Customer Ratings & Reviews
- Model:
- NS-CF49BMSS2
- SKU:
- 6445074
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the size, freezer space, and cooling capabilities of this 4.9 Cu. Ft. Mini Fridge. Many appreciate its ample storage space and quiet operation, along with the attractive design and good value for the price. The bottom freezer is a frequently praised feature. However, some customers reported receiving damaged units.
This summary was generated by AI based on customer reviews.
Thermostat doesn’t work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size fridge. My only complaint is the temperature. The uppper part freezes quickly even when it was set under the recommended level.
No, I would not recommend this to a friendIce on refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice on the inside surface of the refrigerator.....
No, I would not recommend this to a friend- Cons mentioned:Damage
Damaged
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already took one back because of damage,second one comes also damaged
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're extremely sorry to hear that both of your Insignia 4.9 Cu. Ft. Mini Fridge with Bottom Freezer units arrived damaged, causing inconvenience and frustration for you. We apologize for the disappointment and distress this has caused. We take full responsibility for the issue and are committed to making it right. We'd like to offer a replacement or a full refund, whichever you prefer, as well as a prepaid return shipping label to ensure the return process is hassle-free. Your satisfaction is our top priority, and we're dedicated to providing a high-quality product that meets your needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-9-cu-ft-mini-fridge-with-bottom-freezer-and-energy-star-certification-stainless-steel/6445074.p?skuId=6445074
DO NOT BUY INSIGNA
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer has never worked in this fridge so I contacted Insignia. The only option they offered me was to bring it into the store for repair. I purchased this item for delivery from Best Buy because I do not have a vehicle large enough to transport it. I am also a 5 feet tall single woman. Insign pretty much said I was out of luck despite being within the manufacture warranty period.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 4.9 Cu. Ft. Mini Fridge with Bottom Freezer! We know how frustrating is that your unit freezer stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Cons mentioned:Condition
Delivered badly dented.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dented and scratched! There was no damage to the box when it was received, we were doing some remodeling and finally only recently removed from the plastic. Both back corners on the unit were dented badly and the left side has a huge scratch on it. I am beyond my return date for the product but will never buy again online. SO sad about this.
No, I would not recommend this to a friend Good for a second fridge or a short time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a short time i guess bit doesn’t cool well or parts get frozen
No, I would not recommend this to a friend- Cons mentioned:Damage
Works but came damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, but item came severely damaged out of the box. Large dents on the top and then on one side. Likely someone dropped it a couple of times at the warehouse because they are significant dents. Deal of the day discount
I would recommend this to a friend Good but not good enough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator, but not enough cold compared to other refrigerator.
No, I would not recommend this to a friendWould not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer section works well upon initial start up the refrigerator took about 24 hours to freeze items . The refrigerator section barely gets below 50 degrees Fahrenheit . Tried to return the refrigerator after 17 days didn’t realize BestBuy return policy is 15 days not 30 . Disappointed but it was only 269.00 so I guess I can use the freezer section .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention, Jrwm. We’re sorry for falling short of your expectations. Please allow us to make it right. - Carl | Insignia Products
Low price low space
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge but very small space inside.price was okay.
I would recommend this to a friend- Cons mentioned:Condition
Dented on front door.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.came dented. told me to carry back fridge to store for refund/exchange.
I would recommend this to a friend Had to Return - Compressor ran non-stop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently my fridge was defective. Set at 2 like it said in manual and compressor ran non-stop. Had to to shut off and start up again. Set at 1, same thing. Set below 1 and kept experimenting to lower setting to get compressor to click off. Still ongoing problems. Returned fridge.
No, I would not recommend this to a friend- Pros mentioned:Performance
Poor Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like the fridge but not the Geek Squad service. They are very unresponsive.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
We really appreciate your feedback on this Insignia™ - 4.9 Cu. Ft. Mini Fridge with Bottom Freezer - Stainless steel,and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.
Insignia Support
Shella
www.insigniaproducts.com/support
Totally dissatisfied with product and Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge portion is building up ice. I called & was put on hold with call hanging up. I chatted with Geek Squad and connected with Agent _______ who left me holding in chat after his 5:31 PM response. I tried calling the store, no answer. Service like this is not what I expected.
No, I would not recommend this to a friendIce build up
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a lot of ice build up in the fridge and freezer after only a few months if use .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AbigailF,
We are very sorry to read that there is a lot of ice build up in the fridge. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Daily 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Cracked top door shelf in the freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top door shelf in the freezer was cracked and unusable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AlexL,
Thank you for taking time to write a review our Insignia™ - 4.9 Cu. Ft. Mini Fridge with Bottom Freezer - Stainless steel. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Dina || Insignia Support || https://www.insigniaproducts.com/
- Cons mentioned:Condition
Dented!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the mini fridge dented!! I am currently waiting for a replacement.
No, I would not recommend this to a friend - Cons mentioned:Condition
Poor shipping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge came in a very bad shape. With some big dent
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Vanessa,
Thank you for writing a review with our Insignia™ - 4.9 Cu. Ft. Mini Fridge with Bottom Freezer - Stainless steel. We apologize to read about your experience with shipping company that deliver your fridge. Please know that our customer service team is open daily to help you. I highly suggest to call Best Buy so that it will be rectified.
Kind regards,
Gem
Insinia Products
Not impressed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Bought 2 of those. One came in damaged
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Anna,
We do apologize for this disappointing experience that you had with our Insignia™ - 4.9 Cu. Ft. Mini Fridge with Bottom Freezer - Stainless steel. We understand the frustration of the products that you bought since one of them came damaged. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator freezes on back wall with tons of frost and explodes pop and juice and freezes food even when set on lowest temperature. It was such a hassle getting it in or I would return it
No, I would not recommend this to a friend