Customer Ratings & Reviews
- Model:
- NS-PW335C2B23
- SKU:
- 6510833
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the fast charging capabilities, dual ports, compact size, and price of the 35W Dual Port USB-C Foldable Compact Wall Charger. They appreciate that it can charge multiple devices quickly and simultaneously, and that it is small and portable. Customers are also pleased with the value for the price they paid. On the downside, a few customers have experienced issues with the charger's functionality, such as it not working or dying after the first use.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Functionality
Died on first use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died on the first use. What else can I say. Packed for a trip and it died when I tried to use it. Not a lot of money but it was a headache. You'd think a brand new charger would work out of the box, but apparently, that's too much to ask for in 2024
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 35W Dual Port USB-C Foldable Compact Wall Charger. We’re truly sorry to hear that the charger failed on its first use, especially during a trip. We understand how frustrating and inconvenient this must have been for you. Your feedback is important to us, and we will use it to improve our products. Please reach out to our customer service team so they can assist you further. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-35w-dual-port-usb-c-foldable-compact-wall-charger-for-macbook-air-and-most-usb-c-laptops-smartphone-and-tablet-black/6510833.p?skuId=6510833
Real Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is overall okay. This is 35W , I thought it will faster then 25W i already have but it is similar.
I would recommend this to a friend- Cons mentioned:Stopped working
Great while it lasted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked great for a couple of weeks. One day, it just stopped working. Disappointing and a waste of money.
No, I would not recommend this to a friend Fast charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is ok but in reality itsnot a fast changing for Samsung s 23 ultra. Waste of money
I would recommend this to a friend2 out of 3 within 3 months of purch have gone bad.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 different times since they were working well initially. Since then, 2 have died on me completely with no obvious reasons. No physical marks or burnt smell to them to indicate of damage. They just stop working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're sorry to hear that two of the products you purchased have stopped working unexpectedly. This is certainly not the reliability we aim to deliver with our products.
We understand your frustration and would like to assist you further. Please reach out to our customer support team with your purchase details so we can investigate this issue and find a satisfactory resolution for you. Your satisfaction is important to us, and we want to ensure you have a positive experience with our products.
Thank you for bringing this to our attention. We look forward to resolving this matter for you promptly. Keith | Insignia Support https://www.bestbuy.com/site/insignia-35w-dual-port-usb-c-foldable-compact-wall-charger-for-macbook-air-and-most-usb-c-laptops-smartphone-and-tablet-black/6510833.p?skuId=6510833
Short life - great when it worked
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for another Insignia charger that died in 6 months. I was hopeful that this would last longer, but it died in 10 months. It does work well when it was alive. I like the small size and foldable plug.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 35W Dual Port USB-C Wall Charger. We appreciate your feedback, and I'm sorry to hear that you've had issues with the longevity of the product. It’s great to know that you found it effective and liked its compact design and foldable plug.
If you haven't already, I recommend reaching out to our customer support team for assistance with your warranty or any further concerns you may have. Your input is valuable as we strive to improve our products and ensure better customer satisfaction.
Thank you again for your review. -Ed | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Dangerous product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When charging it sparks very dangerous. Dangerous product.
No, I would not recommend this to a friend- Cons mentioned:Functionality
Doesn’t charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of them. one of them had no issues.other one- Must have gotten a faulty one. It doesn’t charge after a week.. I couldn’t go back to best buy and return and return window has closed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Pram! I'm sorry to hear that one of the Insignia™ wall chargers you purchased isn't working properly after just a week. It must be frustrating to have missed the return window at Best Buy. Please know that this is an isolated issue, and we offer a return and exchange policy within 15 days for situations like this.
JC | Insignia Support https://www.bestbuy.com/site/insignia-35w-dual-port-usb-c-foldable-compact-wall-charger-for-macbook-air-and-most-usb-c-laptops-smartphone-and-tablet-black/6510833.p?skuId=6510833
- Cons mentioned:Short lifespan
Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted barely 3 months and died. Checked multiple cables that I knew were good, and none of them worked with this charger. It’s dead.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issue you've encountered with your charger. This is not the reliability we strive to provide with our products. We understand how frustrating it can be when a device fails prematurely.
Please contact our customer support team with your purchase details so we can assist you with a replacement or alternative solution. Your satisfaction is important to us, and we're committed to resolving this matter promptly.
Thank you for bringing this to our attention. We appreciate your understanding and look forward to assisting you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-35w-dual-port-usb-c-foldable-compact-wall-charger-for-macbook-air-and-most-usb-c-laptops-smartphone-and-tablet-black/6510833.p?skuId=6510833
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It charges slowly and the has a tendency to feel hot.
No, I would not recommend this to a friend- Cons mentioned:Stopped working
poor quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked for a couple of weeks them it just stopped working, I am Disappointing, i will try to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 35W Dual Port USB-C Foldable Compact Wall Charger for MacBook Air and Most USB-C Laptops, Smartphone, and Tablet! We know how frustrating is that your charger stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with product warranty.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Cons mentioned:Functionality
Cheap quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap quality. Dead on arrival. Did not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with our product. Quality and functionality are top priorities for us, and we're disappointed to learn that your item arrived in this condition. We understand the frustration and inconvenience this must have caused. Please know that we take feedback like yours seriously, and we'll use it to improve our products and processes. If you haven't already, please reach out to our customer support team for assistance with a return or exchange. We're here to make things right for you. Thank you for bringing this to our attention, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-35w-dual-port-usb-c-foldable-compact-wall-charger-for-macbook-air-and-most-usb-c-laptops-smartphone-and-tablet-black/6510833.p?skuId=6510833
- Cons mentioned:Damaged
Damaged product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its damaged it hums its damaged it hums its damaged
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ReereeS,
I appreciate you taking the time to leave feedback. If it has been 15 days since the date of purchase, you can process an exchange. If it is past 15 days, we can fix it under the coverage of the manufacturer's warranty to make it right. Thank you for bringing this to our attention.
JC | Insignia Support https://www.bestbuy.com/site/insignia-35w-dual-port-usb-c-foldable-compact-wall-charger-for-macbook-air-and-most-usb-c-laptops-smartphone-and-tablet-black/6510833.p?skuId=6510833
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after one year of very minimal usage. No worky
No, I would not recommend this to a friendOne pier is not working properly
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger stopped working. One port shots down itself if another port has device connected to it.
No, I would not recommend this to a friendDangerous do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Began melting and smoking only minutes after being plugged into the wall. Hadn't even been plugged into the phone yet. Best Buy refused to return them within 14 days of arrival.
No, I would not recommend this to a frienddoesn't last long
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wall charger stopped working after less than 6 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that your wall charger stopped working after less than six months. This is certainly not the experience we want for our customers. Please reach out to our customer service team so we can assist you with this issue. We appreciate your patience and understanding as we work to resolve this for you. Thank you for bringing this to our attention. Keith | Insignia Support
Plug Brick Fpr Dell Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This plug was too small & took way too long to charge my Dell Laptop so I had to exchange it for a more powerful charging brick plug.
No, I would not recommend this to a friendCould be worse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works charges things could be better honestly just not worth it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Gamergod15,
Thank you for writing a review about our Insignia™ - 35W Dual Port USB-C Foldable Compact Wall Charger for MacBook Air and Most USB-C Laptops, Smartphone, and Tablet - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad product, one of the usb c slot doesn’t wirk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product, one of the USB c slot doesn’t work, can’t charge
No, I would not recommend this to a friend