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Customer Ratings & Reviews

Your price for this item is $12.99
The comparable value price is $16.99

Customer reviews

Rating 4.7 out of 5 stars with 253 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the durability and length of the 4' Lightning to USB Braided Charge-and-Sync Cable (2 Pack). Many appreciate the cable's robust construction and convenient length, finding it ideal for various uses. Positive feedback also highlights the affordable price. While some users experienced slower-than-expected charging speeds, the overall response to this product is favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-253 of 253 reviews
  • Rated 2 out of 5 stars

    Stopped Working Less Than 3 Months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord stopped working less than 3 months after purchasing. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are truly sorry to hear that the cord stopped working less than three months after your purchase. We understand how disappointing this must be, especially when you rely on it for your daily needs. Your experience is important to us, and we are committed to improving our products to ensure better quality and reliability in the future. We appreciate your support and patience as we work to address this issue. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    It was costly, should be included with the product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was costly, should be included with the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not As Advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boxes stated these are for iPhone 16 Pro plus, but neither fit our new phones. Very disappointed as we bought them for our vehicle.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback about the Insignia™ 4' Lightning to USB Braided Charge-and-Sync Cable. I'm very sorry to hear that the cables did not fit your iPhone 16 Pro Plus as advertised. We understand how disappointing this can be, especially when you purchased them for use in your vehicle.

      Your comments are important to us, and we'll use them to improve our product descriptions and compatibility information. I recommend reaching out to our customer support team for assistance with finding a suitable replacement or exploring other solutions to resolve this issue.

      If you have any further questions or need additional help, please don't hesitate to contact us. We're here to support you. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charger cord

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used in car for a week it already broke do not recommend gas station cord worked for 2 years

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Chris,

      Thank you for sharing your feedback on the Insignia™ 4' Lightning to USB Braided Charge-and-Sync Cable. We're sorry to hear that the cable broke after only a week of use in your car. This is certainly not the experience we aim to provide.

      Your input is valuable to us, and we will take it into consideration as we strive to improve our products. If you have any further comments or need assistance, please don't hesitate to reach out. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Cable length, Durability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    High Quality Cabel

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 4' Lightning to USB Braided Charge-and-Syc Cable is a high-quality USB to lightning cable. Considering USB to lightning is no longer Apple's standard and theses cables aren't manufactured as widely as they once were, I appreciate the effort and quality Insignia put behind this cable. Additionally, the cables made by other manufacturers are generally 3' in length by default. Having the extra foot with these USB to Lightning cables is definitely a plus that has come in handy on more than one occasion so far.... especially in the car for my son's iPad. What more can you say about a cable that originated 13 years ago solely for iPhones and iPads and will continue to be needed for at least another 3 years or until the iPhone 13 or older are all end of life and you can no longer upgrade them. I have a feeling the Insignia 4' Lightning to USB Braided Charge-and-Syc Cable will actually last until that time and beyond. So... until that time comes... this is the part where I tell you I would recommend this cable to you if you're in need of one. Thank you...and good night .

    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback! We are thrilled to hear that you appreciate the quality and effort put into the Insignia 4' Lightning to USB Braided Charge-and-Sync Cable. It's great to know that the extra length has been beneficial, especially for your son's iPad in the car. We strive to provide durable and reliable products that meet our customers' needs, and it's wonderful to hear that you would recommend this cable. Your support means a lot to us.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cable length, Durability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Cable!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with these cords. They are in between the three foot, which are usually just a bit too short and the six foot that is a bit more than needed. The braiding on the cords is nice and tight and the cords seem to be built for the long haul. On first use I plugged it in and unlike some in the past, worked without issue. I have run into cords that the lightening end needed to be plugged in a specific orientation for the cord to work. This cord works in either orientation. As for the plugs, they provide enough grip to your fingers that plugging and unplugging is an easy operation. Although I don't recommend it with any cord, This one seems strong enough that if you did pull it by the cord it probably wouldn't damage if but again, I don't recommend it on any cord. As solid as the cord is, it is not bulky or heavy. It rolled up nicely and went in my backpack with ease. Although I did not perform an actual speed test, throughput seems to be very good. Overall this is a solid cable that fills the perfect niche for me and probably others.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, LSNerd, for your detailed and positive review of the Insignia™ Lightning to USB Braided Charge-and-Sync Cables! We're glad you're impressed with their length, durability, and performance. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cable length, Durability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good cables, well built

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a couple of these cables before getting them to test and I can confidently say they will last. The braided sheath is heavy duty, yet they are still flexible enough to coil the extra out of the way if needed. Both ends have straight connectors so if you are using a charging block make sure you have clearance where you need it. For most application it works fine but sometimes you need a 90 degree connector. The molded plastic ends are rigid but have some flexibility to move when bending the cable so they are not rigid enough to break or crack. I have used them with all my products that require a lightning connection and have never had any compatibility issues with data transfer or charging like some other cables. I have one in my car, which for most things is long enough but if you are buying these check out the longer pair, you can coil it and make it shorter, but you cannot make it longer. Most of my cables are black, these are white, so far so good they still look pretty good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed review with us. We're pleased to hear that the cables have met your expectations in terms of durability and flexibility. It's great to know that the braided sheath and molded plastic ends provide the right balance of sturdiness and flexibility. Your insights on the straight connectors and the potential need for a 90-degree connector are valuable. We're glad to hear that you've had no compatibility issues with data transfer or charging. Your feedback is important to us, and we're happy to know our product meets your needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cables Didn’t Work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because both of the cables didn’t work. Won’t buy the brand again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're truly sorry to hear that both cables didn't work and that you had to return them. This is not the experience we aim to provide, and we apologize for the inconvenience.

      We understand your frustration and would like to help. Please reach out to our customer support team for assistance with troubleshooting or finding a suitable alternative. Your satisfaction is important to us, and we want to ensure you have a positive experience with our products.

      Thank you for bringing this to our attention, and we appreciate your understanding and patience. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-4-lightning-to-usb-braided-charge-and-sync-cable-2-pack-moon-gray/6588153.p?skuId=6588153 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cable length
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good set of cables

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of cables that appear well made and the intertwining cable wraps look like they're going to last. Lightning port works great and is smooth. USB-A section plugs in smoothly also so overall this cable performs as expected and data transfer and charging speed appears on par with most my other favorite cables. Package is rudimentary but it doesn't need much. Simple carboard box with two cables twist tied together and they're easy to retrieve. Cables are a bit stiff but that probably lends itself to them lasting a bit longer than the softer plastic sleeving you normally see. Overall length is as advertised and works perfectly in the car as it's not crazy long but still provides you some working room as it allows for you to bring it to your chest to operate it and then return to its normal resting place. Length is also good for bedside if you have your plug on the floor as it reaches fairly readily to the bedside depending on the height of your bed. It's probably a little long for a charging battery as you'd have quite a bit of slack.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback on the Insignia™ - 4' Lightning to USB Braided Charge-and-Sync Cable (2 Pack) in Moon Gray. We're thrilled to hear that the cables are meeting your expectations in terms of build quality, performance, and versatility. Your insights on the packaging and cable length are greatly appreciated, and it's wonderful to know that they are working well for both your car and bedside needs. Your feedback is invaluable to us, and we're glad to hear that you are satisfied with your purchase! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Cable length
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great quality and value, length is perfect

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two pack of USB to Lightning cables is a great value for a product that does the job well to sync and charge Apple cell phones, iPods and iPads. I've owned other Insignia braided charging cables and actually prefer them to the typical vinyl type cable. The braided material just holds up really well and is very comfortable to grasp and coils up easily for storage. Both the USB and Lightning ends are constructed very well and insert into the power adapter and devices very easily. The four-foot length is ideal for car and home and likely will be ideal for most using on desks, counters or in vehicles. Data transfer rates and charging performance has been very good. I wouldn't hesitate to recommend this brand for quality and value. Best Buy provides a one-year warranty and certifies the cables to work with Apple products. Why spend twice the price and get half as much? Best Buy continues to do well with the Insignia product line and so far, I have not been disappointed in my experience with these products.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for taking the time to share your feedback about the Insignia™ 4' Lightning to USB Braided Charge-and-Sync Cables! We're thrilled to hear that you appreciate the quality and value of our product.

