Customer Ratings & Reviews
- Model:
- NS-PCHC4A
- SKU:
- 6417290
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the 4-Port USB Hub with USB-C Connection, particularly its USB-C connectivity, overall performance, and ease of use. Many appreciate its compact size, reasonable price, and broad compatibility. However, some customers have expressed a desire for a longer cord and have noted issues with its power output.
This summary was generated by AI based on customer reviews.
It's ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with this. It will work fine for just other external connections but has some hang-ups when it's near the cables.
No, I would not recommend this to a friend- Cons mentioned:Power
Doesn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug it in and the computer said that it had no power Didn’t work on my new computer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tanya,
Please know that your feedback is important to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Disconnects after a min or two
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got a chance to use this, and it keeps disconnecting from my computer with no warming (I get a "make sure you eject this next time!" pop-up from Mac). It is still lit up so it is still receiving power, but I am trying to transfer photos from a memory card and it keeps canceling. Piece of crap.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't play well with Logitech webcam or AKG mic. Glitchy and distorted signal through it's use. Even when hub is connected to the computer with no other devices connected it would lose connection and restart. Maybe I got a bad unit or there's a compatibility issue with my Alienware laptop and the hub. Unfortunately I will need to return this hub.
No, I would not recommend this to a frienduntitled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not do what I wanted it to. not enough power to run my cd recorder.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 4-Port USB-C Hub - Black, I understand how upsetting it is when things don't work as expected. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
no external power delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the convenience of bestbuy. But this product has limited use, The USB Power Delivery port should supports Fast Charging protocol, Charging Power UP to 100 W, for USB C Hub. There are many online products like that, please stock them, we love it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Hi there!
Thank you very much for sharing your feedback, I am glad you are enjoying this this Insignia™ - 4-Port USB-C Hub - Black much. I hope you enjoy it for a long time, but do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you.
Insignia Support
Shella
www.insigniaproducts.com/support
Made in china. Enough said
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These insignia hubs are not made well. Theywill random loose connection and corupt file transfers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CEA1!
Thank you for taking the time to review our USB-C Hub, your feedback is extremely important for us as we're constantly working to improve our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:
www.insigniaproducts.com/contact-us | Maria P. Insignia Products
It’s okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work like I hoped. Connecting was spotty
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi IndiA,
Thanks for taking the time and effort to leave a review with our Insignia™ - 4-Port USB-C Hub - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
If this product did not work at all from the date that it was purchased, you may contact the Best Buy customer service at 1 (888) 237-8289 if this is still within the return and exchange period or you may reach out to us by using the link below.
Insignia Products
Lisa
https://insigniaproducts.com
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not compatible with my new HP desk-top computer. Tried to return it, but the lines were too long, not enough trained employees. Instructions stated it was compatible, but I think it was a defective product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RickCooper,
Thank you for taking the time to review our Insignia™ - 4-Port USB-C Hub - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Not an A plus item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very limited to only USB and not any other connection technology, i.e. HDMI. I have a new Dell XPS from Best Buy and this is cumbersome and I don't now use it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to leave a review of our Insignia™ - 4-Port USB-C Hub. I know it is not the product that you expected to work on your device. You may visit or contact Best Buy at 1 (888) 237-8289 Monday-Saturday 8am - 9pm CT for product compatibility.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Wrong port size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what I wanted. Port to small to plug into computer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 4-Port USB-C Hub. I understand you found it to be too small and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about it, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Wrong recommendation by salesman
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item doesn’t work for what the salesman told me it would. I needed it for my microphone, I didn’t have the opportunity to return it.
No, I would not recommend this to a friendDidnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for one second and didnt work after that
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the inconvenience you experienced with our Insignia™ 4-Port USB-C Hub. Please contact our customer service team to discuss further troubleshooting steps or to explore possible options for a replacement or refund. Your satisfaction is important to us and we want to ensure you have a positive experience with our products. Thank you for bringing this to our attention. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-4-port-usb-c-hub-black/6417290.p?skuId=6417290
Hub Failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work on my computer, would not allow any other items to be plugged into the hub.
No, I would not recommend this to a friendIdk what happened
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked with my midi usb ports for a minute but it seems to have just given up now.
No, I would not recommend this to a friendMajor lag and stutter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I experienced significant input lag and stuttering both in my webcam and my mouse cursor. Tried different ports with no success. (Macbook Pro 2018) I am looking into powered options now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thanks for sharing a comment about your hub. We are sorry to read about the bad experience you had with this hub, please contact us by clicking the link below to review this case, we would like to assist you with this issue. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support |
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a new one was sent a used open box one so l paid full price for a used item.
No, I would not recommend this to a friendDon't get!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product didn't work at all for me. I even had a tech come out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Blonde. Thank you for taking the time to leave a review on Insignia™ - 4-Port USB-C Hub - Black. I understand how upset you are after getting a product that did not work. Kindly do a return for exchange/refund or you may contact us as well.
Mary II Insignia Products
I did not by this.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your asking me to write a review in an item I did not purchase. HMFLT?!!
No, I would not recommend this to a friendBroke within a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to get this for use with my Mack book pro. It broke within a week of buying it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 4-Port USB-C Hub. I understand it broke and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us