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Customer reviews

Rating 4.8 out of 5 stars with 3851 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the durability and useful length of the "4' USB-A to USB-C Charge-and-Sync Cable (2 Pack)". The product is considered high quality, especially for the price. Many customers specifically appreciate the USB-C connectivity offered by these charge and sync cables.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 3,851 reviews
  • Rated 2 out of 5 stars

    Not happy with this cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable to be able to charge my LG G7 ThinQ as the cord that came with it "broke". I have never been able to receive a 100% charge on my phone with this cable and am going to return it to Best Buy.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    horrible charger.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I’ve had 3 of these now. I use them for carplay in my car, and without fail after about 2 weeks, carplay will stop working. this cable is NOT made for data transfer. if you are trying to use it for your car go with a DIFFERENT brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We're very sorry to hear that you've had repeated issues with the cable and CarPlay.

      We understand how frustrating it can be when a product doesn't perform as expected, especially after multiple attempts. Your feedback is important to us, and we'll make sure to pass it along to our team for further review.

      If there's anything else we can do to assist you or if you have any additional feedback, please let us know. We value your business and want to ensure you have the best possible experience with our products.

      Thank you again for your honest review. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Better options out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a backup to charge my MacBook Pro. Overall, I found the charge speed to be really undesirable. It works. Just only charges about 10% per hour with a large Apple brick (suitable for an iPad)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works in a pinch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought a few of these, hoping that Maybe we got one from a bad batch. Nope they don't last very long at all. About a month.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Insignia™ - 4' USB-C to USB-A Charge-and-Sync Cable - Charcoal. I know that this could be an unfortunate situation that they they don't last very long at all, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Could have been great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The C connection does not fit firmly in. Falls out regularly. I do like the cord which gives support. Almost stands on its own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia usb a to usb charging cable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but didn’t last longer than a few months, so I wouldn’t recommend thiss brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t recommend, I’d go for a higher quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging right after a week, it might just be because of how cheap it is.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mayah, I apologize for any dissatisfaction you may have experienced. If there are other preferences you have, we would have been very happy to accommodate them if they were available. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Didn't support Android Auto.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use in conjunction with my phone to enjoy Android Auto on my motor cycle. It would not work. I had to use the cord that came with the phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JeffSammons,

      Thank you for taking the time to review our Insignia™ - 4' USB-C to USB-A Charge-and-Sync Cable - Charcoal. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Almost great!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps getting disconnected using iPhone 15 pro max. You can’t touch the phone when it’s working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Arman, Thank you for taking the time to leave a review of our Insignia™ - 4' USB-A to USB-C Charge-and-Sync Cable (2 Pack) - Charcoal. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Don't listen to your salesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess there is nothing wrong with the cable; it's just been useless because the BEST BUY salesman sold me the wrong one!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello SandyW,

      Thank you very much for taking the time to review our Insignia - 4' USB-C to USB-A Charge-and-Sync Cable - Charcoal. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    If you need a charger cord.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work good on the fast charge takes almost a hour to fully charge. Would of returned it unfortunately threw the box away.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I wouldn't ask it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of them stopped working after 2 days. The other one still working and it's been a while

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!


      Thank you for taking the time to review our Insignia™ - 4' USB-C to USB-A Charge-and-Sync Cable (2 Pack) - Charcoal, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.


      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not worth.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was over priced and did not work well for long.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 4' USB-A to USB-C Charge-and-Sync Cable! We understand that you are having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your concern.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Falls apart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last one broke. I shouldn't have to buy another one when plastic cover came off making cord detach.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best doesn't last that long they break after awhile

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Different sizes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted i was getting what i paid for since it was coming from bestbuy! One charger was longer than the othe one. Couldn't return it because it was past the time to return. Next time i will check product right there in the store

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear about your experience with the chargers you purchased. Quality and consistency are important to us, and we apologize for any inconvenience caused by the difference in length between the chargers. Your feedback is valuable, and we'll take it into consideration as we strive to improve our products and services. While we understand your frustration with the return period, please know that you can always reach out to our customer support team for assistance with any issues you encounter with our products. We appreciate your understanding and thank you for choosing Best Buy. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-usb-a-to-usb-c-charge-and-sync-cable-2-pack-charcoal/6410845.p?skuId=6410845 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No different then offbrand wires from China

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well at first and it charged all my devices pretty quickly. But both wires lost its charge after a couple months of use. This is no better than all the junk off brand Chinese wires I buy from amazon. I thought by buying charging cables from BestBuy I'd avoid the issue of junk wires. I'll continue looking else where to find one that doesn't stop charging after a few uses.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Andrew,

      I really do apologize for the inconvenience that you've experience since you mentioned that you did purchase this item perfectly working but unfortunately after a couple of months that it has been used both wires lost its charge and also we appreciate your feedback. A fine quality USB-C cable should last you a good 3 to 5 years. Short-length cables do much better in this regard than long cables. If you don't use the cable every day and take good care of it, then a USB-C cable can even last you for more than 5 years.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Nope!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't charge my phone...it's not recommended...it's long enough but it doesn't work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BlackDiamond63!

      Thank you for taking the time to review our USB-C to USB-A Charge-and-Sync Cable, I understand how important it is to stay connected and not being able to do so can't never be fun, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:

      www.insigniaproducts.com/contact-us | Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Good Cable- Bad experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good cable unfortunately I bought it because I need two cables And I only got 1 in the box Very disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    worth the price for 2 pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cords are braided and bendable not a cord worth using daily but is good for portable charging bank when in a charging pinch

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Anna,

      Thank you for taking the time to reviw our 4' USB-C to USB-A Charge-and-Sync Cable. I understand you found it fragile and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about this, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia