Customer Ratings & Reviews
- Model:
- NS-MCC421C
- SKU:
- 6410843
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the overall performance and charging speed of the 6' USB-C to USB-C Charge-and-Sync Cable. Users also appreciate its flexibility, compatibility, and connectivity with their devices. However, some customers have expressed a desire for more color options. Overall, the cable seems to be well-received for its functionality.
This summary was generated by AI based on customer reviews.
Don't Buy This
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it a 1 because the scale does not allow for negative numbers. I am basing my opinion on the short life of 3 units.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience and frustration you've experienced with the short life of our units. It's essential to us that our products meet your expectations and provide reliable performance. Your feedback regarding the durability of our units is crucial, and we'll use it to improve our product quality and reliability. If you haven't already, please reach out to our customer support team for assistance or possible solutions for the issues you've encountered. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844
Phone Cord
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold the wrong cord. The sales person was not familiar for what I was looking for
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience and confusion caused by our salesperson's lack of knowledge about the product you were looking for. We strive to provide the best customer service possible and will address this issue with our team to prevent similar occurrences in the future. Thank you for bringing this to our attention. We hope to have the opportunity to serve you again and provide you with the correct product you are seeking. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844
connects but won't charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did my computer connect to the internet via the dock? Yes. But since it would not also carry a charge it was of no use to me as the current cable I have does both. Only reason I bought this cable was it was longer and I needed that. Looking for another option
No, I would not recommend this to a friendCouldn't use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something to charge my tablet with a small charge end and this doesn't work. So much for asking for sales advice
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Katarina,
We are very sorry to read that this charger does not work. I know how inconvenient this must be for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
data cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased wrong item returned product did not work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the charge-and-sync cable. I am sorry to read that the item was returned; we appreciate the feed back.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Product missing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hitting word count. I opened the box. The box was empty. I paid $12 for a box with an image of a cord
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tyler! I apologize for the inconvenience you’ve faced with receiving an empty box after purchasing the product. It’s frustrating to pay for an item and not receive what you expected. Rest assured, this is an isolated issue, and we appreciate your patience. You have the option to return and exchange the product within 15 days. If you need any assistance, feel free to reach out.
JC | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but wasn’t what I needed it for it’s bot a thunderbolt 3
I would recommend this to a friendFree to good home.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them, discovered that I didn't need them. Went back to Best Buy to purchase a new tv. The tv was defective and I returned it. Had problem with return due to ridiculous inflexibility of return rules. Won't be returning these because I am not going back to that store. Come pick them up if you need them.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got it 5 months ago and it got stuck in the iPad port, so it didn’t last as we want it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issue you've encountered with our product getting stuck in the iPad port, and we understand your frustration. Ensuring the durability and reliability of our products is of utmost importance to us, and we regret that this was not your experience. We appreciate your feedback and want to ensure that you receive a satisfactory resolution to this issue. Please reach out to our customer support team so we can assist you further and provide you with a replacement or refund. We apologize for any inconvenience caused and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410843.p?skuId=6410843
Not Mac (apple) compatible)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with apple products. Bought it to use with elgato capture card
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NashaundaW, thank you for reaching out. I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne | Insignia Support | https://www.bestbuy.com/site/insignia-4-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410843.p?skuId=6410843
wrong product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with the help of a nice young man in the store it was not what I needed. I needed one side to be a USB and the other to fit in the phone. Some people just want to sell and not listen. I returned for the right product but caused me to go back to the store
No, I would not recommend this to a friendWarning!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy !!!! Bought 2 of them and less than 3 months they dont charge anymore!!! I thought it wan my phones charging port!
No, I would not recommend this to a friendStopped working not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This only worked for a few months. Do not phrchase .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that the product you purchased only worked for a few months. Providing long-lasting and reliable products is our top priority, and we apologize for any inconvenience this has caused you. Your feedback is valuable to us, and we'll use it to improve the quality and durability of our products in the future. If you need any further assistance or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience caused and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844
Not Working Properly with Fast Adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not working properly with fast adapter. The charging time is way more, wire is hard and not easy to work around. i would recommend to go for samsung original wire.
No, I would not recommend this to a friendDoes not fit well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit well cheap junk buy anker online not this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Brent,
Thank you for taking the time to leave a review of our Insignia™ - 4' USB-C to USB-C Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor fit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit snugly intoy Samsung S20, wont effectively charge my phone. I have othern older cords that work fine so its not the phone.
No, I would not recommend this to a friendBad cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable lasted me less than a month after that; it wouldn't charge anymore. It could have been defective, but I was out of my refund time frame, so I got stuck with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our USB- C to USB- C Charge and Sync cable, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. The silver insertion part broke off from the chord and got stuck in my computer about 3 days after. bought it.
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, connector separated from the housing after only a few months, don't waste your money on Insignia charging cables.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello HisDudeness,
Thank you for writing a review for our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying and has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Plug in cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cannot be inputted in my cell phone Samsung Galaxy smartphone 10.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Poppinmovie,
Thank you for taking the time to review our Insignia™ - 4' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com