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Customer reviews

Rating 4.7 out of 5 stars with 3281 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the 6' USB-C to USB-C Charge-and-Sync Cable for its overall performance and charging speed. Users appreciate the cable's flexibility and compatibility with their devices, as well as its reliable connectivity. A minor suggestion was made by some users who wished for more color options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,281 reviews
  • Rated 3 out of 5 stars

    Just a cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just a cable. There is nothing really much too say.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I Do Not Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for a few months and they just stopped working. Wouldn't work inside with a wall plug or with the charger in my car.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Majic,

      Thank you for the review. I do apologize if the product did not last long. If you have any questions please give us a call at 888-237-8289.

      Renee
      Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The metal plug that plugs into my laptop separated from the cord within two weeks of purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it is a fast/quick charging on my latest power bank but when i tried it it only said "cable charging" Sorry but im just telling what I am experiencing right now.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rhodcess0617, thank you for taking the time to review our unit and share your experience. This will help us improve our models. If you need any assistance please contact us at 877-467-4289. Viri E. Insignia Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Overheating problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is shorter than what i need and i think it might risk making your thing overheating while charging.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello TorinP,
      Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable, we're very sorry to read you are experiencing this issue with one of our products. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 4/27/23 and stopped working on 5/19/23. Didn't even last a month.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Not good, its loose.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Cords always disconwcts from my phone and feels faulty. I dint recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JustenB,
      Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s junk and breaks just one month after use. They do not honor their 1 year warrranty.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, James, for sharing your experience with us. We’re sorry to hear that the USB-C Charge-and-Sync Cable didn’t meet your expectations. We appreciate your feedback and take quality concerns seriously. If there’s anything we can do to assist you, please reach out to our support team so we can look into this further. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not good cheap stuff

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charter stopped working randomly after a month of use I don’t know why I stopped working but it did

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Halzuba1,

      Thank you for taking the time to review our Insignia™ - 4' USB-C to USB-C Charge-and-Sync Cable - Charcoal, We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products.
      We'll be more than happy to assist you regarding this matter, below you will find the link to reach us.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Wouldnt tranfer video

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work for me sending, a video signal to rokid max. Might just charge phones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid this product if you like your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for two weeks and then stopped charging altogether. Not worth a tenth of its price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong INCORRECT power adaptor for a HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable does charge my HP Spectre laptop but every time I use it my laptop tells me it is not HP approved and I should not be using it. BB did not have an HP approved power adaptor. The one given to me when I purchased my HP laptop has never fit the C port properly and now is not working. I ordered on from HP and it is not the correct charger for my laptop, Now I need to return it to HP. Not sure what to do now.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Milkfrother,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a good charger but not really sturdy, the end piece got stuck in my ipad so that was not good

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jasmine,

      We apologize for your experience with this product. It is our helpful to us to hear our customer's feedback so we can continue to improve the quality of our product. If you need further assistance, please contact Insignia at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did not fit like the clerk said they would so i returned them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop charging after a couple days. I’ll have to return it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for writing a review for our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the unit stopped charging, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.


      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Won't last long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already has a shortage 2 weeks later after use a few times

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Insignia™ - 4' USB-C to USB-C Charge-and-Sync Cable - Charcoal . I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charging cables dont last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ready not working cant find a card at best buy that will even give me a month. Don't know why bestbuy wants me to review there charging cables untill they start getting cables that last I. Will get mine in bulk because since they move around in car a lot do to job they dont last.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    cables

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about them ,just c to c cables.Don't ask me any tech question

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello snafu717,
      Thank you for taking the time to review our Insignia™ - 4' USB-C to USB-C Charge-and-Sync Cable. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    don't spend your money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not even 6 months old and it is no longer useful I only used it in 2 trips

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very pricy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of these needed extras are exorbitant. Seems way to high priced.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia