Customer Ratings & Reviews
- Model:
- NS-MCA421C
- SKU:
- 6410815
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the durability and length of the 4' USB-A to USB-C Charge-and-Sync Cable (2 Pack) as significant advantages. Many appreciate the cable's compatibility with USB-C devices and find it to be a good value for the price. Positive feedback consistently highlights the cable's reliable performance and convenient length. The product receives high praise for its overall quality and usefulness.
This summary was generated by AI based on customer reviews.
Throwing it out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt like the stiffness of this cable. I wanted to coil it, and that cant be done. Basically have to fold it, and that leads to crimping and broken wire. Also, the connector is an exceptionally tight fit, and requires too much force and/or wiggling to unplug, which will eventually break the connector loose inside the phone. Think my best bet is to cut my losses and throw this cable out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jeliza,
Thank you for taking the time to review our Insignia™ - 4' USB-C to USB-A Charge-and-Sync Cable - Charcoal. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Same
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Same as cheaper ones at a gas station.
No, I would not recommend this to a friendPhone cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very well made phone cord it can also be used for other charging devices
I would recommend this to a friendNot the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put this charger in my car and it doesn’t charge just keeps it at the same percent. I’ve had this problem with insignia chargers before or they will break a lot sooner. I recommend finding another brand or if you can just get the apple brand that’s probably your best bet.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Skylar,
Thank you for taking the time to leave a review of our Insignia™ - 4' USB-A to USB-C Charge-and-Sync Cable. We apologize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cant get a replacement
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been 5 weeks since i bought this cord and it is not working anymore and i see here it is not returnable abd i cannot exchange it its sad
No, I would not recommend this to a friendBest Buy Return Policy is Ridiculous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cords do not stay plugged into phone, tried with multiple devices. Tried to return and Best Buy has ridiculous 15 day return policy so now I'm stuck with useless item. Would not recommend this product or Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, DylanL. We're sorry to hear the cable didn’t work as expected and that the return policy left you feeling disappointed. Your feedback is being shared with our team for review. Tine | Insignia Support
Good enough, long cable, loose connection
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs to do but connector is loose sometimes for the lightning port
No, I would not recommend this to a friendso, so...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up for my new Samsung Note 20 Ultra and seems to do the job, it will randomly not connect to the phone some times , but works most of the time
No, I would not recommend this to a friendUSB C Charge Cable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It got the job done, but this cord didn't last too long.
No, I would not recommend this to a friendJack Mondry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Range works good. My complaint is the area where clock and settings are is to hard to read, this should be white back-ground.
No, I would not recommend this to a friendCharger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well not worth it. Cable is completely stiff as a rock. Won’t even stay connected to your phone without coming off.
No, I would not recommend this to a friendnice cables
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work and are easy to use. The price is decent.
I would recommend this to a friendPerforms Poorly. Do not recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing performance from these charging cables. First few attempts, there was no charging at all. Finally got it to charge my phone in the car but it charged very slowly. I would not purchase these again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your disappointing experience with our 4' USB-A to USB-C Charge-and-Sync Cable. We apologize for the frustration and inconvenience it caused, particularly when it failed to charge your phone initially. We're sorry to hear that even when it did eventually work, it charged very slowly. We understand that slow charging can be just as frustrating as no charging at all. We take all feedback seriously and will use this to improve our products and customer satisfaction. We appreciate your honesty and would like to make things right. Unfortunately, we cannot offer a replacement or refund as it's an open-ended product. However, we'll take your feedback into consideration and strive to create better products for our customers in the future. Thank you for choosing Insignia. Jeth | Insignia Support.https://www.bestbuy.com/site/insignia-4-usb-a-to-usb-c-charge-and-sync-cable-2-pack-charcoal/6410845.p?skuId=6410845
Charging cords
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this purchase because what the box indicated is not what was in the box. I will be returning both items.
No, I would not recommend this to a friendProduct ok...sales person not great, cashier nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product good ...sales guy seemed like he would rather be anywhere else but helping me.
I would recommend this to a friendWon't be buying again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it's a better deal than buying one cord for full price but only one of the two worked :/ I thought it was just not agreeing with the way it was sitting in my car port but when I tried using it at home but I had to bend the cord a certain way to get it to charge my device and I couldn't leave it alone because then it would stop charging. A wireless charger would def be better that a cord you'll probably ruin moving around.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Charge and Sync Cable. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good but I don’t like it because I was looking for something that can give you good quality of battery
I would recommend this to a friendDid worker didn’t want to help acted like a racist
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for help locating this charger when I went to the phone center where they assist with cellphone, a white guy quickly brushed me off saying it’s over there (pointing) so he could continue his conversation with his coworker which I found very rude I responded back please show me I’m not familiar with purchasing things like this, he didn’t even say anything just walked to it and I followed him and I even thanked him and he ignored it, I don’t know if he was racist because I’m Afro can American or having a bad day I never want to go back there again if he is still there I felt very uncomfortable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KawoinT,
Thank you for the feedback. We do apologize for the behavior of our colleague and made you feel uncomfortable. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Insignia Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasnt a fast charging cord like it says it is. But at least it works
No, I would not recommend this to a friendSuper Loose Fitting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good at first then it stopped staying connected to my phone. Literally just slips out of the charging port. So annoying. No other USB C charger I have does this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia 4' USB-A to USB-C Charge-and-Sync Cable. We're sorry to hear that the cable worked well at first but has since stopped staying connected to your phone, slipping out of the charging port. This is frustrating and unacceptable. We understand that you've tried other USB-C chargers without this issue, which suggests a problem with our product. We'll pass on your feedback to our quality control team to investigate and address this issue. We value your business and want to ensure that our products meet our high standards. We'd like to make things right and provide a better experience for you in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-usb-a-to-usb-c-charge-and-sync-cable-charcoal/6410815.p?skuId=6410815