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Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.4 out of 5 stars with 1951 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 1,951 reviews
  • Rated 1 out of 5 stars

    Poor quality broke in 2 weeks power failure.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted 2 weeks. No power couldn't turn it back on. Best buy is great though the product is poor. Wouldn't recommend this product to anyone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jeff!

      Thank you for taking your time to share your experience with our 350 Sp. Ft. Portable Air Conditioner! We know how annoying is that your unit stopped working after 2 weeks. Please allow us to check this situation further with you! Feel free to click at the link below to contact us.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cooling does not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did not cool upon arrival. Effectively a $370.00 fan. Steer clear of this shoddy product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't actually produce any cold air!! This is basically a really big and expensive fan.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      I am sorry to rad that your unit is not cooling. Please know that you are more than welcome to contact us on the link below, and we will gladly review this situation with you.

      Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not BUY!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not even work for one day!!!’ Very disappointing

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MistyC,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing leaked all over my brand new hardwood floors.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      We apologize to read your experience with our Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. I understand how can this be frustrating. In this case, I would highly suggest to call our customer service team to have this check. You can call them at 1-877-467-428 daily from 8:00 am to 9:00 pm CT.

      Gem
      Insignia Products
      Please visit us at :https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine until after the return date and now leaks water and doesn’t blow cold air!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello BJoy. Thank you for taking the time to leave a review on Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. I know how upset you are with the unit that leaks water. Kindly call us at 1-877-467-4289.to better assist you.
      Mary I Insignia Products Customer Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Frustrated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up in a damaged box, broken wheel and did not cool down my tiny apartment.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JoeP,

      Thank you for your feedback. It is helpful to improve the quality of our product.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth thr money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely cools just my small bedroom in my apartmern. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Christine,

      Thanks for taking the time and effort to leave a review Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not cold enough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t cool probably, high speed with AC on feels like low speed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello FernandoJ,

      Thank you for your feedback. We do apologize if we did not meet your expectation with one of our products. For further clarification kindly check on our website www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    poor performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this 8000 btu unit performed far below the 6000 but window unit i was using. 100 square feet max. I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Overall performance, Size

    Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my ac it works, cools a room and fits my window.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, ShantolR! Glad to hear the AC is keeping your space cool and fits your window setup perfectly. Stay comfortable!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great performance for less than the big brands

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother's landlord has been dragging his feet on replacing the air conditioner in his apartment, so he originally got a Frigidaire portable AC. Granted the Frigidaire works good, but he needed another portable AC unit for his apartment. He mentioned to me he wanted to try the Insignia portable AC since it was cheaper than the Frigidaire (so I got the Insignia for him to help him out). So far this Insignia portable AC has been cooling just as well as the Frigidaire! The remote for the unit is super convenient. One thing to note, you will need to keep the window screen installed. This unit does not come with a mesh screen to go over the end of the flexible tube that connects to the window mount. Yes the unit itself has a plastic grate where the tube connects, but for keeping bugs out it would have been better if it came with a mesh screen, call it extra insurance. But overall, for the price of this unit I (and my brother) are quite pleased with how well the unit works. I have had Insignia TVs and they have worked very well for me, I will remember to get Insignia AC units for myself going forward as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor to Fair Quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor to Fair Quality. Uses ALOT of expensive Electricity! Poor cooling!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great loved the price room gets cold and machine is not too loud

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work well at all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept running and never cooling down anything. Do not buy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know how important it can be for you to cool down your rooms this summer, and so, please know that if you contact us on the link below, we will gladly help you check what could be happening with your portable air conditioner and look for available options.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    This ac deserves 10 stars, I love it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars isn’t enough. I couldn’t have asked for a better machine. I love how the installation was simply clipping the mounts on to the hose and sliding it onto the back of the ac. Same thing with the window kit (a simple clip, and go). This thing was super easy to put together and install. It isn’t too loud. It gets my room ice cold; and the instructions are straight foward. If you’re indecisive about which ac you should buy, go with this one. I’m literally planning to put one of these in every room of my house! A++

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    The Savior of Summer!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable AC saved me and my wife from a dreadfully hot summer a couple years back, 2021 to be specific. Our room only had a sliding glass door that led to a balcony. Meanwhile all the other rooms in the apartment which belonged to the kid’s, had the luxury of containing windows and their own personal units to go in them. With us not having the same prosperity, it left us with the only logical solution left, and that was to go on the search for a portable unit. Finding a great quality product at a very reasonable price was one of the most beneficial decisions I’ve ever made. It would cool down the whole room which was around 15’ x 25’ (if not larger) within minutes, not to mention if we kept our door open it would cool off the hallway as well. I definitely recommend this product if you are in need of a portable AC! My son still uses it to this day, we moved and he took the furnished attic as his room, so you could imagine the possible heat produced from the roof alone. You can’t even conjure up a such thing as heat up there.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed experience. We are delighted to hear that the portable AC made such a significant difference during the hot summer of 2021. It's great to know that it effectively cooled your room and even helped with the hallway. Your recommendation means a lot to us, and we are pleased that your son continues to benefit from it in his attic room. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works like a champ

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, never buy a GE. Secondly, i was skeptical about this one but it’s great. Noise level isn’t bad and it blows out very cold air. Also the fan stays on when it rewches the temperature which is awesome if you have this in your bedroom while youre sleeping since the sound level wont go from having the noise to having nothing. Glad we got this one.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cools the room down well but it is very loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw the reviews for it being loud and thought to myself, I can deal with this especially for the price, well people, it’s super loud. It gets louder the longer you run it. I’m pretty sure the compressor is rubbing on something because when it gets loud, I give it the good ‘ol Fonzie smack and it gets a little better but it comes back. All in all it works and cools. So as long as your into smacking it every so often you should be good with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for hot weather I’m happy with it and my daughter too.

    I would recommend this to a friend