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Customer Ratings & Reviews

$349.99
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Customer reviews

Rating 4.4 out of 5 stars with 1979 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,979 reviews
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given a 5 star review as it is an awesome unit, but, the drain is a whole different situation. It is so short the hose I attached keeps popping off. Please when this model gets an update please extend it out at least to an inch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty Good AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to use, but window insert panels a bit large compared to other brands - I had to cut it down a couple inches to have to fit it in my window.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This A/c is easy to set up, and cools the room very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very easily. I wish that we did not have to remember to physically drain it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great! Haven't had any issues does the job.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Yema! Thank you for your feedback! We're delighted to hear that the Insignia™ Portable Air Conditioner is working great for you and meeting your needs. If you have any other comments or need assistance, feel free to reach out. Stay cool! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good buy but make sure water is not dripping out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC is effective. the window exhaust design is good. was dripping water and didn't realize for couple of days. I have another space AC which doesn't do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breathe better love better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have one when it gets hot and see if you don’t hate yourself or not going and investing in one or two better get it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it! Bought 2!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one for our home in California and one for our place in Wisconsin. They both work perfectly for our bedrooms. They take up space but work great. Much easier to install compared to a window AC. You do still need a window for the vent hose. Perfect for hot and humid days/nights.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome portable air conditioner - cold and easy to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're thrilled to hear that you find the portable air conditioner to be awesome, cold, and easy to use. Your input is valuable to us as we strive to provide products that meet your needs and enhance your comfort. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    makes a little more noise but works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes a little more noise but works better than the window. It's a good brand insignia is a best buy brand. I have both this and window AC and i use only that. The controller have follow fiction. If u enable it work to keep near of controller temperature. It's good. Try it

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great when the weather was really hot outside. Cooled very nicely

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 350 Sq. Ft. Portable Air Conditioner! We're thrilled to hear that it provided great value and effectively cooled your space during hot weather.

      If you have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with our products.

      Your satisfaction is important to us, and we appreciate your support! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Great for travel too. We took it camping in a cabin and we were cool despite the extreme heat.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Weight

    Rated 2 out of 5 stars

    Not good for long term use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is loud. Its heavy. Best Buy sold me an open box item as new so it was dirty. The window system leaks air and heat in as much as it cools. So you will have a cool room while its on but the room will be warmer than when it was installed while off.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ Portable Air Conditioner. We appreciate you sharing your experience, and we understand how important effective performance is for keeping your space comfortable. Your comments about the unit's operational aspects and the condition in which it was received are noted, and they contribute to our ongoing efforts to enhance the overall customer experience. We value your input and strive to continually improve our products! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up, have to change it every 2 years or so because the air isn't coming out as cold as it used to but the protection plan has taken care of this thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept house pretty cold despite it being at the center of the sun all summer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, AmyH, for your feedback on the Insignia™ 350 Sq. Ft. Portable Air Conditioner! We're delighted to hear that it kept your house cool even during the hottest summer days. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any other comments or need further assistance, feel free to reach out. Enjoy the comfort of your cool home! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable Air Conditioner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this couple of months ago very good quality and cools the room perfect

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one after my old one stopped working and I hand this in my apartment master bedroom. It was a little tricky putting the vent in the window but I figured it out with a little help from a friend. I love that I can turn it one when I go to bed and my room is cool within about 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable ac don’t get full by the size it really makes the room cold

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you are impressed with the performance of our portable AC and that it effectively cools your room despite its size. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good value for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product and it’s affordable compare to any other brands. It get’s noisy sometimes especially when you set it in a warmer temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable AC Unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a portable AC unit to cool down our enclosed lanai. Bought this unit because it was a bit more powerful for cooling capacity for our lanai and proven to work very well. Cools the space down quickly. Very happy with its performance.

    I would recommend this to a friend