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Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.4 out of 5 stars with 1951 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,951 reviews
  • Rated 4 out of 5 stars

    Didn't live up to the hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product in general, but didn't really meet my expectations

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    good at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it'll do the job not the coldest unit out there but its cold enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and nice looking. The best part is my trust in your Insignia products. I also have one of your tv's and love it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Portable Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had severe rattling in compressor. Had to pay someone to unload and reload to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Not bad for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, Really cold but doesnt do a large area. Which i guess depending on your need could work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for hubby to use in garage. Works well and is pretty quiet. Allows him to do what he wants in the garage in the Texas heat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit Ccols our bedroom at our cabin very efficiently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia portable ac unit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my room really cold for first two months then it doesn’t feel like it gets as cold now

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with our Insignia™ Portable Air Conditioner. We're sorry to hear that it isn't cooling your room as effectively as it did initially. We understand how important it is to have a reliable cooling solution, and we apologize for any inconvenience this has caused.

      To address this issue, we recommend checking a few things: ensure the air filter is clean, verify that the exhaust hose is properly connected and not obstructed, and make sure the unit is set to the correct cooling mode[1](https://hvactrainingshop.com/portable-air-conditioner-not-cooling/). If these steps don't resolve the problem, please reach out to our customer support team. We're here to help and can provide further troubleshooting or arrange for a replacement if necessary.

      We appreciate your feedback and are committed to improving our products and services. Thank you for giving us the opportunity to assist you. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Easy to jnstall, easy on the wallet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner, looking for a reliable, easy to install portable then this is the one for you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I finally have to returned this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like to write a bad review, but I bought this with the hopes that work for me as I read all the comments, but unfortunately it won’t work for me, I finally have to returned

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the product didn’t meet your expectations despite your hopes and the positive feedback you read. We understand how disappointing that can be, and we appreciate you giving it a try. Your feedback is important to us and helps us continue to improve. – Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect For my bedroom love it but I have question unfortunately I lost my remote that go to this product is there any way that I can order another one my grand baby threw it in the trash

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hot room is less hot

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it make hot room cold, you probably want the next size up but if your like me and you waited too long and got what you could... it works

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keep Cool But Quite Limited

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps it cool in my living room but when it hits like 78 degrees outside, it can no longer keep it cool. I have it to the lowest setting possible, blowing out the max air and the heat outside overpowers the cooling air of this air conditioner. Doesn't help that I live upstairs though. Shouldn't matter. My livingroom is less than 350 Square feet as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit. Very happy.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent results. I bought two of these -one for upstairs and one for the basement. They run moderately quiet and suck up a ton of water, especially on really humid days

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Ok

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this in a workshop shed and works good in moderate weather but in recent days we have had some extremley hot days and it has been struggling. This will be better for a home with airconditioning already with woomes you wish to keep diff temps than the rest of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid AC. No problems over the last two years of owning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality item and I think it’s the best one I’ve purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love insignia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. I like that you can set a timer on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient. Door swings open when turned on!! I love this air conditioner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item work perfect high-quality highly affordable and highly recommended

    I would recommend this to a friend