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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the durability and useful length of the "4' USB-A to USB-C Charge-and-Sync Cable (2 Pack)". The product is considered high quality, especially for the price. Many customers specifically appreciate the USB-C connectivity offered by these charge and sync cables.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 3,802 reviews
  • Rated 1 out of 5 stars

    poor quality charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    electrical prongs beginning to fall out. Will take it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TRASH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE!! Wouldn't stay connected to my phone, don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging is poor and slow while using a regular electric outlet while it doesnt charge using a USB CAR CHARGER. This is a waste of money. I will return

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to leave a quick review of the Charge-and-Sync cable. I am sorry to read that you are having issues with your cable, please feel free to give us a call at 1-877-467-4289 so we can review the return/exchange policy together.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No need for this - need to return

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant ordered this for my project but I did not need it so now have to take it back to the store for a return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not charging broken with in one week,could not return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Samsung S20 FE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not charge my S20 FE. Phone would show it was connected to a charger but battery still drained even if phone wasn't in use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      Thank you so much for writing a review for our 4' USB-C to USB-A Charge-and-Sync Cable, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ms Rigby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not even fit my phone did not know about 14 say return policy and was VERY UPSET about the return policy!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even last a year before breaking. Thought this would be more durable due to the braided material but nope.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not fit snug and did not charge the phone well so had to be returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow charging is the death of this product. Understatement

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I am definitely aware that this situation with your Charge-and-Sync Cable can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not buy this cord for an Apple iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for use with Apple iPad Recognizes the iPad if connecting to a computer but will not charge the iPad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality poor won't charge phone take all day want charge

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AzaleaW,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with, the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a week. Do not recommend...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dylan. Thank you for writing a review about our Insignia USB Cord. We know how frustrating it is that your unit stopped working. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Slow charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow charge Didn't like this product waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plug Samsung Galaxy smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cannot power up quickly my phone in fast charging mode.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our Insignia™ - 4' USB-C to USB-A Charge-and-Sync Cable - Charcoal! We understand how annoying is that your Insignia™ - 4' USB-C to USB-A is not working properly. We would love to assist you further! Please feel free to contact us at the link below.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wrong item.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gave me the wrong cable!!!! I asked again & again to make sure it was the right item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this is trash I repeat do not buy. Piece of crap man

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JuneSauce,

      Please know that we always consider your feedback so we can improve the quality of our product. For more details and inquiries, please contact Insignia 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    charge without notice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wish you would notify us before you make these charges, we are no longer using that bank or account!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Go for the OEM cables

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terribly made. Falls out of my phone when laying on the counter.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Pacer11,

      Thank you for your feedback. We are considering it to improve the quality of our product.

      Insignia Support
      Lea
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad charger for Apple ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes two days continuous to charge my iPad to 90%!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MyFitBit,

      We are sorry for your experience with this product. Your feedback is helpful so we can improve the quality of our product.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia