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Customer Ratings & Reviews

$11.99

Customer reviews

Rating 4.6 out of 5 stars with 2624 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 4’ USB-C to Lightning Charge-and-Sync Cable for its durability and ideal cable length, making it suitable for various settings. The cable's affordability is also appreciated, offering good quality at a reasonable price. Additionally, its USB-C connectivity is a valued feature for connecting iPhones to USB-C devices. Some customers have noted the cable does not cause the phone to heat up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,624 reviews
  • Rated 1 out of 5 stars

    Shortage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this earlier this month. And there’s already a shortage. And does not charge.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the unit is no longer charging. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Lasted one month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this just over a month ago and now it stops charging. Terrible.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tammy,

      Thank you for taking the time to review our Insignia™ - 6' Lightning to USB-C Charge-and-Sync Cable - Moon Gray. I understand you found it uncomfortable to use since it stopped working for over a month and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap Charging Cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product didn’t charge my iPhone consistently. It would start for a few minutes then cause an error. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last one month. Died right after the return window closed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Blue,

      Thank you for sharing your experience with our Insignia™ - 10' Lightning to USB-C Charge-and-Sync Cable - Moon Gray. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    failed cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work at all for me. Needed a lighting transfer cable. It didn't even charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia - 4' Lightning USB-C Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for a month and then completely stopped working

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Insignia - 4' Lightning USB-C Cable! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Used it once then it just stopped working. I’ve tried it in several boxes and it just does not work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the unit stopped working after a while. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Had connection issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had connection dropping out while apple chaeger worked fine

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Alex,

      Thank you for the review. We do apologize for what happened. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.

      Insignia Support
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The end already broke off has not been a week. Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO JOY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died with no hope of return and no apparent reason.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BrianW,
      Please accept my apologies on the behalf of Insignia Support for the inconvenience caused. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Chelsea
      Insignia Support
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Sir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work well, would never fully charge my phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Diablo01,
      Please accept my apologies on the behalf of Insignia Support for the inconvenience caused that your charge and sync cable would not fully charge your phone. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started shorting out about 2 weeks after I bought it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi HeatherP,

      Thank you for taking the time to review our Insignia™ - 10' Lightning to USB-C Charge-and-Sync Cable - Moon Gray. I understand you found it uncomfortable to use since it shorted out about 2 weeks after you bought it and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn't charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I doesn't charge. I have to bring it back. It was taped shut so it was probably a return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short in the wire.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly has a short very soon after buying. Second time buying the same cord.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Second one I had to purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord tears easily, this is my second one in six months and they all break easily.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never answered the phone. I was on hold for 45 minutes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 2 weeks. I cannot recommend this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The charger is a NO GO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger is useless it stopped working on my iPhone after using it for 2 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about 2 days. Had to exchange for the Apple brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dawn,

      Thank you for taking the time to review our Insignia™ - 6' Lightning to USB-C Charge-and-Sync Cable - Moon Gray. I understand you found it uncomfortable to use since it only lasted for about 2 days and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't work out of the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wire was DOA. Have to return it and get something without the Insignia brand on it.

    No, I would not recommend this to a friend