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Customer reviews

Rating 4.7 out of 5 stars with 247 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the 4' USB-C to USB-C Braided Charge-and-Sync Cables (2-Pack) for their durability and optimal length. The braided design contributes to the cable's long lifespan, while the length is considered just right for many users. The price point is also appreciated, and the USB-C connectivity meets the needs of those seeking new charging cords.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 247 reviews
  • Rated 5 out of 5 stars

    Cables

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work like they are supposed to. Not much else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chargee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger needed an extra on the go and got this

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Caraagraph,

      Thank you for your feedback on the Insignia™ 4' USB-C to USB-C Braided Charge-and-Sync Cables (2-Pack)! We're glad to hear that you find them great for on-the-go use.

      If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Employee sets up 2 credit cards , 1 fraudulently.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still waiting for the report on the theft charges on a best buy card put in my name fraudulently !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for bringing this to our attention. We're sorry to hear about the fraudulent activity on your Best Buy card. For assistance with this issue, please contact our hotline at 1-877-467-4289. Our team is ready to help you resolve this matter as quickly as possible. We appreciate your patience and understanding.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Charge cable only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cables to transfer data between iphone and laptop. The label on the box clearly states it is a "charging cable" and doesn't mention "sync" at all. It would not transfer date but it will charge my phone. I did try transfer with another better cable and it worked fine from the same ports.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these two cords for use in one location each, they did not need to be plugged and unplugged often. One went in the car and one went in the house. Both died within three months of purchase. No signs of wear and tear, just will not work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Deanne, thank you for taking the time to share your experience with us. We’re truly sorry to hear that both cables stopped working so quickly, especially since they were used in simple, low‑movement setups. This isn’t the kind of experience we want our customers to have, and we understand how disappointing it can be when a product doesn’t perform as expected. Please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com so we can look into this for you and provide support. Thank you again for sharing your feedback with us.

      Poojitha | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    The charger does not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tried charging multiple devices with these, and they simply do not charge. Even if we leave our devices charging for hours, whenever we check the battery level, it is always at 5% or below. When I unplug our devices from these charges to find another charger, the phone immediately turns off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...................................................

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One is already not working and i have only had them for 2 weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jay Scott

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order 1 fast charging block and 2. Fast charging cables. Received 2 of the rong cables and no block.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Both cables failed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both cables failed to work around after 6 weeks....

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Fred, thank you for sharing your review for the Insignia NS-MCA4CCB2. We’re sorry to hear that both cables stopped working after only a few weeks. That’s not the experience we want for our customers, and your feedback helps us identify where improvements are needed. If you’d like further assistance, our support team would be happy to help at 1‑877‑467‑4289 or insigniasupport@bestbuy.com. Thank you again for reaching out.
      Rihan | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charger has kinks within the cord, and it’s honestly just slow.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear about the issues you're experiencing with the charger. We understand how frustrating it can be when a product doesn't meet expectations. Your comments are valuable to us, and we'll use them to improve our products.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is sub-standard.it stopped charging a week after buying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cables must fit perfectly to work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem might be my apple phone with fuzz in the power slot, but both of my cords are not working now, so that my phone does not charge!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ USB-C to USB-C Braided Charge-and-Sync Cables. We’re sorry to hear that you’re having trouble getting your phone to charge—especially with both cables.

      It’s possible that the issue may be related to the device’s charging port, as you mentioned. Even a small amount of debris can affect the connection. We recommend carefully inspecting and cleaning the port if needed, or testing the cables with another compatible device to help isolate the issue.

      We appreciate you bringing this to our attention, and we’re here to help if you need further assistance or would like to explore replacement options through Best Buy. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality 1 off them are broke now i can recommend this product

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear that one of the items did not meet your expectations and that you experienced an issue with its quality. Your input is important to us and helps us work toward improving our products and customer experience.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Durability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quality Cords

