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Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.4 out of 5 stars with 1958 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 1,958 reviews
  • Pros mentioned:
    Cooling, Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great loved the price room gets cold and machine is not too loud

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work well at all

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept running and never cooling down anything. Do not buy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know how important it can be for you to cool down your rooms this summer, and so, please know that if you contact us on the link below, we will gladly help you check what could be happening with your portable air conditioner and look for available options.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    This ac deserves 10 stars, I love it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars isn’t enough. I couldn’t have asked for a better machine. I love how the installation was simply clipping the mounts on to the hose and sliding it onto the back of the ac. Same thing with the window kit (a simple clip, and go). This thing was super easy to put together and install. It isn’t too loud. It gets my room ice cold; and the instructions are straight foward. If you’re indecisive about which ac you should buy, go with this one. I’m literally planning to put one of these in every room of my house! A++

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    The Savior of Summer!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable AC saved me and my wife from a dreadfully hot summer a couple years back, 2021 to be specific. Our room only had a sliding glass door that led to a balcony. Meanwhile all the other rooms in the apartment which belonged to the kid’s, had the luxury of containing windows and their own personal units to go in them. With us not having the same prosperity, it left us with the only logical solution left, and that was to go on the search for a portable unit. Finding a great quality product at a very reasonable price was one of the most beneficial decisions I’ve ever made. It would cool down the whole room which was around 15’ x 25’ (if not larger) within minutes, not to mention if we kept our door open it would cool off the hallway as well. I definitely recommend this product if you are in need of a portable AC! My son still uses it to this day, we moved and he took the furnished attic as his room, so you could imagine the possible heat produced from the roof alone. You can’t even conjure up a such thing as heat up there.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed experience. We are delighted to hear that the portable AC made such a significant difference during the hot summer of 2021. It's great to know that it effectively cooled your room and even helped with the hallway. Your recommendation means a lot to us, and we are pleased that your son continues to benefit from it in his attic room. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works like a champ

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, never buy a GE. Secondly, i was skeptical about this one but it’s great. Noise level isn’t bad and it blows out very cold air. Also the fan stays on when it rewches the temperature which is awesome if you have this in your bedroom while youre sleeping since the sound level wont go from having the noise to having nothing. Glad we got this one.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cools the room down well but it is very loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw the reviews for it being loud and thought to myself, I can deal with this especially for the price, well people, it’s super loud. It gets louder the longer you run it. I’m pretty sure the compressor is rubbing on something because when it gets loud, I give it the good ‘ol Fonzie smack and it gets a little better but it comes back. All in all it works and cools. So as long as your into smacking it every so often you should be good with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for hot weather I’m happy with it and my daughter too.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Do not buy this for your bedroom!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is a great unit for your living room or office. This unit definitely cools off your room, and since it's portable, you can fit this into small/odd sized windows. However, if you are looking for a portable air conditioner for your bedroom - do not purchase this item! First, the screen that indicates the temperature/fan speed/mode is quite bright. When you shut off your light the screen throws off a lot of light. I have to cover the top with duct tape. In addition to the brightness of the screen, I think the worst feature is the noise. This unit is on par with other units in terms of loudness, but it seems to be stuck on constant economy mode. So at night your air conditioner will be blasting, then all of a sudden it will be dead quiet, and then it will kick back on very loudly. This change in noise is so drastic, I did not sleep at the first night I used this. Even now, I need to wear ear plugs when it runs at night.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    It works buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac unit works so well in my 850sq ft apartment. We keep it in the living room and it completely cools that room in about half an hour and the rest of the house feels the effects maybe an hour after that. Not too noisy. Easy to put together!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level, Weight

    Rated 2 out of 5 stars

    Not Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit in a flash without thinking and comparing to other brands and I regret buying it.Not satisfied at all that I wanted to return it right away.It's heavy-no wheels compared to other brands so it needs 2 people to move it.It's noisy.My daughter and husband really can't stand the noise.The cooling part is not bad at all though.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello AnalynV,
      It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White because it is too noisy. I'm sorry that the product didn't meet your expectations, as Insignia always strives for the best customer experience. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but louder than I thought it would be . Does keep room very cold

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Great ac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ac. Blows out cool air. Love that it’s not too loud, very compact, and not an eye sore to have in the corner

    I would recommend this to a friend
  • Cons mentioned:
    Hose

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but i hope they have closure in the hose that goes out of window. You would see birds coming in/out and building up a nest.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Harpreet! We're glad to hear that the Insignia™ 350 Sq. Ft. Portable Air Conditioner is working great for you. We appreciate your feedback about the hose closure and will pass it along to our team. If you have any other suggestions or questions, feel free to let us know!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    4 years usage review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this air conditioner for the past 4 Summers. My 1 bedroom apartment is big and has an unusual layout, the bedroom is wide open to the living room. The area is big yet this 350sq conditioner is sufficient to cool it. I also never had an issue with it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're thrilled to hear that your Insignia™ Portable Air Conditioner has been effectively cooling your spacious apartment for the past four summers. It's great to know that it has met your needs despite the unique layout of your home. If you ever have any questions or need further assistance, feel free to reach out. Enjoy your cool and comfortable space! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Excellent portable ac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works AMAZING!!!! This portable ac cooled down my bedroom in less than 20 min! My bedroom isn’t large but it is a fair size. Easy to set up and pumps out COLD air. Just what I needed before the head wave hit the easy coast. Very happy customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product actually works. and if you’re gonna buy one of these buy in store and make sure you don’t tip it over. They damage them during shipping.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear the product is working well for you and came through as expected. We appreciate your helpful tip about purchasing in-store and handling with care, especially during transport. Your insights are valuable and help others make informed decisions.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air conditioner went out & our room was 84 degrees. This worked so fast & was a life saver!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Solid AC Unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Easy to set up and cools our old house like a charm. It’s on the louder side, which is good to know, but very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Portable AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooling function working pretty well, set up good some time and it’s a bit noisy but overall great.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Easy to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ac works pretty good, and has a cool feature to automatically turn on/off. It’s a little loud, but that’s expected. Overall very satisfied with the purchase.

    I would recommend this to a friend