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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3267 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and charging speed of the 6' USB-C to USB-C Charge-and-Sync Cable. Users also appreciate its flexibility, compatibility, and connectivity with their devices. However, some customers have expressed a desire for more color options. Overall, the cable seems to be well-received for its functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,267 reviews
  • Rated 1 out of 5 stars

    Not A Great Charger

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this charger was great, until it stopped working today, less than 5 months after I purchased it. The store associate told me it would work just as good as an Apple charger... and it did for less than 5 months. Do yourself a favor and just purchase the Apple branded charger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PhilipM,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Renee,
      Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    The soundbar connection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't knowledgeable of what product to buy. I bought an optical wire connection, instead of an auditory cable wire, and the sound isn't all that great. I have no remote control for the soundbar, and it automatically comes on when I turn the TV on. I should've brought the soundbar into the store for instructions, and saved myself some money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Spot,

      Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good but seems a bit flimsy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good data/charging cable so long as you leave it in one place. Not really meant for travel and it seems the metal usb-c connectors to bend easy. Overall a decent product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont purchase. It stopped working for me after a little over a month. Not worth your money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear that the product stopped working after a short period. We take such concerns seriously and will look into this issue to improve our products. Your input is valuable to us.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Will not work for long term use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging cable seems sturdy and flexible but unfortunately the adapter has flimsy USB-C connectors that tend to bend easily.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KevWidn!

      Thank you for taking the time to leave a quick review of our Charge-and-Sync Cable, we at Insignia Products are tirelessly working to improve our products and your feedback is very important to us as it helps us develop better products for you in the future, if you have any question or concern regarding this product, don't hesitate to let us know using the link below:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not fit for my purpose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable in order to conect a portable monitor to my laptop but it does not supply both energy and signal, I guess it can only be used to charge a device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    6' USB-C to USB-C Charge-and-Sync Cable - Charcoa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cord but too long, need to have at a minimum of 3 ft cord in stock

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone charger cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem like good quality. Will have to see how long it lasts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong cord LOL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use it -- wrong one. It was selected by the salesperson(!) Know your requirements and pick it yourself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with cords

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lost count on how many of these we have had to buy, because the wire connectors keep cracking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Why

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok... I guess... I mean... Like... Sure... You can buy this one... Like...If you really want to...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    usb c to c cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok cable, needed to tie the extra length with cable tie. no info on cable class on website.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked at first...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a week or so, and then became spotty on when it would work. Tried multiple blocks and outlets.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap for Sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! Waste of $$! No longer works after 2 months and 5 days. Only used beside my bed. Never out of my home. Have been careful to make sure there is no twisting. The crappy apple one that was originally with my new iPad 12” pro lasted 6, almost 7 months. They should be better than that! Both are CRAP!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kjlkkba,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this. For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stopped working well already

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for 4 months and it has already stopped working well. It started to take several hours to charge my phone when it used to take less than an hour. Same with my tablet and my husband's phone. The last few weeks I get messages on my devices to check my connection and I have to unplug and replug a few times for it to work at all. I began using a different cable and that worked fine so I know it's not the fault of the devices.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm sorry to hear about your experience with the Insignia™ 6' USB-C to USB-C Charge-and-Sync Cable. It sounds frustrating to deal with charging issues, especially when it impacts multiple devices. Your feedback is important and can help us improve our products. If you haven't already, you might want to consider reaching out to customer support for assistance. Thank you for sharing your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Poor Sales Rep!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was informed by a sales associate this item was absolutely the "one I needed", unfortunately it seemingly was not so it also was an "OPEN BOX" which I did not realize until I returned home. I will be returning this item.....

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 6' USB-C to USB-C Charge-and-Sync Cable! We understand that you are having issues with your purchased. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with product return and exchange.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    NOT COMPATIBLE WITH QUEST 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it's a decent cable but is not compatible with Quest 2. Will be returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but the charging isn't as fast as the samsung cables and as is typical for Insignia the cord is plastic and stiff, it works if you can't wait to order a nicer cord

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Charges

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fine. Nothing special about it, but will probably fail soon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Fit!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work for me because it did not fit my computer and caused my laptop to lose power and shut off prematurely!

    I would recommend this to a friend