Customer Ratings & Reviews
- Model:
- NS-AC08PWH1
- |
- SKU:
- 6393206
Customer reviews
Rating 4.4 out of 5 stars with 1978 reviews
(1,978 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Cool Comfort Anywhere
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the moment I unboxed the Insignia Portable Air Conditioner, I was impressed by its sleek design and compact size. Setting it up was a breeze – the included instructions were clear, and within minutes, cool air was filling my room. The white exterior seamlessly blended with my decor, adding a touch of modernity. What sets this air conditioner apart is its ability to efficiently cool spaces such as my mancave . I could feel the temperature drop within minutes, creating a comfortable oasis during scorching summer days. The user-friendly controls on both the unit and the remote made it easy to adjust settings and customize the cooling experience to my liking. One standout feature is the programmable timer, allowing me to set specific operating times to conserve energy. The low noise level was a pleasant surprise, ensuring a peaceful environment without the disruptive hum often associated with air conditioners. The portability of this unit is a game-changer. With smooth-rolling casters, I could effortlessly move it from room to room, ensuring comfort wherever I needed it. The adjustable louvers allowed me to direct the cool air precisely, enhancing the overall efficiency. The Insignia Portable Air Conditioner exceeded my expectations. It combines functionality, style, and convenience, making it an excellent addition to any living space seeking cool comfort during hot days.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
It's cold and didn't drive the electric bill up!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing pumps out the cold and the remote is very handy. It compliments our main AC and makes the bedroom chilly like a hotel room! Its also real handy when the apartment AC goes out. The reason for 4 stars is the adhesive insulation strips it comes with just fall apart, leaving a rented apartments window looking really gross. You may want to find another solution
I would recommend this to a friend - Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Overall Portable ac is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s a pretty good portable ac. We got it for our living space area since we spend most of our time there and liked how these are so easy to move around to a different area. Wished it cooled our living space area better but our space is a little bigger then the recommended cooling sqft which is mostly noticeable when we reache mid 80s or higher. When we move it to our room , it cools the room pretty fast since our room is smaller. Overall I do recommend this unit , it’s easy to set up, use and move around.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your thoughtful and detailed review! We're glad to hear that the Insignia™ 350 Sq. Ft. Portable Air Conditioner has been a convenient and effective solution for your space—especially with its easy setup and portability. We appreciate your honest feedback about its performance in larger areas and are happy to know it works well in your bedroom. Your recommendation means a lot to us! Ivy | Insignia Support
- Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Portable AC for Instant Relief
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Say goodbye to heat waves with this amazing Insignia portable air conditioner! It delivers instant cooling, transforming my space into a comfortable oasis almost immediately. The thoughtful design with wheels makes it incredibly easy to reposition wherever relief is needed. I also appreciate the calming white noise it generates, adding to the overall comfort. With the handy remote, adjusting settings is a breeze. Seriously impressed with how well it beats the heat!
I would recommend this to a friend - Pros mentioned:CoolingCons mentioned:Noise level
Rated 5 out of 5 stars
Works Great and Love the Functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this at the first hot wave of this spring/summer. Was skeptical a little, due to some of the reviews. However, i am finding it works very well. The noise, yes its there, but it is no worse than a window air conditioner and has way more functionality. Thinking of purchasing an additioal smaller one for a different section of the house. The only reason i am not giving 5 stars, is the using of the remote does not appear to work as designed. Still working on that myself to see if its something I am doing.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback! We’re glad to hear that the unit has been performing well for you during the warmer months and that its functionality has exceeded your expectations despite initial skepticism. It’s great to know you’re even considering adding another one for a different area of your home. We appreciate your honest input about the remote and hope you’re able to find a solution that works best for your setup.
