Customer Ratings & Reviews
- Model:
- NS-AC08PWH1
- SKU:
- 6393206
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.
This summary was generated by AI based on customer reviews.
Didn't cool at all
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install. Put it in our small room and it didnt cool cool the room at all. Left it on for hours and nothing. I returned it since its like having a fan
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that the unit didn’t meet your expectations in terms of cooling performance. We appreciate you giving it a try and taking the time to provide your feedback, as it helps us identify areas where we can improve.
Keith | Insignia Support
Came broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came broken, had to return. Delivery was bad. Don’t know how is the product
No, I would not recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok, it is probably going to cool a smaller area 250 sq ft not anything larger
I would recommend this to a friendLook elsewhere for an AC Unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Purchase this because it has double the BTU my current air conditioner has. I switched back to the old one within three or four days because this unit can barely handle the humidity let alone cool down a room. No idea how this is supposed to cool down a room even bigger than the one I bought it for. Save your money bc when I tried to return it BestBuy wouldn’t allow it and said I had to work w the manufacturer. Total waste and very unhappy w BestBuy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 350 Sq. Ft. Portable Air Conditioner. We’re sorry to hear about the issues you faced with its performance and the inconvenience with the return process. Your feedback is important to us, and we’ll use it to improve our products and services. If you have any other comments or suggestions, we’d love to hear them. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206
Portable air conditioner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not know if it was faulty or just was good for what we need for. Returned and got slit split Unit.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in 500 sq feet and it doesnt seem to cool my place down and is loud!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that a loud portable air conditioner can be a little annoying and so, please know that some noises are normal, but if you feel that the sound that the unit is making is too loud, then I suggest that you contact us on the link below, so that we can assist you with your unit.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Air
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box was damaged and the front of the air conditioner is cracked
I would recommend this to a friendShoulda bought the Frigidaire
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got exactly 1 day past the warranty and took it out for the first time of the year and the compressor runs but the unit does not cool. So far customer service has been good about it and gonna get it replaced tomorrow.
No, I would not recommend this to a friendWorks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But only make the room not as hot, not cool. I buy this only because window ac is not allowed
No, I would not recommend this to a friend- Cons mentioned:Noise level
Disappointed. Not quiet at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I think I bought something that was quiet. Very loud. Rattling noise is very very annoying. I am a light sleeper this is not going to work for me. I will be returning it.
No, I would not recommend this to a friend Could be colder.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AC wasn’t what I expected. The air was not cold at all. It felt like a regular fan. I’ve had other ACs that have been better. I dont know if it’s because it has been hotter than before but it seemed as if the AC didn’t work. I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MontseG,
Thank you for taking the time to review our Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. I understand you found it uncomfortable to use since the air is not enough to cold and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
STAY AWAY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t purchase this junk. I bought mine a couple years ago and it just stopped working. Made some weird clicking noises and no long produces cold air. I called Best Buy support about it and they gave me a bogus out of service Insignia number to call. I had to look up the number and just got off the phone with them. They won’t do anything and the warranty is only for one year. Complete waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi FInsignia,
Thank you for taking the time to review our Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. I understand you found it uncomfortable to use since it is making a weird clicking noises and no longer produces cold air and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Poor placement of drain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered to my house damaged. The bottom drain spout was broken when received from inside shipping box. Very poor placement for a drain and easily broken. Work good besides that and having to superglue drain back on
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with your Insignia™ Portable Air Conditioner. We will make sure to forward this feedback to our product development team for further evaluation and improvement. If you have any further concerns or need assistance with repairing the drain spout, please don't hesitate to reach out to our customer service team. We appreciate your feedback and strive to provide quality products and services to our customers. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206
Ask if all the pieces are there, first!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing important pieces like the brackets used to put up in the window, and the clips used to make sure the brackets stay up! I guess the point was to make sure the machine works and not that it has all its pieces! Walmart has deals still. Let me grab one from their store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your thoughts on our Portable Air Conditioner, we're constantly working to improve our products and your feedback is extremely important for us, I would kindly as you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:
www.insigniaproducts.com/contact-us | Maria P. Insignia Support
Air conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far , it seems to be a bit over priced for what it does .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Multidisc!
Thank you for sharing your comments on our Portable Air Conditioner, we at Insignia Products are constantly working to improve our products and we truly appreciate your feedback as it always helps us create better products for you in the future, if you have any question or concern, feel free to reach to us using the link below:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
More like a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this portable air conditioner for our cuddly cabin boat. The air is definitely not cool enough to be called an air conditioner on a 90 degree day on our boat. It is quiet. It dies pull moisture from the air. Works great as a fan, just doesn’t provide enough cooling power while in our boat!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that being able to cool a cabin boat could be very important for you, to enjoy your ride and so, I would like to suggest that you contact us on the link below, so that we can help you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
horribe a/c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit can not even keep a 320 sq ft aprtment cool and now i have to lug by myself back to best buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the unit did not meet your expectations in cooling your space and that returning it has been an inconvenience. We understand how frustrating this situation can be and appreciate you taking the time to share your experience.
Keith | Insignia Support
Works good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fine but has trouble keeping up when its over 90F outside
No, I would not recommend this to a friendFair
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s way better out there for cheaper for the same price. You could get one that you don’t have to constantly drain and that has a heater built-in.
No, I would not recommend this to a friendInsignia Portable AC
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return after 3 months because it would randomly stop cooling. Luckely the warranty helped and I was able to get my money back since I was technically not able to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that your Insignia 350 Sq. Ft. Portable Air Conditioner didn't meet your needs and had to be returned after just three months due to a problem with the cooling function. We understand how frustrating it can be when a product doesn't perform as expected, especially when you're counting on it to keep your cool. We're glad that the warranty was able to cover the cost of the product and provide you with a refund. We take all feedback seriously and will investigate this issue further to determine the cause and prevent similar problems from occurring in the future. We appreciate your patience and understanding as we strive to improve our products and customer service. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206