Customer Ratings & Reviews
- Model:
- NS-MLC421MG
- SKU:
- 6410916
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 4’ USB-C to Lightning Charge-and-Sync Cable for its durability and ideal cable length, making it suitable for various settings. The cable's affordability is also appreciated, offering good quality at a reasonable price. Additionally, its USB-C connectivity is a valued feature for connecting iPhones to USB-C devices. Some customers have noted the cable does not cause the phone to heat up.
This summary was generated by AI based on customer reviews.
Didn’t like
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long cord connected well however, the cord is very stiff. Feels like a fabric material. It was hard to roll up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi btermaat,
Thanks for taking the time and effort to leave a review with our Insignia™ - 10' Lightning to USB-C Charge-and-Sync Cable - Moon Gray. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
wrong cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, we bought the wrong one. Hopefully we got the right one now.
I would recommend this to a friendCharger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good lengths, strong would recommend to friends to buy
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good good very good awesome very good very very good
I would recommend this to a friendCable works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable works as described. Used for new iPad 8.
I would recommend this to a friendDecent quality.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were okay. Didn't last as long as i was hoping. Too sensitive to bending.
No, I would not recommend this to a friendQuality problem?
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in Nov 2020 primarily for travel. Need the length in many cases since outlets are often not close to where one wants to place the phone overnight. I used it twice in the first few weeks then not again until late March 2021 (it is kept in my backpack for travel, which didn't move during that time either). Went to use it during travel in March and it did not work. I tried using it with multiple devices and multiple power plugs - nothing. All of the same combinations worked fine with another cable. Will attempt to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 10' Lightning to USB-C Charge-and-Sync Cable, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Stopped Working After Couple of Weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia cables do not work for more than a few weeks. I thought it might have been a one off with my iPad charger, but this cable I bought specifically for my phone does not work anymore either. I cannot recommend this product nor this brand, as 2/2 cables I purchased stopped working after only a few weeks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jesse,Thank you for taking the time to leave a review of our Insignia™ - 10' USB-C to Lightning Charge-and-Sync Cable - Moon Gray. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought the charger in January and it is already broken, I would have thought it would had been a better charger, unfortunately was not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear that the charger broke so soon after you purchased it in January. We understand your disappointment, as you expected it to be more durable. Please contact our customer support hotline at 1-877-467-4289 so we can address this issue and explore potential solutions. - Carl | Insignia Products
didn't last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't last long. I don't recommend. Worked only a few months
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia USB-C to Lightning charge-and-sync cable. We apologize for any inconvenience this may have caused you. If you would like further assistance or a replacement, please feel free to reach out to our customer service team. Your satisfaction is important to us. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not the greatest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the charger for my 5 year olds tablet and it didn’t last 3 months. Granted he’s a boy and rough but I wouldn’t purchase again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AlexandraF, thank you for sharing your feedback on the Insignia™ 6' USB-C to Lightning Charge-and-Sync Cable. We're sorry to hear that the charger didn't last as long as expected, especially given its use by your 5-year-old.
Your comments are important to us, and we appreciate you bringing this to our attention. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer support team. Emman | Insignia Products
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month and the thing stopped working today. Can this be replaced?
No, I would not recommend this to a friendokay product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.definitely works but it sometimes does not connect to my phone when connected to car
No, I would not recommend this to a friendCredit card app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Credit card app not user friendly. Takes me to the sales of items
No, I would not recommend this to a friendWhy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since Best Buy didn't have a regular USB 30 watt charge, I had to buy a USB-C cable to replace the one he had.
No, I would not recommend this to a friendNot worth the cost
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last long I would not buy them again and ended up not working and I had to go back and buy a different kind
No, I would not recommend this to a friendBad sale help.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst charger I have ever owned. Only worked one side. Sales rep said it was great and convince me to not but apple product charger. I ended up throwing this away and paying full price on apple.com for a charger. Thanks Best Buy for steering me the wrong direction. Last time I listen to any associate helping me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, Bern. We understand your frustration with the Insignia™ - 4’ USB-C to Lightning Charge-and-Sync Cable and the experience you had with the sales associate. We value your feedback and we apologize for the inconvenience and any frustration this may have caused. If you have any other questions or need further assistance, feel free to contact our Insignia customer support team (877-467-4289). - Mae | Insignia Support
Average power
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia makes an average charger. This particular product had two in a box, and one broke after a week.
I would recommend this to a friendSave your money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it no stars I would. Didn’t last and was way to expensive for quality
No, I would not recommend this to a friendLightning plug doesn’t fit securely
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the cable. On my first use i tried to charge my phone but it didn’t work until i gave the lightning plug a little wiggle.
No, I would not recommend this to a friend