Customer Ratings & Reviews
- Model:
- NS-AC08PWH1
- SKU:
- 6393206
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.
This summary was generated by AI based on customer reviews.
Leaks but works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great but one month after using it it started leaking water all over my floor. Best Buy said because it was past the 15 days I couldn’t return it and I have to use my warrenty and it’s literally the dead of summer. I have to have it sit in a rubber made tub now so the floor can stop smelling like mildew
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dees,
We apologize for your experience. For further assistance, please contact Insignia 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this unit about a month ago for a 250 foot square room it works good if don’t get above 80 out side when gets above that it can’t cool the area I had it turned down to 70 and it was 81 degrees in the room
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LannyC,
It is important for us to know your feedback about this product so we will be able to know how to improve its quality. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought mine on 07/21/22 work okay first summer, last summer was a little week and when i turned on Sunday no air conditioner. Fan works fine but its not cooling, came yo best buy and the warranty expire. So kow i have a $310,00 piece of junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issues you've encountered with your air conditioner and the frustration caused by its failure after the warranty period. Ensuring reliable performance and customer satisfaction is important to us, and we apologize for any inconvenience caused by this situation. Your feedback is valuable, and we'll use it to review and improve our product offerings and support processes. If you need assistance with exploring repair options or finding a replacement, please feel free to reach out to us. Thank you for sharing your experience, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206
I cannot recommend.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this air conditioner July 15th and August 7th it quit working. I called Best buy and they said I could not return it because it was passed the 15 day return policy. so, Now I have to call the manufacturer to see if they will take it back and repair or replace. If I'd know it was only 15 days I wouldn't have purchased. It's the best buy brand also. Sub par for sure. It really wasn't doing the job we needed either. I cannot recommend at all.
No, I would not recommend this to a friendWorked great for about 2 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for a few years, but no longer cools, Would prefer to pay a little more for something of a bit higher quality that will last instead of being 'disposable', which is bad for the environment, my wallet, and customer good will.
No, I would not recommend this to a friendExhaust tub will desintigrate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years of owning. The exhaust plastic tub has been baked by the sun. Holes appear everywhere. The window plate is the same. Plastic just cracks everywhere. This product should have been made with durable material that can be exposed to normal heat and cold. Very disapointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
1) Pictures of plate and exhaust hose
2) Serial Number
- Cons mentioned:Weight
Do not like
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it did not cool my small space super load and heavy
No, I would not recommend this to a friend - Cons mentioned:Weight
Chemical smell; turns off circuit breaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After running, the AC produces nasty chemical smell. The AC turns off circuit breaker after working for a while or on lower temperature setting. Heavy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Maryna,
Thank you very much for taking the time to review our Portable Air Conditioner. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Doesn’t blow cold air
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t blow cold air. Contacted customer support for a return and found out 17 days after purchase was too late, 15 day policy doesn’t seem fair. No help from customer support. Will be taking my business elsewhere.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the disappointing experience you've had with your Insignia 350 Sq. Ft. Portable Air Conditioner. We're sorry to hear that it's not blowing cold air as expected, and we regret that our return policy didn't meet your needs. We understand that a 15-day policy may not be convenient for everyone, and we'll take your feedback into consideration as we review our policies. We appreciate your loyalty and value your business, and we're sorry that our customer support team wasn't able to provide the assistance you needed. We'll use this feedback to improve our services and products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206
Ok at best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the ac unit for 2 years. It did ok at best until it finally stop working after 2 years and I had to return the unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We’re sorry to hear that your AC unit did not meet your expectations and ultimately stopped working after two years. We understand how disappointing this can be, especially when you rely on it for comfort.
Your feedback is important to us, and we will use it to assess the performance and reliability of our products. We strive to provide high-quality items, and it's clear we fell short in this instance.
Thank you for your understanding, and we hope to serve you better in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206
Dead On Arrival
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Error code 'P1' was present on the display immediately. Followed all troubleshooting steps and the error code will not go away
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terribly unreliable. Constantly glitches, never works how it is supposed to.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JamesM,
Thanks for taking the time and effort to leave a review with our Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com