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Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.4 out of 5 stars with 1951 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,951 reviews
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable ac unit is defirnitely worth it. It cools my bedroom all the way to 62° cold. My kids love it as well because its portable. It has many other functions that you can use. Very worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Punches above it's weight. Cooling 400sq. Ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    400 sq foot garage that doubles as my office insulated, this ac does excellent in that space. For smaller spaces I'd recommend the 250sq ft version which I also own. Both are excellent. Maybe a tad noisy would be my only gripe but not enough to drop a star. It's an excellent unit and easy to setup.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for the detailed review! Great to hear both units are performing well—even in a garage office. Noted on the noise!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So Cool (and in more ways than one)!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Insignia do it again!! As I expected, I couldn't be happier purchasing an Insignia appliance from Best Buy, especially when I bought it as a recent "Deal of the Day!" The unit works very well, and I really like the Swing function that helps to circulate the air more thoroughly in a bedroom with a vaulted ceiling. I also like the full function remote control, as well as the flexibility between functions (Dry, Fan, Cool, and Auto), fan speeds (continuous is great!!), the timer, and sleep. It was also very easy to install and offers many options based on the type of window. I would DEFINITELY RECOMMEND this product to anyone in search of a fantastic portable air conditioner at an affordable price!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assembly, works great. I have a two bedroom apartment and needed something to at least keep the sweltering heat from consuming the entire apartment. This worked better than I expected, half of my apartment is cool and comfortable now

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Air conditioner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent I’m very happy my home feel cool it’s easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Life changing- can’t live without it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home has no central AC so I turned to this plus one small window unit for the hot humid summers and this is now the 2nd summer with this unit and it’s been GREAT. Life changer. My 1200sq ft home stays comfortable and cool enough with this running on the auto setting and not having to turn it down super low. It’s easy to set up and my window is secure. It’s clean and white so it doesn’t look junky which I appreciate. The only 2 downsides are obviously the size, it does have a decent little footprint in the living room, but I can live with it for the summer months. The other con is that the window vent, although easy to set up and fits well, has no cover over it. I hate the idea of any type of bug or critter just hopping into the hose and nesting in there or trying to get into the house through it so I purchased a gutter screen and secure it over the bottom of the window each year when I set this up. This helps to ensure the bottom exterior portion of the window and hose vent hole has a screen over it blocking anything that can’t fit through a screen from coming in.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Overall performance

    Rated 4 out of 5 stars

    Does The Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does cool my living and dinning room. I don’t like the fact that it drains water on the outside. Another unit I had drained from the inside. Overall its a good AC.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Overall performance

    Rated 5 out of 5 stars

    Incredible value!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a powerful unit. 350 Sq Ft is no problem. Bought as an emergency purchase to combat 100°+ heatwave while our central AC is replaced. Great timing huh? Either way, this unit worked its tail off keeping our family comfortable, especially our Golden Retievers lol!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review of the Insignia™ 350 Sq. Ft. Portable Air Conditioner! We're so glad to hear that it delivered powerful performance right when you needed it most — especially during a heatwave and while your central AC was being replaced. Talk about perfect timing! It’s great to know the unit kept your family (and your Golden Retrievers!) cool and comfortable. We truly appreciate you sharing your experience and are happy the product lived up to your expectations. If you ever need anything else, we’re always here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Great portable AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 definitely recommend!! Doesn’t take up much room and is rather quiet. I barely notice it when I have it on but definitely cools efficiently and effectively! Was also delivered super quick! Great price also!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Perfect for the Heat Waves!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 350 Sq. Ft. Portable Air Conditioner is a lifesaver during these heat waves. It cools the room quickly and is super easy to set up. It’s totally worth it for the powerful cooling. Great value for the price—perfect for bedrooms or medium living spaces!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your kind words and for choosing the Insignia™ 350 Sq. Ft. Portable Air Conditioner! We're thrilled to hear it's been a reliable solution during the heat waves and that you found it easy to set up and effective in cooling your space. Providing great value and comfort is exactly what we aim for, especially in challenging weather. If you ever have questions or need support, we're here to help. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great A/C

