Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.4 out of 5 stars with 1951 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,951 reviews
  • Rated 5 out of 5 stars

    Cool down

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, quiet and easy setup .We now own 3 of these units.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Doesn’t work as expected

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up but doesn’t cool or dehumidify as well as the other one I purchased. Is extremely loud! Remotes doesn’t work either.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Chris,

      Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome cooling

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect buy for my salon. Using in the room to control temp since window faced the sun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable air conditioner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, polite, on time. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed. Quiet and very efficient. Less noise than a window unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy………………………………………………………………………………….……………………..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Portable AC

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to cool a workshop. It didn't cool as much as we would have liked so we returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. I only wish the remote had a wall mount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best for over the garage rooms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it for a small room. It is for my son’s room although expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good brand nice price cuality love deal deal yes yes yes jeje

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold air

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is very strong you really feel the cold air

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lemon

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit in May 2022. Sporadic use over 2 years. Just started it for this summer. Only blows warm air. Vent, filter, hose- all checked.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for the inconvenience you've encountered with your unit. It's disappointing to hear that it's only blowing warm air despite checking the vent, filter, and hose. This issue can be frustrating, especially after sporadic use over two years. We recommend contacting customer support for further troubleshooting or exploring repair options if necessary. Your feedback is important to us, and we appreciate you sharing your experience. Thank you for your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying an AC is a big decision and I’m happy my husband and I decided to go through with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were not very clear, but once we figured it out we are very happy with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps shutting on and off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed keeps shutting on and off throughout the night and keep us awake

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia Portable Air Conditioner. We regret to hear that it's been disrupting your sleep and not meeting expectations. We take feedback seriously and continually work to improve the quality and performance of our products to better serve you. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Missing vital pieces

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit came without a remote and the extended piece that you need to secure it in the window. It's summer and I already struggled bringing it in from the car to the second floor of my house, so I just decided to cut my losses rather then return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone looking to invest in quality, this is the amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing parts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open box in excellent condition which means it’s not missing any parts but after pulling it out of the box and searching through the box. The remote was missing. The unit works great just sucks that it’s considered excellent condition and is missing the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works for what I need it to do. It's nice for at night, you can turn of the lcd light.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box, missing parts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a open box in excellent condition and makes as no missing parts. Received one with missing filter and filter holder, and large marks on the sides. Went to a store to sort it out. Only option I had was to return it a buy a new one.

    No, I would not recommend this to a friend