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently procured the Insignia™ 4' USB-C to USB-C Braided Charge-and-Sync Cables (2-Pack) in black, and I'm really happy with them. Design and Build Quality: The braided design is not only stylish but also makes the cables feel sturdy and durable. The rubber end contains a nice grip and is bonded well to the cord. I don’t see this separating over time like other cords I have used. They look and feel like they'll last a long time. Performance: These cables charge my USB-C devices quickly and efficiently. I've used them with my smartphone and laptop, and they work great every time. No Speed limitations from what I have discovered. Convenience: At 4 feet long, the cables are the perfect length for my needs. It seems like most companies offer a 3’ and then jump to 6’. This 4’ length is exactly what I was looking for it offers the perfect reach from my charging port to my phone on the dashboard, without have too much extra cord to get in the way. Summary: Overall, I'm really satisfied with these Insignia cables. They're reliable, durable, and perform well. I definitely recommend them to anyone looking for quality charging cables.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We are thrilled to hear that you are happy with the Insignia™ 4' USB-C to USB-C Braided Charge-and-Sync Cables. It's great to know that the design, build quality, and performance have met your expectations. We appreciate your recommendation and are glad that the 4-foot length is perfect for your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Durability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Insignia quality!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia branded products never disappoint and I have always found them to be both reliable as well as economical, and these USB-C C to USB-C C cables are no different. these cables have a very high quality braiding shell around the cable. The material of the braiding seems like it is on the more durable side compared to other products on the market. I have several different branded cables and even over time the braiding on those give out but these Insignia cables seem much better. The ends seem super durable as well, no worries about breaking wires. I think my favorite part of these cables is the housing around the USB-C C plug is not real big. There are quite a few electronic products out there now that charge via USB-C, however the slot where the charger plugs in is very tight and some chargers do not fit. I took my electronic item that has been known to not fit all chargers and this plug fit perfectly with room to spare! I have been charging my Samsung S22 Ultra with these cables and I have had zero overheating issues with the cable or the plugs. I highly recommend these high quality USB-C Cables from Insignia!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback, Katie! We're delighted to hear that you find Insignia™ products reliable and economical, and that the USB-C to USB-C Braided Charge-and-Sync Cables are no exception. It's great to know that the quality and durability of these cables meet your expectations and that they fit perfectly with your devices. If you have any questions or need further assistance, please feel free to reach out. We appreciate your support and recommendation! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't work for my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these didn't work to charge my phone. I tried 120v, 12v and my computer

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, StuartP. We're sorry to hear that the Insignia™ 4' USB-C to USB-C Braided Charge-and-Sync Cables didn't work for your phone. We appreciate your feedback and will look into this issue. If you need further assistance, please don't hesitate to reach out to our support team. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Durability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Well built, durable, and flexible cables

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two pack of Insignia 4 foot USB-C to USB-C braided charging cables are quality cables with fast charging and data transfer speeds. The flexible braided round cables are sturdy allowing them to be used around objects without fear of breaking or fraying. The tubing on the connectors providing insulation and stress relief is ample and make these very durable cables. Used with a compatible 60W charger will allow for fast charging of many devices including smartphones, tablets, controllers, smart devices, and more. Data transfer speed is up to 480 Mbps means getting the job of syncing data between devices done quickly. The 4 foot cable length is a good choice for most of my charging and transferring needs. I like that they are a two pack set as well, because so many of my devices require USB-C connections and I often need to charge more than one device at the same time. I would recommend these cables to anyone needing high speed charging cables with data transfer that are well built, durable, and flexible.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, BarbM! We're glad you're impressed with the quality, durability, and performance of the Insignia™ 4' USB-C to USB-C Braided Charge-and-Sync Cables (2-Pack). We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Well-made USB-C 60W (max) charging cables

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These USB-C charge/sync cables are well-made and in a convenient ~120 cm length. They're good for everyday use with phones and tablets, at a good price point. Unfortunately, USB-C has a plethora of different capabilities and options, making it very confusing to understand what works with what, and how well. These cables cover the baseline level, maxing out at charging at up to 60W with devices and chargers that support "Power Delivery" (PD). They only support the slower 480 Mbit/sec data rate, which is the same speed as older USB-2 devices. That's fine for basic data transfers, but will slow your devices down if you want to maximize throughput, and are not suitable for demanding applications such as video for monitors. If you don't need high-power charging (e.g., laptops). or high-speed data transfers, these are a great value. Just understand that to make the most of high-output USB power bricks (e.g., 100W, 140W, or even 240W), you'll need a more expensive cable compatible with the USB PD 3.1 Extended Power Range standard. Consider that if you want to charge a powerful laptop, tools, e-bikes or other power-hungry devices. Likewise, if you need higher data transfer rates to take advantage of USB 3's capabilities for video, networking, high-speed storage or other demanding features, you'll need a more expensive cable that supports "Thunderbolt" USB 3.2 Gen2 or better for 10 Gbit or faster transfers.

    I would recommend this to a friend
  • Pros mentioned:
    Durability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid, well built USB-C cables

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thes Insignia brans braided USB-C cables have been an excellent purchase for me. The cables are well built and look like they will last a long time. I bought the 4 foot version the Best Buy offered. I use them in a charging station I have set up on my kitchen counter. They've replaced some cheaper Amazon cables that just haven't held up to the daily use. The braiding on these cables seems to give it a rigidity the other cables lacked which (I hope) will make them last a very, very long time. I use the cables mostly for power charging of my family iPhones, iPads, Kindles, and other USB C devices. For this purpose, they have worked well. There is no issue with mating of the cables and the connectors plus backshells are hogh quality. Sometimes the backshell of cabels can be too fat to fit in the slot of my iPhone case, but that is not the case here. It's streamlined and fits well even in the smallest opening. I've used the cable for data transfer just a couple of times. I've had no issue with this although I couldn't tell you if they were high speed or not. They seemed fast enough for my use. I highly recomment these cables!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you find our USB-C cables to be solid and well-built. We appreciate your support and hope they continue to meet your needs.

      - Carl | Insignia Products BBY-ExBrand_Insignia