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Customer Ratings & Reviews

$349.99
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The comparable value is $369.99

Customer reviews

Rating 4.4 out of 5 stars with 1979 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,979 reviews
  • Rated 3 out of 5 stars

    Insignia portable ac unit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my room really cold for first two months then it doesn’t feel like it gets as cold now

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with our Insignia™ Portable Air Conditioner. We're sorry to hear that it isn't cooling your room as effectively as it did initially. We understand how important it is to have a reliable cooling solution, and we apologize for any inconvenience this has caused.

      To address this issue, we recommend checking a few things: ensure the air filter is clean, verify that the exhaust hose is properly connected and not obstructed, and make sure the unit is set to the correct cooling mode[1](https://hvactrainingshop.com/portable-air-conditioner-not-cooling/). If these steps don't resolve the problem, please reach out to our customer support team. We're here to help and can provide further troubleshooting or arrange for a replacement if necessary.

      We appreciate your feedback and are committed to improving our products and services. Thank you for giving us the opportunity to assist you. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Keeps outdoor shed nice & cool in TX summer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had to add small exit hole for drain & we were good to go. Works very well even in over 100 degrees. Would definitely buy again & recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the space I needed it for. Unit is very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac unit works amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy helped me out so much I’m so glad I went to best buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save your Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with these units! I was excited when I read reviews. I was going to purchase window units and decided after reviews I would try the portable units. I purchase two livingroom/Diningroom. Close the doors and walk back into the run..I feel heat and cool air. This venting tube for these emits such hot air!!!! When walking up to it feels like a portable heater is on with the air conditioner! When the two mix....it is like having a fan in the room! "7 Hundred plus dollars" wasted on these pieces of crap! I cannot believe how hot the venting tube gets. Even when tempts are in the 70's and I turn this on...it emits heat. I thought when I saw the unit(It is LARGE) it would surpass my expectations.....Wrong!!!! I am reselling on Marketplace then will purchase a single "WINDOW unit for six rooms.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    weak wheels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be 5 star except the wheel was broken when I received it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia Air Conditioner--ahhhhh!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Portable A/C--easy to assemble. Just plug in-turn it on and relax!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed an air conditioner for a room upstairs. this is perfect bc it’s portable and not too expensive! works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dodds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really useful easy to intalled. And no that much expense

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Barely Takes the Edge Off in Summer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had high hopes for this AC but it just barely takes the edge off in a 10' x 8' room (Pennsylvania summer). Spare yourself the frustration - spend a little more for something that works better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features but didn't cool as much as i would have liked. Recommend for a very small room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coooooool!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable AC unit works great in a small room. This unit also is good for a secondary unit if your main AC ever goes out! Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable A C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my porch enclosure cool and comfortable with no noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly such a good investment after buying mine, we purchased a second one for our second home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit, not very loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC has done wonders for me, rarely need to empty the tank and compared to other units it really isn't that loud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does exactly what I needed it for!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly how I need it to! A little more complicated to use than my previous unit but worth every bit of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this portable air conditioner. It has lots of features and works better than my window air conditioner.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great for larger rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely does its job, only down fall is that Its pretty noisy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for what it is capable off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this wasn’t ideal for my living room but it gets the job done. Get one that can bust out 1200 btu

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hood

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty worth but i returned because the setup is not feasabke for my apartment

    I would recommend this to a friend