable. That’s exactly what it’s made for—quiet, efficient relief when you need it most.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote settings give you multiple options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, and it quickly started to cool the space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good. Have not had any issues seems to work just fine

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear everything is working well so far and that the product is meeting your expectations. It’s always great to know when things perform just as they should right out of the box.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for a small FROG easy to assemble and not too loud.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the feedback, PamalaH! We're glad to hear the portable air conditioner is working well for your FROG and that you found it easy to set up and pleasantly quiet. It’s great to know it’s meeting your needs comfortably—your experience is much appreciated! Jeth|Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC to beat the heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC unit is great so far for my apartment. It’s quick cools the place and I love the remote control. It will be amazing for summers.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Frigidaire portable unit in my bedroom, and it never could quite keep up with the summer heat. It also didn't seem to dehumidify the air quite enough. I just thought portables were like that. Well, it broke after 2 years, so I bought this model, and it works GREAT! It cools, dehumidifies, and more than keeps up with the heat! I would have given 5 starts, except I find the remote control a bit confusing. Example - the temp setting on the remote doesn't sync with the setting on the unit. But that is a small complaint compared to how happy I am overall!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Nice, compact, quiet, air conditioner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, compact, quiet, air conditioner for small rooms/areas. Value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well , cools a lot Happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Small but packs a punch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how small it is to fit in little areas but strong enough to keep a big room cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great air

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this air conditioner a bit loud but it had the whole room cold

    I would recommend this to a friend