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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3267 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and charging speed of the 6' USB-C to USB-C Charge-and-Sync Cable. Users also appreciate its flexibility, compatibility, and connectivity with their devices. However, some customers have expressed a desire for more color options. Overall, the cable seems to be well-received for its functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,267 reviews
  • Rated 2 out of 5 stars

    its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a good charger but not really sturdy, the end piece got stuck in my ipad so that was not good

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jasmine,

      We apologize for your experience with this product. It is our helpful to us to hear our customer's feedback so we can continue to improve the quality of our product. If you need further assistance, please contact Insignia at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 2 out of 5 stars

    Not good, its loose.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cords always disconwcts from my phone and feels faulty. I dint recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JustenB,
      Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop charging after a couple days. I’ll have to return it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for writing a review for our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the unit stopped charging, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.


      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Won't last long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already has a shortage 2 weeks later after use a few times

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Insignia™ - 4' USB-C to USB-C Charge-and-Sync Cable - Charcoal . I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charging cables dont last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ready not working cant find a card at best buy that will even give me a month. Don't know why bestbuy wants me to review there charging cables untill they start getting cables that last I. Will get mine in bulk because since they move around in car a lot do to job they dont last.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    cables

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about them ,just c to c cables.Don't ask me any tech question

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello snafu717,
      Thank you for taking the time to review our Insignia™ - 4' USB-C to USB-C Charge-and-Sync Cable. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Very pricy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of these needed extras are exorbitant. Seems way to high priced.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    don't spend your money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not even 6 months old and it is no longer useful I only used it in 2 trips

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Remote with TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Samsung Frame TV. It came with a dead remote with no charger. Horrific process and shocked after buying a $1500 TV they couldn't even give me a remote that works.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I apologize for the disappointing experience you've had with your new Samsung Frame TV, particularly with the dead remote and lack of a charger. We understand that this is not the level of quality and service you expect from our brand, and we're truly sorry for the frustration and inconvenience this has caused. We'll make sure to pass on your feedback to Samsung's customer service team to improve their process and provide better support for customers who encounter similar issues. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    I returned this.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this. It wouldn't carry video. Sales rep didn't know product(s) well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    a cord of disappointment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 3 months of being used as a mouse cord. the usb-c broke and loses connnection constantly now. They don't make em like they use too.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I am sorry to hear about your experience with our mouse cord. It is disappointing to hear that it broke within just 3 months of use. We strive to provide high-quality products that will last, so we apologize for any inconvenience this has caused. We will definitely take your feedback into consideration and work towards improving our product quality. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a week and then the metal tip came apart inside my phone!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello RachealK,

      Thank you very much for taking the time to review our Insignia - 4' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cable does NOT WORK with portable display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This simply should not be the case in 2020. Brand new $20 USB-C to USB-C cable should completely support the current USB-C standard, including the USB-C DisplayPort feature. It does NOT. USELESS. I purchased this simply to allow me to position an external portable ASUS MB16AP display on the left side of my laptop, as the 3ft cable provided with the unit was not long enough (dumb move by ASUS - separate discussion). Aaaarrrgh.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BBCustomer,

      The feedback that you provided is very much appreciated, I can assure you that this cable is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    INSIGNIA

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia is the worst brand ever. DO NOT WASRE YOUR MONEY ON THIS PRODUCT

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear that you had a negative experience with our product. Your satisfaction is very important to us, and we appreciate your input as it helps us improve.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    DOA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective, return for OEM Apple cable. Apple cable longer and less $$$.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    cable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usb type c charge and sync cable cable is not easy to handle and damaged the phone eventually

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return it because stop working after a weeke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poopy Caka

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to get a charging block for my galaxy s20FE and they didnt have any USB A ones so i was forced to get A USB C block and i need a cable so i got this one and the connection was more flimsy than a soggy noodle. Long story short, i stopped using it and its somewhere in my bedroom and i dont care to find it anytime soon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately sound and fit is subpar. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Forget,

      Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dead out of the box.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable was dead out of the box. Nothing would detect it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our USB-C to USB-C Charge-and-Sync Cable! We know how frustrating is when a new device is not working properly. We would love to assist you further! Please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia