Customer Ratings & Reviews
- Model:
- NS-39D310NA19
- SKU:
- 6160800
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 3.7 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers highly value the 39" Class LED HD TV for its excellent picture quality and affordable price. Many customers rave about the beautiful picture, while others appreciate the great value for the price. While the TV is generally well-received, some customers have expressed concerns about the low volume and the lack of smart TV capabilities.
This summary was generated by AI based on customer reviews.
Can come with deffect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we first got the TV it came out damanged and had a deffect had to be changed.
No, I would not recommend this to a friendWhite lines flashing on screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 2 weeks. Now I'm having a couple of issues. I have white lines flashing on screen all the time. I also get some message that shows up on bottom of screen that I can't get rid of unless I turn tv off and then back on again. Will be returning tv.
No, I would not recommend this to a friendNot enough features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No channel search option. This tv fades in and out a lot.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Anne,
Thank you for your comments and feedback for our 39" TV set. I totally understand that the lack of some features can cause a lot of inconvenience for us, but I am sure that this TV actually counts with the channel search function. In this case I think that it would be convenient if you get in contact with our agents. Please follow the link below and get in contact with our agents, they will guide you through the features of the TV and will also help you with the situation you have with the picture fading in and out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Disappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this TV for my aunt in Florida and I live in Pa and recently found out she was sent a 32" instead of the 39". She is partially blind and was not aware of the size I ordered. I am very unhappy about this because I paid for a 39".
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I would like to express my concern about your experience with this 39" TV. We deeply care about the shipping of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
Inadequate Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying sound bar. Considering returning this television.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I'm sorry to see that this unit hasn't fulfill your expectations. Please allow us to help you troubleshoot the unit and guide you how to get this through together. Don't hesitate to reach our customer service team to get more support.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Bad LED back light
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV LED went out after having it a little over a year. I would recommend this brand because i've read that it's a common poblem with these Insignia TV's
No, I would not recommend this to a friendPoor performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was terrible, would not pick up any channels my previous tv would with antenna. Picture quality was mediocre at best.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Robert.
While I am truly appreciate you taking the time to share this review, this TV should be working properly and as designed. Please reach us at https://www.insigniaproducts.com/contact-us so we can provide you with the correct options for this unit.
Alexander G. - Insignia Support
39' Insignia
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a smart TV? I thought all TV's that sold now days are smart TV's. Not very happy with this product. I either need an entenna or cable... :(
No, I would not recommend this to a friendCheap TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best TV. IT lasted about 11 months then stopped. I will not buy this product again. I wish I would have spent a little more on a different brand. Best Buy Geek Squad was great to get me a full refund !!
No, I would not recommend this to a friendE waste disposable tv.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 1 1/2 years. My Toshiba I’ve had for 5 years with no issues. This piece of crap was always destined for a landfill. Spend a little more if you can they last longer.
No, I would not recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound do not stay synced. Must turn volume up into the 70’s and 80’s to hear. Picture goes to black and no sound when emergency notices are posted. This was a poor choice for my 88 year old mother.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Butch,
I am sorry to read that the TV that you bought for your mother is not working as it should. I would like to suggest you give us a call at 877-467-4289, so we can check for available options to get this solved. Viri E. Insignia Support.
ok tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are loking for a dumb tv, this it. Picture quality is nothing like it was in the store. Bought for my mom whose is in a assisted living facility, ok for her but not worth what I paid.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Faith, Thank you for taking the time to review this TV. Since you mention that the quality of the image is not as good as you wanted, please give us a call at 877-467-4289, so we can assist you with it. Viri E. Insignia Support.
Very few setting options. The picture is harsh.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much money for too little value. This product had barely any setting choices and to few input ports. The picture was harsh and the option for choosing picture formats was missing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand that a new product is an exciting purchase to just be ruined by a malfunction. This doesn't seem right. We would like to follow your situation. Please get in contact with us over this line 877-467-4289, we would be more than happy to assist you.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
HORRIBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for two weeks and the screen broke. Pixelated on the the whole left side. No visible damage otherwise. Can’t get a hold of Insignia. I’ve tried for days.
No, I would not recommend this to a friendSo sad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so sad I really loved this tv but now the picture has green lines an red spots an only had it for a year.
No, I would not recommend this to a friendWorked great for awhile.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working the red light blinks but it won't turn on.
No, I would not recommend this to a friendUSB is for Pics Only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to use to show video and pictures off a USB. Only plays pics - not for video - but nothing in the description or box said so.
No, I would not recommend this to a friendBad purchase and no warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about a year. We have sound and absolutely no picture, completely black screen.
No, I would not recommend this to a friendthis is an exchange due to sound not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the first one due to sound not working properly. Hopefully there won't be a problem with this one. Too soon to tell.
No, I would not recommend this to a friendSpeakers on the TV are poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers on the TV are poor quality You can turn up TV up to 100 on Sound and it’s like turning it up to 20
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Israel, thank you for taking the time to leave a review of the 39" Insignia TV. I am sorry to read that you are having a terrible time with the sound of the TV. Kindly contact us to be able to troubleshoot the unit and to check all possible options. Grecia M. | Insignia Products https://www.insigniaproducts.com/contact-us