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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the durability and useful length of the "4' USB-A to USB-C Charge-and-Sync Cable (2 Pack)". The product is considered high quality, especially for the price. Many customers specifically appreciate the USB-C connectivity offered by these charge and sync cables.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 3,802 reviews
  • Rated 3 out of 5 stars

    Charging cords

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this purchase because what the box indicated is not what was in the box. I will be returning both items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Return Policy is Ridiculous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cords do not stay plugged into phone, tried with multiple devices. Tried to return and Best Buy has ridiculous 15 day return policy so now I'm stuck with useless item. Would not recommend this product or Best Buy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, DylanL. We're sorry to hear the cable didn’t work as expected and that the return policy left you feeling disappointed. Your feedback is being shared with our team for review. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Product ok...sales person not great, cashier nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product good ...sales guy seemed like he would rather be anywhere else but helping me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won't be buying again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's a better deal than buying one cord for full price but only one of the two worked :/ I thought it was just not agreeing with the way it was sitting in my car port but when I tried using it at home but I had to bend the cord a certain way to get it to charge my device and I couldn't leave it alone because then it would stop charging. A wireless charger would def be better that a cord you'll probably ruin moving around.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thanks you very much for taking the time to review our Charge and Sync Cable. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but I don’t like it because I was looking for something that can give you good quality of battery

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well not worth it. Cable is completely stiff as a rock. Won’t even stay connected to your phone without coming off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did worker didn’t want to help acted like a racist

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for help locating this charger when I went to the phone center where they assist with cellphone, a white guy quickly brushed me off saying it’s over there (pointing) so he could continue his conversation with his coworker which I found very rude I responded back please show me I’m not familiar with purchasing things like this, he didn’t even say anything just walked to it and I followed him and I even thanked him and he ignored it, I don’t know if he was racist because I’m Afro can American or having a bad day I never want to go back there again if he is still there I felt very uncomfortable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KawoinT,

      Thank you for the feedback. We do apologize for the behavior of our colleague and made you feel uncomfortable. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.

      Insignia Support,
      Renee
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasnt a fast charging cord like it says it is. But at least it works

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Super Loose Fitting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good at first then it stopped staying connected to my phone. Literally just slips out of the charging port. So annoying. No other USB C charger I have does this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia 4' USB-A to USB-C Charge-and-Sync Cable. We're sorry to hear that the cable worked well at first but has since stopped staying connected to your phone, slipping out of the charging port. This is frustrating and unacceptable. We understand that you've tried other USB-C chargers without this issue, which suggests a problem with our product. We'll pass on your feedback to our quality control team to investigate and address this issue. We value your business and want to ensure that our products meet our high standards. We'd like to make things right and provide a better experience for you in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-usb-a-to-usb-c-charge-and-sync-cable-charcoal/6410815.p?skuId=6410815 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Too Short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable was just to short. Make sure you don't underestimate the length you need

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Absolutely Just Fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it's a phone charger. It's fine if you just need something quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cord power

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so bad always have to make sure it plugged in cord some times pop out but it gets the job done

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Samsung has it's "own" charging point, I purchased these for the ease of charging on my computer during the day. It does the job, but at like 2% - 5% an hour. It's quite frustrating. I meant to return them but time ran out. I use them as a kinda "casual" boost when my phone isn't in use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    “C” charging cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work for my cellphone which requires a “C”. Unfortunately, the box was discarded so I can’t return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gina usb c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Wire is to sturdy not to flexible A bit to stiff for me I would have preferred more flexibility

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking its my power cord it ended up being my phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wAs ok charger it could been made alot better but did what needed to do at time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned to store.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cord to use for charging my Samsung S23 in the car since the cable that comes with the phone is USB-C to USB-C. This cable did not work...period. You may have better luck with a different phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average cables

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent cables, but one has already stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cables are too stiff.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cables are too stiff. if bumped my brake off USB port on the PCB of your device..

    No, I would not recommend this to a friend