Customer Ratings & Reviews
- Model:
- NS-AC08PWH1
- SKU:
- 6393206
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.
This summary was generated by AI based on customer reviews.
Remote don't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great only fault is remote never worked to late to return.
No, I would not recommend this to a friendWould be good for 200sq ft room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it because it really shouldn’t be rated for a 350sq ft room. I think it would work fine in a smaller room but just make sure to pay attention to the new btu standard and NOT Ashrae.
No, I would not recommend this to a friendBasic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work too well! I don’t see much of a change in the rooms we use it in. We still have to run our fans in accordance with the system. Also, make sure that you have windows that match the accessories.
No, I would not recommend this to a friendReturned it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was a good deal at $329.99 for a 8,000 BTU portable air conditioner- but it wasn’t even fully cooling a 150sq ft room! It says it’s for max 250! The day before I returned it, it began to leak as I slightly tilted it to move the cord. Apparently these aren’t very good, and the ones with dual hoses with an inbuilt inverter are best.
No, I would not recommend this to a friendFreon and warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my unit and a five year warranty in April 2023. I need Freon and Best Buy is telling me I need to bring the unit to the store. My warranty includes in home service. Unbelievable. I’m filing a complaint with consumer finance protection.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We’re sorry to hear about the difficulty you’re experiencing with your warranty service and the inconvenience it has caused. We understand how frustrating it must be when expectations around in-home service are not met. Your feedback is important and will be shared with the appropriate teams to help improve our service and support processes.
Keith | Insignia Support
Ehh it’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok it does the job but I feel like this takes to long to get the whole room cold because there is little air coming out!
I would recommend this to a friendhopefully i just got a lemon
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had to return this because it would work but then shut itself off and beeped repeatedly. i unplug it for awhile and plug back in and again it works for 10 mins
No, I would not recommend this to a friendNice but not very powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Good quality but it only has power to cool down a single room.
No, I would not recommend this to a friendAir
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didnt blew too much air and it didnt cool down the living room where i had it
No, I would not recommend this to a friendNot sure
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if I didn’t set this unit up right but it did not cool at all.I ended up returning it
No, I would not recommend this to a friendInsignia™ - 350 Sq. Ft. Portable Air Conditioner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These actually suck. I purchased two a little less than a year and they both already gave out. They just stopped cooling all of a sudden even after keeping up with cleaning the filter and draining. Supposedly they have a one year manufacturer warranty but they never want to do anything about it. They just say sorry I cant do anything about it. Don't waste your time and money on these they're not worth it.
No, I would not recommend this to a friendehhhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it gets cold at night...but has a very hard time during the day...its been 90° out and my bedroom is at 87°
No, I would not recommend this to a friendNot so cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.our central air went out so needed something to cool the bedroom to sleep. The room is 300 sq ft it never cooled down enough to get comfortable enough to sleep well. we live an hour from the nearest store and were unable to return in time so I have a so-so portable a/c unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bubb. Thank you for writing a review about our Insignia Portable Air Conditioner. I apologize that this air conditioner is never cooled down enough to sleep well. I know how frustrating it must be for you. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
it cools fine but still not great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems you can't turn off the auto sleep function which is really annoying if you want constant AC on
I would recommend this to a friend- Cons mentioned:Noise level
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy and inconsistent motor sounds. Wakes me up at night.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there. Thank you for taking the time to leave a review on Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White . I understand that you are upset with the loud noise that this machine creates. If a portable air conditioner is generating rattling noise, it's probably the problem with the fans (the blades are producing the vibrations that eventually lead to rattling noises). Most often, there is a misalignment of two fans; the blower fan in the air handler and the fan in the condenser coil.
If you have any further questions, please feel free to reach us via phone or email. You may also visit our website for more product information: https://www.insigniaproducts.com/. Mary II Insignia Products Customer Support
Maybe for a tiny room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this based on reviews and price. I was really confident this would do the trick. Our living room is about 250 square feet, but high ceiling, and this should cover 350 so we went with the bigger unit. It keeps the humidity down, but on a hot day, the temp only gets down to 80, and will rise up to 85. Often the temp outside is just a degree or two warmer. If not for the humidity control it wouldn’t be worth it at all. It keeps the room bearable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Amontes,
Thanks for taking the time to leave a comment about your air conditioner. We are sorry to read that this product is not what you were looking for, but we will consider your comments to improve our products and if you have further concerns, feel free to contact us at any time.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
AC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good AC it just doesnt cool much like i thought
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok. I feel like you need to be right in front of it to feel anything. But maybe my space is too big. Not sure.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I appreciate your honest feedback about the Insignia 350 Sq. Ft. Portable Air Conditioner. It's helpful to know that you're not entirely satisfied with its performance, particularly in terms of its effectiveness in your space. I'll make sure to pass on your comments to our team, and we'll take them into consideration for future product development and improvement. Sorry to hear that the unit didn't quite meet your expectations, but I'm glad you're giving us the opportunity to learn from your experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206
- Cons mentioned:Noise level
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loud, not very portable, not easy to move around..
No, I would not recommend this to a friend Good enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ac works decent no where near as good as a split unit.
No, I would not recommend this to a friend