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Customer Ratings & Reviews

$349.99
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The comparable value is $369.99

Customer reviews

Rating 4.4 out of 5 stars with 1979 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,979 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My window is free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect, i had to remove my window ac in the winter,before i got this, its easy to use and install in the window, and very easy to store away for the winter months

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    portable a/c unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the purchase experience was great and the unit does its job in cooling our place..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that you had a great purchase experience and that the unit is effectively cooling your place. Your satisfaction is very important to us, and we're glad to know our product is meeting your needs. If you have any other comments or suggestions, we'd love to hear them! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I recommend you to buy this!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had for a year now it works perfectly in my living room!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that your Insignia™ 350 Sq. Ft. Portable Air Conditioner has been working perfectly in your living room for a year. Your recommendation means a lot to us. If you have any more comments or need assistance, feel free to reach out. Stay cool! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overheating

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units performed well under pressure. A/C went out during the hot season. The relief they provided was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    10/10

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Leaves the room feeling crispy cold! Best bang for buck in my opinion

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback, MarinoC! We're thrilled to hear that the Insignia™ Portable Air Conditioner has exceeded your expectations in cooling your space effectively. Your satisfaction is our top priority, and we appreciate your recommendation as one of the best value options available. If you have any further comments or questions, please feel free to reach out. Enjoy your crisp and comfortable environment! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Decent AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent overall but the air kinda blows to the side instead of straight out. Its not as powerful cooling wise as i had expected it to be either

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good for the price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MUST have proper ventilation. And have the vent/tubing not bunched anywhere or it’ll keep the compressor from turning on. Struggled a little with 350-400sq ft, but when you give it a day to equalize, it definitely brought the temp down to serviceable, even during the hot Tx summer

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    One of the Best!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I have ordered this multiple times as it has been one of the most reliable portable AC I have ever used. Always been fond of our Insignia products.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Insignia Portable A/C

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is keeping an area that was previously without central air chilly and it does not run constantly

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to leave a review! We're so glad to hear that the Insignia Portable Air Conditioner is keeping your space cool without running constantly. We appreciate your feedback and hope you continue to enjoy the cool comfort it provides. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    It’s a amazing unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great actually able to cool off my bed room because I don’t have central air in my apartment

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That’s fantastic! It’s impressive that the cooler can effectively cool your bedroom, especially without central air. Having a reliable cooling solution is essential for comfort. If you have any more thoughts or need further assistance, feel free to reach out! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Keeps bedroom.cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for large bedroon when HVAC went out. It worked great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MelodyT, thank you for taking the time to leave a review! We’re glad to hear that the Insignia™ Portable Air Conditioner worked well for your large bedroom during the HVAC outage. We understand how important it is to stay comfortable in your space. If you have any further questions or need assistance in the future, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back-up AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the quality of this air conditioner. Bought during an emergency when our central ac went out during a long weekend. It was easy to set up, quiet, and powerful. As a bonus it has a dehumidifier function that could be used after water damage.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was needed because our bonus room over the garage got so hot. It's a little louder than I would have liked, but we don't sleep in there so it's fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable AC unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! I bought 2 for my daughters rooms and they have had no complaints. Thinking about getting another one for my room. Easy to install and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very happy with the purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works really well. Just make sure the exhaust is pointed outside the room and the unit will cool off the room pretty efficiently. I was a little hesitant in the beginning, but it is a life saver when my AC breaks down, especially in Texas heat.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC is perfect, we have it in my sons upstairs bedroom he is a gamer and has tons if stuff going on and tge room is actually freezing cold 10/10 recommend

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Garden variety portable AC

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit. Could be quieter. Could be a little more efficient. The up front price is right and it does what it's supposed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great help during extremely hot weather.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My central a/c stopped worked during over 90 degree temperatures of a week's duration. My repair plan customer service with Centerpoint was contacted with a wait for repairs of ten days. I have asthma and needed the A/C fixed as soon as possible. Buying a portable air conditioner was my only option. I found a unit at Best Buy in Minnetonka, but it was more expensive than what I could afford for a short-term solution. My salesperson kindly offered to check other Best Buy locations for a smaller, less expensive unit. He located it at the Eden Prairie store and we completed all the paperwork prior to going to that location. All I had to do was go to that store where they loaded it into my car. I appreciate all the help this sales person offered to me and it was also on the July 4th holiday. Thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Only good for one room

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks horrible and your wife will hate you for putting this in the room but it works! Don't expect it to cool multiple rooms though. This is only good for a large size room. If you want to cool multiple rooms go with the window units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clever purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great product. This is my second purchase. It works efficiently. I really recommend this product. Easy to install, remove end storage when you don't use it.

    I would recommend this to a friend