      It's great to know that you prefer our braided cables for their durability and comfort. We designed them to be user-friendly and easy to store, so we’re glad that you find them practical for both home and car use. Your positive comments about the construction and performance of the cables, as well as the data transfer rates, are truly appreciated.

      At Insignia, we strive to provide high-quality products that meet our customers' needs, and it’s wonderful to hear that you would recommend our brand. Thank you for your support and for choosing Insignia. If you have any further questions or need assistance, please don’t hesitate to reach out. BBY-ExBrand_Insignia

  • Pros mentioned:
    Cable length
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Cables w/ great balance of stiff and bendy.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what it says on the tin: a 2-pack of USB-A to Lightning cables. I like the 4' length as I've had plenty of times where a 3ft/1m cable was a little too short to reach a charger behind a dresser, but a 6ft/2m cable would have been a little extra clutter. It's maybe too long to use as a dedicated desk cable for syncing to your computer, but it's a great cable for a nightstand or dresser where you need it to reach a wall outlet behind furniture. The braided sheath is nice and the cable is pleasantly bendy. It's not completely limp and floppy where it doesn't hold its shape, nor is it stiff where you can't wrap and route it around things. The cable is pliant enough that it still bends around corners easily, but it's also stiff enough that it will hold those bends as well. It's one of the few cables I've used where if you coil it up, it holds the coil on its own and doesn't unravel. It does seem a little overpriced at $17 for the 2-pack ( as of this writing ), so I'd recommend picking this up when on sale. And seeing as how often Best Buy puts their cables and tech essentials on sale, that's not hard to do.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback! We are pleased to hear that you find the 2-pack of USB-A to Lightning cables to be just what you needed, with the 4' length being particularly useful. It's great to know that the braided sheath and the cable's flexibility meet your expectations. We appreciate your note about the price and your recommendation to purchase it on sale. Your satisfaction is important to us, and we are glad to know that our product meets your needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cable length
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Connects well and just the right lenght

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cables are just the right length to not be too bulky, yet they offer freedom when your device is connected and charging. The white color is natural looking and blends in with most any environments. The cables fold really well, and their shape allows for easy transport. However, the cables are rather stiff and do not unfold in a smooth fully stretched position. This does not affect the function but gives them a slight untidy appearance. The USB and lighting port connections connect securely with the power and device to be charged. I have tested with several lighting port devices and had no issues with charging. The charge time is quick and consistent. It is also convenient that the package includes two cables so you can have an extra handy at all times. Insignia provides a very economical option to the more expensive name brand cables. The quality is just as good, and the performance works just as well. BestBuy stands behind their name brand products and Total members get two years of coverage if anything goes wrong with their performance.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that our product meets your expectations in terms of connectivity and size. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Good Quality Cables!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 4ft Lightning to USB Braided Charge-and Sync Cables come in a 2-pack at a very reasonable price and are as good as any I have ever had or seen. They are very well made and seem heavy-duty like they will last a long time. Honestly, I have never had any issues with Insignia products which are as far as I know still Best Buys Premium house brand. I have relied on Insignia products for years and do not see any reason to stop now. These charge and sync cables have a nice braid and thicker plastic on the end compared to others I have. They just have a great feel to them and I have used them to connect to my computer, charge Airpods and phones and never have never had any issues. They also work just as intended and look forward to using them until I do not have any more Lightning-based products whenever that may be. If you are not familiar with Insignia give them a try. With all of the cheap unfamiliar brands around of unknown quality it’s nice to be able to rely on a Best Buy brand like Insignia that does not leave you wondering what you have. If you need some cables or accessories for anything just get some Insignia if you are not sure what brand to go with. They never let me down!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review, Androidaholic! We're thrilled to hear that the Insignia™ 4' Lightning to USB Braided Charge-and-Sync Cables have met your expectations in terms of quality and durability. Your continued trust in Insignia products means a lot to us. We appreciate your recommendation and look forward to serving you again in the future. Ivy | Insignia Support BBY-ExBrand_Insignia