Keith | Insignia Support
- Pros mentioned:Cooling, Ease of useCons mentioned:Noise level
Rated 4 out of 5 stars
Good product, not great used condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall cooling, easy to install, loud running noise, and cools my ~300 sqft room in about 20-40 minutes. I purchased an used, in excellent condition model, and the remote was missing. I called to see what they could do and they only offered to check in store for the remote, return it, or a credit. Air conditioner was also scratched up and still had lint and other grime, not the best used product I’ve bought from bestbuy
No, I would not recommend this to a friend - Pros mentioned:CoolingCons mentioned:Hose, Power consumption
Rated 4 out of 5 stars
Great for temporary use
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I had an issue eventually with the hose coming lose regularly. Prior to that i loved this portable ac. Simple setup, cooled my entire room swiftly and easy to manage. It is noisier than the honeywell version and uses far too much electricity. Overall great in a pinch but couldnt keep it long term even without the issues.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Would definitely recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as intended! On the East Coast and the humidity is insane, this has done wonders to take the stress off of our HVAC system and keep the humidity under control. As an air conditioner it does well in keeping our living room/dining room cool, along with some additional fans to circulate the cool air it actually keeps the whole 1,000 sq. ft top level of our split level home nice and cool during the summer.
I would recommend this to a friend - Pros mentioned:CoolingCons mentioned:Noise level, Power consumption
Rated 4 out of 5 stars
In general It is ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good option, cools very well and quick however it is noisy and increases a lot the electricity bill if used for some hours per day. In general It is ok, but if I was buying today I would explore other options that makes less noise.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to leave a review. We appreciate your feedback and will definitely take it into consideration for future product improvements. We're glad to hear that the air conditioner is effective at cooling, but we apologize for any inconvenience caused by the noise level and energy consumption. If you have any further concerns or need assistance, please don't hesitate to reach out to us. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:CoolingCons mentioned:Noise level
Rated 5 out of 5 stars
Best price with great reviews
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been comparing portable ACs for weeks. We almost went for another known and trusted brand which was more expensive but for the same BTU. We needed to buy 2 AC units for the rooms that we have and decided to go with this. It didn’t disappoint. It is loud but it cools the room perfectly. Remote control is a bonus as it measures the temp from where the remote is located and adjusts the thermostat with your setting preference (not just where the AC unit is located). Also, installation is easy.
I would recommend this to a friend - Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Great movable air conditioner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for our small apartment. Cooled a room down quickly, easy to use with the remote.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia Portable Air Conditioner. We're glad to hear that it's working well for your small apartment and that it cools the room down quickly. If you have any questions or need further assistance, feel free to reach out to us. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206
- Pros mentioned:Installation
Rated 4 out of 5 stars
not a cheap way to cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 15x15 room my home AC has a hard time cooling, and I have a casement window so a window unit wont work. We do have a small window unit in another room. Setup is pretty simple, even taking this out of the box is very simple, just lift the box up. Its pretty clear what part of the hose goes where. Save the white clips, they are for the window. you have 3options cool, fan and dry. For cool you have auto and cool. auto leaves the fan running as long as the unit is on, cool the unit fan will turn off when not in use (and save electricity). I can see on my home electricity monitor when this turns on and off. it spike is similar to my home AC. you can oscillator the fan up and down which is very nice. Most others don't have this. With the remote you have the follow me function so the AC will stay on till it cools to where you want it to, not just at the unit. i LOVED that. Play with the settings, for some reason mine would shut off the compressor at night and just run the fan. Woke up sweating. Once I finally had it all set up how I wanted I stopped turning it off just turned the temp up. Wish this connected to google or alexa
I would recommend this to a friend - Pros mentioned:Cooling, Ease of use
Rated 4 out of 5 stars
Nice unit, but with one "gotcha".
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit to help cool a small home (2-BR, LR, Kitchen, Bath) as the total SQ FT was small. We wanted to remove the old window AC and replace it with a portable we could use in multiple locations if needed. The unit cools well and is simple to connect and remove from the window. We like to disconnect it and remove the window baffle when we're away or during colder months when not in use; very simple and convenient. My only complaint is the A/C condensate drain. When the condensate tank is full of water the unit shuts off and must be drained. The drain plug on the rear is located less than one inch from the floor on the back and the only way to empty it is to place a shallow pan (eg shallow baking dish) under it per the instructions. It's difficult to move a baking sheet full of water to a suitable dumping location without spilling water everywhere. I wound up making an 8" tall pedestal (18" wide by 16" deep) to set the unit on so it is up off the floor and easier to drain the water using a more suitable container. If you are fortunate enough to have a close floor drain location, you can run a 3/4" vinyl or rubber hose from the drain plug to the drain and just leave it there as a continuous drain. As far as reliability, only time will tell, but the features are good (but basic). It worked very well in the weeks since we purchased/installed it.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performanceCons mentioned:Noise level
Rated 4 out of 5 stars
Good AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s loud, but it does the job. Easy to install the window insert.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're glad to hear that the unit is doing its job effectively and that the window insert was easy to install. We understand that the noise level can be noticeable, and we appreciate you sharing your experience as it helps us continue to improve our products.
