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Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.4 out of 5 stars with 1958 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,958 reviews
  • Rated 3 out of 5 stars

    Missing vital pieces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit came without a remote and the extended piece that you need to secure it in the window. It's summer and I already struggled bringing it in from the car to the second floor of my house, so I just decided to cut my losses rather then return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lemon

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit in May 2022. Sporadic use over 2 years. Just started it for this summer. Only blows warm air. Vent, filter, hose- all checked.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for the inconvenience you've encountered with your unit. It's disappointing to hear that it's only blowing warm air despite checking the vent, filter, and hose. This issue can be frustrating, especially after sporadic use over two years. We recommend contacting customer support for further troubleshooting or exploring repair options if necessary. Your feedback is important to us, and we appreciate you sharing your experience. Thank you for your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Missing parts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open box in excellent condition which means it’s not missing any parts but after pulling it out of the box and searching through the box. The remote was missing. The unit works great just sucks that it’s considered excellent condition and is missing the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone looking to invest in quality, this is the amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works for what I need it to do. It's nice for at night, you can turn of the lcd light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product... works as advertised... wife super happy :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely I will recommended to someone great product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps shutting on and off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed keeps shutting on and off throughout the night and keep us awake

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia Portable Air Conditioner. We regret to hear that it's been disrupting your sleep and not meeting expectations. We take feedback seriously and continually work to improve the quality and performance of our products to better serve you. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not cool enough

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lt does not provide sufficient cool air when temperature is high outside. It only cools to 62 degree. Not enough for average room size.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great in the recommended room size.Easy to assemble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alittle on the pricey side but perfect as it does a/c and fan services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT TOO BAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this one to replace the old one. We can say we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. And keeps my entire room the perfect temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient machine. Very cold and good air flow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good AC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good AC.serves my house well. Good energy saving too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box, missing parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a open box in excellent condition and makes as no missing parts. Received one with missing filter and filter holder, and large marks on the sides. Went to a store to sort it out. Only option I had was to return it a buy a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t miss it when discounted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will never find a great quality and cheaper than this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pain to drain

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept shutting off randomly when the water try was full. The drains at the bottom and hard to reach and a pain to drain

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, thanks for your review. If you think the bottom drain outlet is hard to drain water, you can use the upper drain outlet to drain water which require you use a drain hose on upper drain outlet all the time. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay, but if your looking for something to stay on 24 hours i recommend something else, mine keeps shutting down on me a lot.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, thanks for your review. If the air conditioner keeps shutting off you can hold the constant fan button for 3 seconds to keep the fan work constantly. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not for our little corner…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once this was delivered, we reconsidered. We returned it unopened. Read other reviews that might be more informative…

    I would recommend this to a friend