Customer Ratings & Reviews
- Model:
- NS-MCC421C
- SKU:
- 6410843
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 6' USB-C to USB-C Charge-and-Sync Cable for its overall performance and charging speed. Users appreciate the cable's flexibility and compatibility with their devices, as well as its reliable connectivity. A minor suggestion was made by some users who wished for more color options.
This summary was generated by AI based on customer reviews.
Product missing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hitting word count. I opened the box. The box was empty. I paid $12 for a box with an image of a cord
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tyler! I apologize for the inconvenience you’ve faced with receiving an empty box after purchasing the product. It’s frustrating to pay for an item and not receive what you expected. Rest assured, this is an isolated issue, and we appreciate your patience. You have the option to return and exchange the product within 15 days. If you need any assistance, feel free to reach out.
JC | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844
Phone Cord
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold the wrong cord. The sales person was not familiar for what I was looking for
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience and confusion caused by our salesperson's lack of knowledge about the product you were looking for. We strive to provide the best customer service possible and will address this issue with our team to prevent similar occurrences in the future. Thank you for bringing this to our attention. We hope to have the opportunity to serve you again and provide you with the correct product you are seeking. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844
wrong product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with the help of a nice young man in the store it was not what I needed. I needed one side to be a USB and the other to fit in the phone. Some people just want to sell and not listen. I returned for the right product but caused me to go back to the store
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got it 5 months ago and it got stuck in the iPad port, so it didn’t last as we want it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issue you've encountered with our product getting stuck in the iPad port, and we understand your frustration. Ensuring the durability and reliability of our products is of utmost importance to us, and we regret that this was not your experience. We appreciate your feedback and want to ensure that you receive a satisfactory resolution to this issue. Please reach out to our customer support team so we can assist you further and provide you with a replacement or refund. We apologize for any inconvenience caused and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410843.p?skuId=6410843
Warning!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy !!!! Bought 2 of them and less than 3 months they dont charge anymore!!! I thought it wan my phones charging port!
No, I would not recommend this to a friendNot Mac (apple) compatible)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with apple products. Bought it to use with elgato capture card
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NashaundaW, thank you for reaching out. I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne | Insignia Support | https://www.bestbuy.com/site/insignia-4-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410843.p?skuId=6410843
Not Working Properly with Fast Adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not working properly with fast adapter. The charging time is way more, wire is hard and not easy to work around. i would recommend to go for samsung original wire.
No, I would not recommend this to a friendBad cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable lasted me less than a month after that; it wouldn't charge anymore. It could have been defective, but I was out of my refund time frame, so I got stuck with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our USB- C to USB- C Charge and Sync cable, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Stopped working not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This only worked for a few months. Do not phrchase .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that the product you purchased only worked for a few months. Providing long-lasting and reliable products is our top priority, and we apologize for any inconvenience this has caused you. Your feedback is valuable to us, and we'll use it to improve the quality and durability of our products in the future. If you need any further assistance or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience caused and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844
Poor fit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit snugly intoy Samsung S20, wont effectively charge my phone. I have othern older cords that work fine so its not the phone.
No, I would not recommend this to a friendDO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. The silver insertion part broke off from the chord and got stuck in my computer about 3 days after. bought it.
No, I would not recommend this to a friendDoes not fit well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit well cheap junk buy anker online not this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Brent,
Thank you for taking the time to leave a review of our Insignia™ - 4' USB-C to USB-C Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, connector separated from the housing after only a few months, don't waste your money on Insignia charging cables.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello HisDudeness,
Thank you for writing a review for our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying and has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
misguided purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.actually needed lightening connector, but sales person did not understand the difference and assured me that this was equivalent when in fact it is not
No, I would not recommend this to a friendwould not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it when I first got it July 4th. Now it's no longer working and had to buy another one already.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Gsimon,
Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Plug in cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cannot be inputted in my cell phone Samsung Galaxy smartphone 10.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Poppinmovie,
Thank you for taking the time to review our Insignia™ - 4' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does fit in my phone or adapter and will not charge my phone
No, I would not recommend this to a friendMy point of view
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never have luck with the name brand Insignia. Never have luck with the name brand Insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mistyblue,
Thanks for taking the time and effort to leave a review with our Insignia™ - 10' USB-C to USB-A Charge-and-Sync Cable - Charcoal. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Doesn't Last Long
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it since August. It's April. Didn't even last a whole year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RachelS,
Thank you very much for taking the time to review our Insignia - 4' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Bad cord
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all cord stopped working after after a month
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KimberlyB. Thank you for writing a review about our Insignia USB-C Cable. I apologize that this cable stopped working after a month. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com