Customer Ratings & Reviews
- Model:
- NS-AC08PWH1
- SKU:
- 6393206
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.
This summary was generated by AI based on customer reviews.
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We must have gotten a lemon, we bought this for my daughter and the first time she used it after a few minutes it made a clunking noise and won't blow cool air. Unfortunately Best Buy has such a short return period that by the time we realized it wasn't working it was out of the return period. Very expensive lesson, should have stuck with Costco when buying any kind of appliance as at least they'll work with you if you have a problem.
No, I would not recommend this to a friendStopped working in less than 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AC stopped working and won’t turn on anymore. It didn’t even last a month and now I’m out of almost $400 because the return period was only about 15 days. DO NOT WASTE YOUR MONEY ON THIS PIECE OF CRAP!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your concerns with us. We sincerely apologize for the experience you’ve had with your AC unit. We understand how frustrating it must be to invest in a product that fails to meet expectations, especially after such a short period of use. Your feedback is valuable in helping us improve our products and services. We encourage you to reach out to our customer service team, as they may be able to assist you further and explore possible solutions for your situation. We appreciate your input and are committed to making your experience better in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206
Lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst washer ever I am so disappointed it goes unbalanced
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that the washer has not met your expectations and that you’re dealing with balance issues. Your feedback is important and will be shared with our team to help improve the quality and performance of our products.
Keith | Insignia Support
Cool but not cold!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely will bring the temp down a couple degrees but not impressed. I don’t know if it is defective or this is how it performs but it was on sale so I pulled the trigger on it. In hindsight I should have spent the extra couple dollars
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We understand that you wish to have a unit that gets the room temperature colder and so, to check what could be happening with your portable air conditioner please contact us on the link below, and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Cooling
Keeps shutting down and beeping!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Ac about two months ago and I use it every once in a while and keeps turning off and beeping. Now I can't return it!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Joey!
Thank you for sharing your experience with our Portable Air Conditioner, Joey. We know how disheartening is when a product stops working. We would love to assist you further in this situation, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not quite happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not completely pleased with this item. I kept it because of desperation. It's constantly leaking & i have to keep emptying buckets of water. Not a happy camper.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dissatisfied,
Thanks for taking the time and effort to leave a review Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item less than 2 months and it stop working. I can’t even return it. Please don’t waste your money.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Bad ac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your better on bug an ac unit and making a tube foe the window this ac is not good it’s loud and can freeze rooms or even keep them cold for 30 minutes
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Portable AC. I am sorry to read that you are having multiple issues with the AC. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Nothing to write home about
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outside vent has nothing preventing squirrels or birds from getting in so thats a big issue. It just barely keeps a room 300 sq ft cool, wish I got a bigger one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Scoottttay. Thank you for taking the time to leave a review on Insignia™ - 350 Sq. Ft. Portable Air Conditioner. I understand how important to get your unit safe from small animals. We are still trying our best to develop a friendly user products. Kindly contact us for product recommendations.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The living space the unit is set up in is 275 square feet. This is supposed to cool up to 350 square feet. It’s hot as balls in here.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Abon.
I apologize about your experience with your Air Conditioner. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Good for a few months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died on me after 3 months. First two months was very light use. Then as soon as the summer started it died.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello buydrebeats,
Thank you for taking the time to review our Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. We are very sorry to read that the air conditioner stopped working after three months. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
A real piece of crap - didn't last 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last 2 years. Started getting weak last year but I didn't think much about it. Turned it on this spring and no cooling. I can hear the compressor and the fan is working but no cooling. Since it has a 1 year warranty it's now a $400 pile of junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that your Insignia portable air conditioner didn't meet your expectations and stopped working after a year. It's disappointing that it's no longer providing cooling, even though the compressor and fan are still functioning. We understand that this is beyond the one-year warranty period, and we appreciate your feedback. We'll take this opportunity to review our product design and quality to ensure we're providing better performance and longevity in our future products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206
Unsatisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on July 4th, it’s July 8 and having problems with it already. It runs for a few minutes then shuts off for a few seconds and turns back on. I’ve thru all the troubleshooting and nothing. This is not worth the price. Not even if it was free. Not even a week and problems.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EfrainSan,
We apologize for your dissatisfaction with this portable air conditioner. Your feedback is important for us to know how to improve its quality and durability. If you need further assistance, please contact us at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
SAVE YOUR MONEY!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in Chicago and we have had a few hot days so far 85 to 89 degree weather. Bought this AC a couple of weeks ago and it has disappointed me and not to mention the radianting heat produced from the back of the unit (even after correctly installing the exhaust tube).
No, I would not recommend this to a friendbeware of open box -Excellent condition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box special-"excellent condition" it said, box was missing instructions in english, and the remote, also box was in horrid condition and missing the bottom of the box. Called numerous best buy customer service reps and after lots of run around, and lots of mis-direction had to send back. I was informed open box returns usually are missing the remotes by one specialist.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this unit at all. It shuts itself off, doesn't cool like I thought it would. Wish I had bought a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there. Thank you for taking the time to leave a review on Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. I understand that it is disappointing to get a product that shuts off by itself. Kindly check if the Timer was set correctly. You may also call us to further assist you.
Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
Faulty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fan was blowing colder air than the portable ac So I had to issue a refund. I probably should’ve just picked it up at my nearest best buy because the box was pretty roughed up when I received it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re sorry to hear about the issues you encountered with the portable AC unit. It’s disappointing when a product doesn’t meet your expectations, especially when it seems to have arrived in less-than-ideal condition.
Your feedback about the delivery and the performance of the unit is valuable. We recommend reaching out to our customer support team to address both the refund and any concerns about the delivery process. They can help ensure you get a solution that works for you.
Thank you for bringing this to our attention. We’ll use your experience to work on improving our shipping and handling procedures. Keith | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206
Portable air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is not so good take too much space on the floor it's a real inconvenience
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
The AC is okay the window mount plastic TERRIBLE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AC is okay but... The plastic window mount interface that stays on the window that holds the hose coming from the AC is beyond low quality. Parts started breaking of from it after a few weeks and now it can not even hold the exhaust pipe. Without it the AC is useless. So in short I can not use the AC because of a 1$ low quality plastic item. And could not find that piece as a spare part.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NOPE,
Thanks for taking the time and effort to leave a review our Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Could not get any cold air
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked. Installed it just like settings said but could not get any cold air. I bought it for a home in Mexico and had to bring it back to return because it never worked. The heat was excruciating
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that your Insignia portable air conditioner didn't work as expected and you were unable to use it in your home in Mexico. We apologize for the inconvenience and frustration this has caused, especially considering the heat in Mexico. We understand that following the installation instructions should have ensured proper setup, but unfortunately, it appears that was not the case. We appreciate your feedback and will take it into consideration as we continue to improve our product design and performance. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206