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Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.4 out of 5 stars with 1951 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,951 reviews
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Decent performance. Decent price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did the trick this summer. Kept my hotbox of a studio apt. to a bearable level. However, I noticed at certain temperature settings, it would seem to get confused and make a huffing-puffing noise as if it couldn't decide if it should be cooling or not. I just avoid setting it at 72F which is where it seemed to do it the most often. I set it at 68F or 75F at seems to do okay.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Kept cooled

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept my whole living area coooled. Even on low setting it still kept it cooled. Be sure when you buy this you have a window to output the heat for this unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airconditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's effective and works well, but if the drain hose is very short and you don't keep an eye on it, water can spill all over the floor in your room. I don't like that it moves around very easily. I put it in one place, and later it's in another area, and the water moves, making a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back-up AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the quality of this air conditioner. Bought during an emergency when our central ac went out during a long weekend. It was easy to set up, quiet, and powerful. As a bonus it has a dehumidifier function that could be used after water damage.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps a room plus cool. Can't beat the price and it's nice to have a room to go to during the summer to relax. Dogs love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great cools the room very well. It is loud, but that is to be expected. I used the included drain hose and have it drain into a bucket, rather than chancing having the holding tank leak on my wood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Only good for one room

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks horrible and your wife will hate you for putting this in the room but it works! Don't expect it to cool multiple rooms though. This is only good for a large size room. If you want to cool multiple rooms go with the window units.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very happy with the purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works really well. Just make sure the exhaust is pointed outside the room and the unit will cool off the room pretty efficiently. I was a little hesitant in the beginning, but it is a life saver when my AC breaks down, especially in Texas heat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Doesn't cool huge areas but does the job.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CourtneyC, thank you for your feedback! We're glad to hear that the installation process was easy for you. We designed our product to effectively cool smaller areas, so we're pleased to hear that it's doing the job for you. If you have any additional feedback or suggestions, please don't hesitate to reach out to us. -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great AC unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great! Great value for the price, and easy to self-install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great once it is installed correctly. It can cool the room pretty quickly (please note that my room is around 167 sq. ft.). So far, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good and it keeps the room cold which is good for this type of weather

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    10/10

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves the room feeling crispy cold! Best bang for buck in my opinion

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback, MarinoC! We're thrilled to hear that the Insignia™ Portable Air Conditioner has exceeded your expectations in cooling your space effectively. Your satisfaction is our top priority, and we appreciate your recommendation as one of the best value options available. If you have any further comments or questions, please feel free to reach out. Enjoy your crisp and comfortable environment! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools very well but is extremely loud. Good for family room. Bad for bedroom

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my central AC went out, I went and purchased this until my AC could get repaired. This did not disappoint and I would definitely recommend this unit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good airconditioner with a minor flaw

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner works pretty well. I only have one complaint. The water drain is located very low on the machine. Difficult if you have carpeting. Other than that, it is quite useful.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear that the air conditioner is working well for you. We understand your concern regarding the low placement of the water drain, especially when dealing with carpeting. We appreciate you bringing this to our attention, as it is valuable feedback for potential product improvements. We're pleased that despite this, you find the unit quite useful.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best deal and product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome awesome love it. Cool the hold upstairs, it small but it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great help during extremely hot weather.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My central a/c stopped worked during over 90 degree temperatures of a week's duration. My repair plan customer service with Centerpoint was contacted with a wait for repairs of ten days. I have asthma and needed the A/C fixed as soon as possible. Buying a portable air conditioner was my only option. I found a unit at Best Buy in Minnetonka, but it was more expensive than what I could afford for a short-term solution. My salesperson kindly offered to check other Best Buy locations for a smaller, less expensive unit. He located it at the Eden Prairie store and we completed all the paperwork prior to going to that location. All I had to do was go to that store where they loaded it into my car. I appreciate all the help this sales person offered to me and it was also on the July 4th holiday. Thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our central A/C needed repairs and these portable A/C window units provided us with Cold A/C. thank you it was a life saver. Thank you, MBGarcia SAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, Cools fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to install. Cooled off large area very easily.

    I would recommend this to a friend