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older model that finally gave up after last summer, and very pleased. Have had it for a week or two, and it's done a very nice job cooling a large room (over 200 sq ft). Very easy to install; noise level is about what I expected for this size unit - not super quiet, but doesn't keep us from sleeping.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for writing a review for our portable air conditioner. Here at Insignia, we always try to undesrstand our customers needs, that is the reason why we have different sizes for the same type of product, that way we can try to meet your expectation. If you ever need something, please get in contact with our team in the link below, they will be more than glad to help you.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Does the job, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our heat pump broke down and we had to buy 2 units to cool a couple rooms down in this 90 degree weather. Set up was easy and took less than 15 minutes. Noise level is just like a hotel room AC unit, it's not whisper quiet, but it beats sweating to death. The remote is a nice feature especially at night when you want to adjust the unit. I wish it would turn completely off when the desired temp is reached and then back on when it needs to cool again. Again, it beats the heat.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Decent price for nice unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, solid build. It does the job of cooling down the room quickly. Simple setup porting to the window. More than enough accessories are provided and are of good quality. This is way more preferred to a window unit! Really, the only issue it has for me is the cover vibrating (when the compressor kicks in.) Adding a little mass to the sides (mass-tape) quiets it right down. I haven't used all of its modes - I just start it cooling and walk away. It's standing on a board, not carpet, and it rolls very easy. For that reason, I prefer to use the remote. The remote is easy to read and is kept at the other end of the room. It comes with a clear hose to drain any water down to a bin. It's hooked up but hardly anything, if anything, drains out. At the end of June when the humidity climbs there might be more water collected.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We’re glad to hear that the unit is performing well and effectively cooling your space. It’s great to know the setup was simple and that the included accessories met your needs. We appreciate you sharing your experience with the vibration issue and your practical solution—this kind of insight is helpful for both us and other users. It’s also good to hear the remote and drainage system are working smoothly for your setup. We’re grateful for your support. – Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm - needed something in a pinch with the temps getting hotter and hotter, keeps my room cool and often a little further than my room when the door is open. a little noisy but nothing i can complain about honestly

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation, Size

    Rated 5 out of 5 stars

    I think this was definitely a great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first. I don’t like spending a lot of money on things. We have central air but it’s not enough flow upstairs. So I wanted a portable one. I read the reviews of many. Settled for this one. So glad I did. I love the remote so I can turn it on/off whenever. Easy set-up. Doesn’t take up too much space. Most importantly it cools about the size of room it says it does. I mean it’s not instantaneously but it happens rather quick in my opinion. Def recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    No drainage needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few of these and they have been working great! They cool the rooms quickly and have not needed to be drained - which was most important to me. Their size is reasonable for the rooms they are in, too.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my time so I can give my review I will say it been a month with this. Portable ac. Work really good I buy 2 of this one for my room other for my guest room and work pretty good the only problem the I have it’s I have to be taken out the water from the tank ones a week

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Overall performance

    Rated 5 out of 5 stars

    Summer relief!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my insignia air conditioner. So far it's working great, no complaints, easy to install in window, keeping me cool during these hot days. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Quick to install and get relief from the heat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia was so easy to install! It's the perfect size for our space and the white color fits in with decor. We just beat the hot weather.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Great and strong

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia air conditioner has been a reliable and efficient cooling solution in my home. Its performance is commendable, with quick cooling capabilities that make hot days more bearable. The unit’s design is sleek and doesn’t clash with my home decor. The noise level is acceptable, not too intrusive, which is a plus for overnight use. Installation was straightforward, and the user interface is user-friendly. I appreciate the energy-saving features, which reflect positively on my electricity bills. While it may not have the advanced smart features of higher-end models, its effectiveness in cooling and ease of use make it a great value for the price.

    I would recommend this to a friend