Customer Ratings & Reviews
- Model:
- NS-TO15SS0
- |
- SKU:
- 6337720
Customer reviews
Rating 4.5 out of 5 stars with 564 reviews
(564 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the 4-Slice Toaster Oven's size, ease of use, price, and performance, with many praising its ability to toast and bake efficiently. The oven's attractive appearance and quick heating capabilities also received favorable feedback. However, customers expressed some concerns regarding the timer's sound and the controls' intuitiveness, while a few reported issues with the door. Overall, the positive aspects significantly outweigh the negative feedback.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
A little expensive for the product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. The knobs make it a little confusing to use. More worth it if you get it on sale
No, I would not recommend this to a friendRated 2 out of 5 stars
Might burn the house down, but...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review....hopefully just your toast. Less than a year old and we have to stand vigilant watch because the dial will stay stuck "on" and just keep toasting rather than completing a full revolution. We no longer have freedom from our toast making. Two stars for being inexpensive and still turning on at all.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not so good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as useful as I thought it would be . The features are not as good.just ok kind of,not very satisfied with this purchase
I would recommend this to a friendRated 3 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price purchased was great.. but don’t work great as mentioned i the website
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 1 out of 5 stars
Handle Fell Off After 7 Months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this oven when we first bought it. It took some time getting used to the dials and settings. It cooked food with no problems. After 7 months, the handle fell off. There’s no way to repair the handle. Now I have to buy a new toaster oven.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BrokenArrow68,
Thank you for taking the time to review our Insignia™ - 4-Slice Toaster Oven - Stainless Steel. I understand you found it uncomfortable to use since after 7 months of usage the handle fell off and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Rated 3 out of 5 stars
Good working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This work good. Just it don’t have a turn off switch. And I have. It on for 24 hours ... so look for this ...No OFF SWITCH!
I would recommend this to a friendRated 2 out of 5 stars
Not a good product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven itself worked fine but when the oven was on, the top of the oven was so hot. The door was also so hot. I could feel the heat around outside the oven. Not a good product. The heat should stay inside the oven, not outside. Not a good design, very dangerous. I used it once. That was it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not what we wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. Metal would make a snapping sound at times and the timer dial was not accurate
No, I would not recommend this to a friendRated 3 out of 5 stars
looking for to using it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i will try it out when i move looking for to using it
I would recommend this to a friendRated 1 out of 5 stars
Save your money and go with a better brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This toaster oven is very poorly designed, bordering on hazardous. The housing is very thin, and the edge of the door caused a burn on the first use, likely because of the lack of any rim on the glass. Having said that, all appliances of this sort get hot and given the price-point, we could have lived with these design flaws EXCEPT that the toast function was horrible. Neither side of the bread toasted well, even with the darkness adjusted. Other buyers seem to have had better luck...If you can afford it at all, pick another brand. This item was returned within one hour and replaced with the Breville mini smart oven. It's almost exactly the same size and is 10x the quality.
No, I would not recommend this to a friendRated 3 out of 5 stars
Attractive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit slow to toast, but uniform Attractive, looks nice to n the counter
I would recommend this to a friendRated 2 out of 5 stars
Cheaply made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This toaster oven is cheaply made. It gets really hot on the outside. You have to be careful and not have anything around it or touch the top when it is on. There is no light inside for you to see how toasted your food is. The price says it all, you get why you paid for.
No, I would not recommend this to a friendRated 3 out of 5 stars
Eh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. We’re debating on upgrading.
I would recommend this to a friendRated 1 out of 5 stars
Misquoted dimensions and two big dents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent hours online trying to find a decent 2-slice small toaster oven for my 2-slice-small kitchen counter. I emailed twice to ask which set of dimensions was correct (there are two in the Q&A) and twice got a form letter with no useful answer. Gambled and bought it, only to find it had two HUGE dents in the top, as if some heavy package had fallen on it. And I suspect that it was a returned product, re-packaged. (Not to mention it was too big.) VERY disappointing in every way, although I did get my money back with no trouble. (btw, beware Black & Decker toaster ovens - the last 2 i had caught on fire.)
No, I would not recommend this to a friend- Cons mentioned:Door
Rated 1 out of 5 stars
WASTE OF MONEY!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE! Barely have had this a few months and the door won’t open so now it useless. GARBAGE! DO NOT BUY!!!!!! If I could give minus stars I would. PIECE OF JUNK!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the toaster oven. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Controls
Rated 1 out of 5 stars
try a different brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Toast caught fire. Also, the controls are very smooth and slippery, hard to grip and turn.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Burned hand
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy but returned it. Upon our first use, my wife burned her hand attempting to remove the tray from the oven. Yes, she was using a pot holder. But guess what? NO handle is supplied to remove the tray. I would have given the toaster oven a zero star but no stars are shown as a selection. For some reason the manufacturer decided a handle wasn't necessary. Quite odd. Also the two coils are very close to the outer edges of the oven ceiling not radiating 100 % on the tray, thus taking more time to bake or broil.
No, I would not recommend this to a friend- Cons mentioned:Timer
Rated 1 out of 5 stars
Timer confusing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anyone know how to set the timer? Everting I set to 20mins and it actually work only 3-4mins and then off? Any idea???
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Tina.
I apologize about your experience with your Toaster Oven. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Rated 1 out of 5 stars
plastic handle on door fell off due to the heat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the handle is made out of plastic and over the short 1-2 months use the screws that hold the handle transfer the heat through the glass door and weaken the screw holes that hold the handle in place. eventually it just fall off and i have to jam it back on with force... design flaw very bad one with heat involve u can't use metal to plastic joints... that is the basic
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello tomtomlum,
Thank you for taking the time out of your busy schedule to leave a review of the toaster oven. I am sorry to read that the handle fell off the unit due to the heat. Kindly contact us to be able to check all possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Its ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter. The cord is extremely short and not convenient. Im not sure I would recommend it.
No, I would not recommend this to a friend










