Customer Ratings & Reviews
- Model:
- NS-AC08PWH1
- SKU:
- 6393206
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.
This summary was generated by AI based on customer reviews.
$361.71 STOLEN!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A week outside of my return window this unit starts to leak, unacceptable!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with our product. Quality and reliability are paramount to us, and we understand your frustration. Please accept our sincerest apologies for any inconvenience caused. We value your feedback and would like to make things right. Please reach out to our customer service team at your earliest convenience so we can assist you with a resolution. Your satisfaction is our priority, and we're committed to ensuring you have a positive experience with our products. Keith | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206
Looks are deceiving.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stays cool, had on for hours and never gets cold enough!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that it can be annoying to expect a room to be cool, just to find that the portable air conditioner is not properly working. So please know that we would love to help you with this situation, if you contact us on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this unit. It turns off on its own and won’t stop beeping. Had to return mine. Look elsewhere if you want an ac unit
No, I would not recommend this to a friendGet a window unit instead
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't even cool my living room which was 10x15.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Apex,
Our customers feedback is our priority, I understand what you're going through, buying a A/C that doesn't cool can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set it up, turned it on and it started rattling on the inside and broken pieces flew out through the vent and tube. Very disappointing……
No, I would not recommend this to a friendMissing Items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They forgot the window kit and remote??? Little confusing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention, AmberV. We’re sorry for falling short of your expectations. Please allow us to make it right. - Carl | Insignia Products
Stop running
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one month used and they are not working properly, they stop running
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the inconvenience you’re facing with your washing machine. When a washing machine stops running mid-cycle, there could be several reasons.
- Carl | Insignia Products
Not so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked a few weeks. Than all of the sudden just beeps and won’t stop. I drained it still did not work after that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that having this type of issue with a new product can be really annoying, however, we would love to assist you if you contact us on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Dont buy this
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cool. Its rated at 350 square ft. My room is 280 square ft. Worse product Ive ever owned definitely dont recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 350 Sq. Ft. Portable Air Conditioner! We know how frustrating is that your unit isn't cooling your room. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Damaged portable air conditioner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received my item through ups today and box was damaged, looks like item they gave me was used and the air conditioner when I took it out was damaged disappointed..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 350 Sq. Ft. Portable Air Conditioner! It is disappointing that the unit was damaged upon delivery. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Insignia blew hot air
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the Insignia air conditioner because it was blowing hot air. Several had been returned to the local store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 350 Sq. Ft. Portable Air Conditioner! We understand that you returned the unit because it's blowing hot air. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Don’t buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month later it starts short cycling. Doesn’t cool down the room. It’s in a north facing room so it wouldn’t be so much work to cool down the bedroom.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review about our Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. We know how annoying that the unit does not cool as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Leaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 2 weeks then it leaked the water all over my new wood floors. So now i have to replace them i am so furious, so if course it's going back.
No, I would not recommend this to a friendStopped working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started ok but will not work now. It keeps flashing an error code and will not stop beeping without unplugging.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 from Monday to Saturday (8:00 AM to 9:00 PM) Central Time, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
DOESN'T KEEP ROOM COOL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy with this product. Doesn't keep my daughter's room cool. have to return it back to the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Raul. Thank you for writing a review about our Insignia Portable Air Conditioner. I apologize that you are not satisfied with this product and it does not keep your daughter's room cool. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware with open-box. Bought it because it was in “Excellent Condition” but it was not. Missing and broken pieces and scratches up.
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work very well, I live in a small apartment and it doesn’t make the room colder
No, I would not recommend this to a friendNot satisfied customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this ac and its not cooling at all. I feel my fan blows cooler air than this. I will be returning this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Johanna,
I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Air Conditioner since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Better options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaks so much water, soaks my carpet constantly and hard to keep up with draining.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Juan,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/support
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Cheaply made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box came damaged. Poorly made, off smell comes out when turned on. Returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about the Insignia™ 350 Sq. Ft. Portable Air Conditioner. We appreciate your insights and understand how important it is for products to arrive in perfect condition. Your comments help us improve our offerings, and we hope you'll consider exploring our range of appliances in the future for a potentially better fit for your needs. Jeth | Insignia Support.https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206