Keith | Insignia Support
- Pros mentioned:Cooling, Ease of use, Installation
Rated 5 out of 5 stars
Summertime life saver
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot speak highly enough about this air conditioner. Best Buy pricing and quality performance. My air conditioner had quit working during the Texas heat wave, this machine's I think was like a lifesaver. Super easy to install and easy to operate. Starts cooling instantly. Glad Best Buy had it on sale and in stock.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very affordable reliable portable unit. easy insta
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded my expectations. My home A/C unit has only failed 3 time in 25 years. 2 out of the 3 were on long 3 day holidays!!! This unit got me through what would have been a horrible Memorial day weekend. My wife and daughter bailed for a hotel, But I held down the fort. My new house in Central Florida is very energy efficient, The home hvac system is in a little undersized , so when a heat dome parked over Florida for 2 weeks this summer I installed this unit in my guest room providing the additional BTUs needed. Worked fantastic. I also bought a sleeve to insulate the exhaust air hose that leaves out the window for additional efficiency. the exhaust hose is plastic and the temp of the hose got up to 130 degrees. only 89 degrees after adding sleeve.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Noise level
Rated 4 out of 5 stars
Portable ac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty good, a little bit noisy but it gets the job done in a small room. The exhaust is a bit short though, my window is up high so I have to put it on a box to reach, and there’s no locks on the rollers so I have to avoid bumping it or it rolls easily.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Noise level
Rated 5 out of 5 stars
Perfect cooling unit for small to medium bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with my central air system and hope to replace with heat pump this fall. Until then i purchased some portable AC units from Best Buy including this unit to deal with recent heat waves. Perfect for small bedroom. It is somewhat noisy if you want to watch TV BUT nothing i didnt expect. I would purchase this same unit again if I needed another ac.
I would recommend this to a friend - Pros mentioned:CoolingCons mentioned:Weight
Rated 5 out of 5 stars
Just what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first experience with a portable air conditioner, and I have to say I was very pleased from the moment I turned it on. It cooled a very hot room quickly and actually helped lower the temperature of the rest of the apartment as well. I find the noise level about the same as from a similar-sized window unit. My only worry was whether the vent hose would be long enough for my unusual windows, but it reached with room to spare. Other reviewers mention that it is heavy -- and it is -- but again, similar to an equivalent window air conditioner. I am glad I purchased it and would buy it again.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for taking the time to share with us what you like about this model. We are always happy to read the comments of a happy customer. Please know that you are always welcome to contact us on the link below if you have any questions.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Cooling, Size
Rated 5 out of 5 stars
Dedication to negative disposition quickly dispell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well my personal opinion is that sometimes it's not pumping as cold as something rated for this level should be, of the fact that I am constantly hot and no man I'm cold is ever enough for me... During the hottest days of the summer sometimes I had to turn the air conditioner off especially at night because it was too cold and I was shivering. They might be pertinent to stay that this is in a bedroom of average size not a larger living room or space like that.. hey don't feel comfortable standing in my opinion on it if it would cool an entire living room or not as I never tried it and I'm not going to... You know however is that this sucker is powerful compact says out of the way has a very long exhaust tubes you can move it around and I haven't been disappointed once That would be coming from somebody that has buyers remorse for every transaction he ever takes part in. So no remorse not even once. Some people may care that the keys that you click to turn it on off you can tell that the plastic is going to break at some point but that's minimum and cosmetic It works fantastic and that's a matters.
I would recommend this to a friend














