Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.4 out of 5 stars with 1951 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,951 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable air conditioner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would recommend it cool down my living room

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Nice portable ac unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows cold air. Will bring down temperature pretty quick in a room. I had to buy a sliding door vent kit to use for my living room. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Ac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Works well. Machine really cools the living room well. We are glad we made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works very well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet enough for me no more then sound of bit louder fan, so far it working well really cooled my room down quickly keeps it that way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Mad good

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That shizz was mad good, dawg! 1

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but works flawlessly, keeps my 1000 sq foot apt cold

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Connor, thank you for your feedback! It's awesome to hear that our product is keeping your apartment cool and comfortable. We understand that quality comes at a cost, but we're glad to hear that you feel it's worth the investment. Enjoy your cool living space! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best Portable air

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly, It keeps the room cold, I even turn it off because I get really cold and the room keeps the temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going to get another one.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. It’s not loud at all and it’s easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because it was hot Loved it works great I would definitely get another one

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good small air conditioner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner gets the job done. Had air conditioning issues and had to wait for repair and this kept us in perfect peace until was able to get big air conditioning unit repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great A/C unit

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit really cooled the living room which is hard to do as I have a bay window that is like a suna - worked great

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great value ac

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, cools up my living room in minutes. Not loud at all.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Benfrank! We're thrilled to hear that the Insignia Portable Air Conditioner is working so well for you and providing efficient and quiet cooling in your living room. We appreciate your feedback and hope you continue to enjoy your purchase. Thank you for choosing Best Buy! - James | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    I want that $400 gift card

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is doing the job of cooling down an upstairs playroom that stays too hot during the summer months

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A/C

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that is easy to use and very reliable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems fine for most part

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will nicely cool an extension 360 windowed sun room/office that likely has poor wall insulation as long as outside temperatures dont exceed low to mid 90s. However if temp raises to or above that level it seems mostly innefective regardless of settings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great portable air conditioner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use if you need to cool a room that is really hot. It helped when my air conditioner broke and needed to cool the room down.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Portable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a room with no AC in 100+ degree weather is not fun, but this machine HERE is a life saver. Easy chills the room. So glad I bought it. The set up is easy and it's portable so storing it is also easy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Working fine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 2nd floor bedroom. It is working fine. My only complaint is the noise. It is kinda loud.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Only cools about 250 sq ft

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t cover 350 sq ft…I live in 330 & this beast neglected to cool down the kitchen. Only cooled off my living / sleep space. After extensive research which instructs to buy one covering some more sq ft than you need, I figured as much but decided to bite the bullet to buy since I caved, sick of the heat at the tail end of the hot summer in south of Seattle area, & this was the only one left for immediate pickup. Like another reviewer said, the small cracks where the outlet hose connects to the machine & window do have some hot air if you put your hand close by. Not sure that that affects its ability to cool down space though. Con is how huge this is because makes it hard store in tiny spaces. Also, super super heavy. Somehow I was able to maneuver the beast from my car to 1st floor apartment, but definitely had to cut down the sides because picking it up wasn’t happening. Doing this myself sucked and definitely took longer than if I had another person. Such are the pitfalls of solo living. If you’re able to transport in a van or truck unlike me, you won’t have to wait a couple hours before install for the liquid coolant to settle. I never used the remote. Overall, too expensive for something that doesn’t cool the space it says it does.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KayleightK,

      I would like to express my concern about your experience with this Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Air Conditioner since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Exchange, exchange, exchange

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two exchanges, the third unit appears to be working well but I only had to use it twice before it started to get too cool to have to use it. Hopefully, it will work without issue next summer. The first unit I received leaked. One of the wheels on the second unit broke into two pieces when I moved it, and I was told they could not send a replacement wheel so I received a new third unit. Hopefully, third time is a charm.

    I would recommend this to a friend