Customer Ratings & Reviews
- Model:
- NS-MCC421C
- SKU:
- 6410843
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 6' USB-C to USB-C Charge-and-Sync Cable for its overall performance and charging speed. Users appreciate the cable's flexibility and compatibility with their devices, as well as its reliable connectivity. A minor suggestion was made by some users who wished for more color options.
This summary was generated by AI based on customer reviews.
Very bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable doesn't work well. the charging takes too long. buy it if you have 10 hours to charge your cell phone. Also, the store technician was the one who recommended it to me. very badly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the inconvenience you experienced with the cable. We will make sure to address this issue and improve the quality of our products. Customer satisfaction is our top priority, and we regret that we did not meet your expectations. We appreciate your honesty and will take your comments into consideration for future recommendations. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410843.p?skuId=6410843
I returned this.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this. It wouldn't carry video. Sales rep didn't know product(s) well.
No, I would not recommend this to a friendCable does NOT WORK with portable display
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This simply should not be the case in 2020. Brand new $20 USB-C to USB-C cable should completely support the current USB-C standard, including the USB-C DisplayPort feature. It does NOT. USELESS. I purchased this simply to allow me to position an external portable ASUS MB16AP display on the left side of my laptop, as the 3ft cable provided with the unit was not long enough (dumb move by ASUS - separate discussion). Aaaarrrgh.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BBCustomer,
The feedback that you provided is very much appreciated, I can assure you that this cable is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
DOA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective, return for OEM Apple cable. Apple cable longer and less $$$.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a week and then the metal tip came apart inside my phone!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RachealK,
Thank you very much for taking the time to review our Insignia - 4' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
cable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.usb type c charge and sync cable cable is not easy to handle and damaged the phone eventually
No, I would not recommend this to a friendNo Remote with TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Samsung Frame TV. It came with a dead remote with no charger. Horrific process and shocked after buying a $1500 TV they couldn't even give me a remote that works.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the disappointing experience you've had with your new Samsung Frame TV, particularly with the dead remote and lack of a charger. We understand that this is not the level of quality and service you expect from our brand, and we're truly sorry for the frustration and inconvenience this has caused. We'll make sure to pass on your feedback to Samsung's customer service team to improve their process and provide better support for customers who encounter similar issues. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844
Not a USB-C cable extender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a USB-C cable extender. The store shopper thought this cable could be used to connect to a USB-C Hub.
No, I would not recommend this to a friendBad quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to return it because stop working after a weeke
No, I would not recommend this to a friendPoopy Caka
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to get a charging block for my galaxy s20FE and they didnt have any USB A ones so i was forced to get A USB C block and i need a cable so i got this one and the connection was more flimsy than a soggy noodle. Long story short, i stopped using it and its somewhere in my bedroom and i dont care to find it anytime soon.
No, I would not recommend this to a frienda cord of disappointment
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 3 months of being used as a mouse cord. the usb-c broke and loses connnection constantly now. They don't make em like they use too.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I am sorry to hear about your experience with our mouse cord. It is disappointing to hear that it broke within just 3 months of use. We strive to provide high-quality products that will last, so we apologize for any inconvenience this has caused. We will definitely take your feedback into consideration and work towards improving our product quality. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844
Dead out of the box.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable was dead out of the box. Nothing would detect it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our USB-C to USB-C Charge-and-Sync Cable! We know how frustrating is when a new device is not working properly. We would love to assist you further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately sound and fit is subpar. Would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Forget,
Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
INSIGNIA
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia is the worst brand ever. DO NOT WASRE YOUR MONEY ON THIS PRODUCT
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that you had a negative experience with our product. Your satisfaction is very important to us, and we appreciate your input as it helps us improve.
- Carl | Insignia Products
connects but won't charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did my computer connect to the internet via the dock? Yes. But since it would not also carry a charge it was of no use to me as the current cable I have does both. Only reason I bought this cable was it was longer and I needed that. Looking for another option
No, I would not recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but wasn’t what I needed it for it’s bot a thunderbolt 3
I would recommend this to a frienddata cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased wrong item returned product did not work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the charge-and-sync cable. I am sorry to read that the item was returned; we appreciate the feed back.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Free to good home.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them, discovered that I didn't need them. Went back to Best Buy to purchase a new tv. The tv was defective and I returned it. Had problem with return due to ridiculous inflexibility of return rules. Won't be returning these because I am not going back to that store. Come pick them up if you need them.
No, I would not recommend this to a friendDon't Buy This
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it a 1 because the scale does not allow for negative numbers. I am basing my opinion on the short life of 3 units.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience and frustration you've experienced with the short life of our units. It's essential to us that our products meet your expectations and provide reliable performance. Your feedback regarding the durability of our units is crucial, and we'll use it to improve our product quality and reliability. If you haven't already, please reach out to our customer support team for assistance or possible solutions for the issues you've encountered. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844
Couldn't use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something to charge my tablet with a small charge end and this doesn't work. So much for asking for sales advice
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Katarina,
We are very sorry to read that this charger does not work. I know how inconvenient this must be for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285