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Customer Ratings & Reviews

$349.99
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The comparable value is $369.99

Customer reviews

Rating 4.4 out of 5 stars with 1979 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,979 reviews
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great for decent sized rooms!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with a decent sized room. still has the air conditioner condition where it can get loud working at super low temps.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great portable unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much better than a typical window unit. Can cool way more than 350 soft.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jess, Thank you so much for taking the time to give us your intake on this A/C, I am really glad to hear that our product is living up to expectations. If you have any questions please contact us at Insignia and we will be more then glad to assist you.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased almost a month ago. works great. cools my apartment wonderfully and on low. Glad I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked better then I expected. It cooled so well I had to I used a blanket.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works wonderful. Glad I made this purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC works great in my basement. Not big, it's like an average master bedroom size and this ac unit keeps it nice and cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s work’s perfect it keeps my hole living room cool want have a hot summer this year

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC for humid climate!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works a expected. Do not forget to discard lots of condensed water if you do not have direct discharge.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Too loud for comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience with this model. I have the smaller units 250 and 300Sq models which work excellent really quiet and easy to sleep with while on. This 350Sq model was terrible quality, I returned the first after a metallic rattle during the start of the compressor, 2nd unit I tried did not sound like metal against metal but the buzzing from it during use was too loud there is no way you would sleep with that noise coming from it. I would suspect cost cutting to keep price low but you cant remove things to keep it quiet. I could not recommend this to anyone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed experience. We're sorry to hear that the Insignia™ - 350 Sq. Ft. Portable Air Conditioner l did not meet your expectations, especially after having a positive experience with the smaller units. We understand how frustrating it can be when a product doesn't perform as expected, particularly when it affects your comfort. Your feedback is important and helps us identify areas where improvements are needed.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and keeps my living room nice and comfy

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful ..keeps good portion of my 1100 ft home cool. Not to bad on your electricity great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for small spaces

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for almost 2 years now, well let me tell you something , if you really do take care of things.. it will last. Until up to this day my AC still does its job and works perfectly fine.. no issues, however it is perfect for small rooms only. If you plan to use this for your whole apartment—don’t. Would still recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Great product highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    So good!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing saved our lives this summer! My god!! Kept the room nice and chilly at all times even hours after it was off.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia™ - 350 Sq. Ft. Portable Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great idem will order again like the customer service

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Portable AC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good portable AC. Not giving 5 stars because it gets sometimes noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just what i need for the space what i have, thankyou.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      You're very welcome, Ernesto! Happy to hear it’s the perfect fit for your space—stay cool and comfortable!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great for cooling a medium to large room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great A/C for cooling a large bedroom or a living room. It spreads the cool beyond and does it's job quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Loveeeee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing!! Covers most of my downstairs of the house. Love it so much!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Does a great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a huge life saver. Got it right before a heat wave and it did great! Would recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do Not Purchase Open Box Items Sight Unseen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I looked on line the web site said open box "New condition" and I took them at their word. When it arrived the packing box was falling apart and was held together with clear tape with all kinds of markings indicating it was inspected before packing. It looked like it was dropped from a building. When I opened it whomever inspected and packed it just through all the attachments in loose and the window slides in the box were damaged from the unit leaning on them. I spent two hours on hold to get through to the customer service [which hung up on me twice] and when I asked for replacement parts I was told "we don't have any spare parts". He "offered" for me to call technical support but told me that they would charge me. When I pressed harder he told me the only option was to return the unit to Best Buy. Great solution - my advice if you are considering open box don't do it. This unit was not in "new condition". Very disappointing Best Buy. The unit does function but I needed to make my own window adapter. Also I note there were pieces of tape and black marks all over the unit. Not happy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia