Customer Ratings & Reviews
- Model:
- NS-MC5CC4W24
- |
- SKU:
- 6549894
Customer reviews
Rating 4.8 out of 5 stars with 810 reviews
(810 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers commend the 4' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket for its generous length, durability, and affordable price. Many appreciate its reliable performance and the sturdy braided design. However, some users note that the data transfer speed may not be optimal for all devices and charging speeds may be slower than expected. The cable is well-suited for everyday charging needs.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Mrs.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these items but didn’t have other desired items in stock.
This review is from Insignia™ - 10' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White
I would recommend this to a friendRated 1 out of 5 stars
Don't buy it,a waste of money and time.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable stopped working just a couple of weeks after purchasing. As a truck driver,all my electronics are essential for navigation and communications. It was pass the best buy store deadline for electronic returns and I don't have the time to deal with the manufacturer. I thought spending more money on this item would ensure getting a better product. I bought a less expensive version that functions as expected so far.
This review is from Insignia™ - 10' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about your recent purchase of the Insignia 10' USB-C to USB-C Charge-and-Sync Cable. We're sorry to hear that the product stopped working just a couple of weeks after purchase, and we understand how frustrating it can be when essential electronics fail. We appreciate your honesty about your expectations and the fact that you chose a less expensive alternative that meets your needs. We'll take your feedback into consideration as we continue to improve our products and customer experience. Jeth | Insignia Support  https://www.bestbuy.com/site/insignia-10-usb-c-to-usb-c-charge-and-sync-cable-with-braided-jacket-white/6549899.p?skuId=6549899
Rated 3 out of 5 stars
Too heavy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy for my light weight devices. So I had to return
This review is from Insignia™ - 10' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White
I would recommend this to a friendRated 2 out of 5 stars
Wrong cable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold the wrong cable. I asked for cable for charger and an iPhone 15 and this cable doesn't work. I have to say thta the service provider was a very nice person.
This review is from Insignia™ - 7' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the inconvenience you've experienced with the cable you purchased. It's frustrating when a product doesn't meet expectations, especially when it's essential for charging your device. We apologize for any confusion or misunderstanding regarding the compatibility of the cable with your iPhone 15. However, we're glad to hear that you had a positive experience with our service provider. Providing excellent customer service is important to us, and we appreciate your kind words. Please don't hesitate to reach out to us if you need assistance with finding the correct cable or if there's anything else we can do to help. We apologize for any inconvenience this has caused and thank you for your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-7-usb-c-to-usb-c-charge-and-sync-cable-with-braided-jacket-white/6549898.p?skuId=6549898
Rated 1 out of 5 stars
Don’t purchase from BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the wrong unit but when I brought it back for credit, I was a couple of days past the 14 days allowed for a return. I will be purchasing from AMAZON in the future. The clerk was not kind and it didn’t matter to him that I was in the hospital and couldn’t get it back on time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the inconvenience you faced with the return policy. It's frustrating when circumstances prevent timely returns, especially when you were in the hospital. I appreciate your feedback, and I hope your future purchases go more smoothly. If you need assistance with anything else, feel free to reach out! - Carl | Insignia Products
- Pros mentioned:Cable length, DurabilityCons mentioned:Data transfer speed
Rated 5 out of 5 stars
Durable cable with good length
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This USB C cable is nice. The ends are made of a hard plastic, and the cable itself is a high quality braided cable. It seems like based on the materials it would be a durable cable. The cable has a very satisfying click when putting it into a port. In terms of expected performance, this thing runs great. It charges my devices quickly, and data transfers were at the rate quoted. One of my favorite things about this cable is it comes with a cable wrap built into it. So it is easy to wrap up and put into an organized state with very little amount of effort. My other favorite thing about this cable is its length. With 10 feet, no matter where the outlet is, this cable can reach. This cable would be great for charging a new iPhone or any Android phone. This would also work for MacBooks and other USB-C devices. Two things to note about this cable: In terms of charging speed, this cable is limited to 60w. For the vast majority of my devices that was enough. But if you were considering using this for a large device, like a laptop, it would be worth checking to see what wattage it charges at to ensure you aren’t leaving any performance on the table. In terms of transfer speed, this cable is limited to 480mb/s which means it’s likely a USB 2.0 cable. If you have devices that’s support usb 3.1 or 3.2 you will lose speed by using this cable.
This review is from Insignia™ - 10' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White
I would recommend this to a friend Rated 1 out of 5 stars
Dont work ipad pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont works with ipad pro, its different type c or anything
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 4' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket! We understand that you are having issues using the cable on your Ipad pro. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your concern.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Cable length, Durability, Usb-c
Rated 5 out of 5 stars
Long charger
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice length to be able to charge without things being pulled on the floor. Seems like a durable material, not as flimsy as some I have seen. When I bought my new car usb-c was the only option for charging which sent me out looking for a charging cord that would work. This makes it easy to be able to share the charger around the car. It is just your typical charger but gives you more room to get things done. Since things seem to be converting over to usb-c it is always nice to have a back up charger. There is nothing worse than starting out on a road trip and realizing that you forgot your charger for any number of devices. It would be great if we could come up with a universal type of charging so this could be the jack of all trades. I'm sure I am not the only one who is sick of having to pack multiple chargers for any trip since every item has a different connection. So I appreciate the push towards universality for convenience sake. Nice functional charger with extended range to make sharing easier.
I would recommend this to a friend - Pros mentioned:Cable length, Durability
Rated 5 out of 5 stars
A nice quality long 10 foot cord!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cords are well made and looks of high quality. I needed a cord to charge my phones and also charge my laptop at the same time and this fit the bill! I really like the rubber grommet to tidy up the cord when not in use and not the normal velcro fastener that normally falls off in my usage. The length is perfect for my usage and I expect this cord to last very long. The box is simple and nothing too extravagant, which I like. Not a lot of waste, which is always a plus. The connectors on both ends are nice and small and perfect for me with repect to phones and their cases. So many times where I come across cords with larger connectors that do not fit due to the case limitations. This cord has no issue what so ever! I get a solid connection each and every time. The color is an off white, which is ok, but I prefer a darker color if possible. You will definately see the dirt on these guy. But as a usb c to usb c, the connection is nice and stable and pretty quick. I have had no hiccups so far.
This review is from Insignia™ - 10' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White
I would recommend this to a friend Rated 1 out of 5 stars
Stopped Working After Couple of Weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot recommend this with confidence. I bought just a few weeks ago, thinking that the braided cord would make a difference in longevity - but it did not. This cable has stopped working completely, and I will not be purchasing one from this brand again.
This review is from Insignia™ - 7' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jesse,
Thank you for taking time to write a review our Insignia™ - 7' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
- Pros mentioned:Cable length, DurabilityCons mentioned:Data transfer speed
Rated 4 out of 5 stars
A Durable and Quality Cable for Fast Charging
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At four feet in the length, the cable offers flexibility, allowing you to use your phone or other devices wherever you need to but not being so long. The is a versatile and reliable accessory for many of your USB-C devices. However, I would not use it with a laptop and expect it to charge at the laptop's fastest charge rate as this cable is rated to support 60w max charge. The cable is USB-IF certified for power delivery when paired with a complaint PD adapter. This is important when charging a devices that require the protocol like recent iPhones, iPads, Google Pixels, etc. The braided jacket design is nicely woven, feels sturdy enough for most applications but not overly stiff. It is rated as being able to withstand up to 15,000 bends. It has a pretty clean white look. Though, I wish the housing at the ends was not silver. The housing for the connectors are neither large nor super slim but it is easy to connect and disconnect your device without having to remove your protective cases. I don't expect for the plastic shell to break apart from the rest of the cable like a well known pricey low quality cable that comes with your iPhone. I like the silicone cable wrap that is permanently affixed to the cable. You can slide it up and down the cable without feeling like you're going to rip it. It's also nice that you don't have to worry about Velcro like other cable wraps. Don't expect to use this with your SSD external drives, Thunderbolt devices, or any device that needs over the supported 480Mbps transfer rate. This only supports USB 2.0, which is fine for occasional transfers and more focus on daily charging their phones, tablets, earbuds, battery packs, etc. The product comes with a 1-year parts and labor warranty. Overall, the Insignia 4-foot USB-C to USB-C Charge-and-Sync Cable with Braided Jacket is of good-quality, durable, and has flexible functionality for your lower speed data transfer needs.
I would recommend this to a friend Rated 4 out of 5 stars
Very long cable that's very handy for charging
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I initially unwound the Insignia USB-C to USB-C charge and sync cable and its 10' length, I thought it probably lengthy enough to use as a jump rope if one were to ignore its intended use. And with its braided jacket, it might even be sturdy enough. Alas, what that length does do is allow you to charge an electronic device without being tethered next to the wall. This can be pretty convenient in an automobile as well—I have USB-C charging ports in the front dash of my Toyota Highlander, and someone in the back could use this to charge their device from those ports. Charging is what this cable is going to be good at, primarily. It's rated up to 60W so it can be used to charge fairly hefty devices. I was pleased to see that when I plugged it into one of my fast chargers and my Samsung Galaxy S23 Ultra, it reported that its status as "super fast charging." This is good because I've had a few cables that would only support "Fast Charging" which, while still relatively speedy, isn't nearly as good for a large battery like the S23's. While the cable excels at charging and exudes quality in its construction, from the cable jacket to the connectors themselves, it is only rated to 480Mbps for data transfer. This is the USB 2.0 spec for data transfer, so if you're someone who uses USB cables to connect to a PC to transfer photos off, you'd likely have a better time going over wifi. With the rise of cloud services for storage, fewer people do direct backups like that, but know that this might not be your best choice for that purpose. For that reason, think of this cable as something to use for rapid charging and for the freedom the 10' length gives, with data transfer as a secondary purpose. I'd love it if this also supported at least a 5Gbps connection for data.
This review is from Insignia™ - 10' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White
I would recommend this to a friendRated 1 out of 5 stars
Poor customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was horrible when attempting to exchange the phone cord that two Best Buy Employees told me it was the cord I needed.
This review is from Insignia™ - 7' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SheilaC! Thank you for your feedback on Insignia™ - 7' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket. We understand how disappointing it must be to have had that experience with customer service when trying to exchange the phone cord. It's important to receive helpful and accurate assistance, especially after being guided by employees. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-7-usb-c-to-usb-c-charge-and-sync-cable-with-braided-jacket-white/6549898.p?skuId=6549898
Rated 1 out of 5 stars
Defective charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opened it soon it came but it didn’t work at all now I still don’t have a charger
This review is from Insignia™ - 7' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 7' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket. We are truly sorry to hear that you experienced issues with your product right out of the box.
At Insignia, we strive to ensure that our products meet the highest quality standards, and we regret that we fell short in this instance. Your experience is important to us, and we would like to make it right.
Please reach out to our customer support team directly at 1-877-467-4289 and we’ll be happy to assist you with a replacement or any other solution that works for you.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this issue.
- Pros mentioned:Cable lengthCons mentioned:Data transfer speed
Rated 4 out of 5 stars
Strong cable, fast charge, but slower data speeds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a USB-C cable that could hold up to travel in a laptop bag and being unplugged/plugged in often. The rubber ones breakdown too easily and tend to dry rot/crack after a while, so I like that this braided fabric wire is not only strong but abrasion resistant and more flexible. I found that it also tends to tangle and knot less as the sheath has a low friction coefficient. At 4 ft, this cable is longer than most that come with newer small electronics, which is helpful when outlets and adapters are on the floor behind a table or night stand and not so long as to have a ton of extra cable to coil up. The strain relief just behind the plugs could be a little more substantial, but serve their purpose. The aluminum housing on the plugs also won't crack like plastic. However, the data transfer speeds are maxed out at 480 Mbps, which is only USB 2.0, so when used with USB 3.0 and higher devices like backup hard drives, you won't get the fastest file transfers. I'm mostly using the cable for charging though, and it supports up to 60 W fast charging, which is enough for some of my Power Delivery devices but not Thunderbolt-4. It is, however, suitable for powering and charging my small form-factor Chromebook which operates on 45W.
I would recommend this to a friend - Pros mentioned:Cable length, Usb-c
Rated 5 out of 5 stars
High quality, Quick Charging/Data transfer cable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Are you someone in the market looking for a high speed USB C Charging/Data transfer cable for your new iPhone or Android phone or your laptop at a very nominal price without sacrifising on the quality. Then you are looking at the right cable here. Pros: 1. USB C - USB Type C to Type C charging or data transfer is the go-forward standard for most of the phones including Android and iPhones, Tablets, many of the mid-range or high range powerful Laptops, Cars, Power banks, Displays, External storages and much more. USB Type C is fast unlike the legacy charging or data transfer standards (Micro-USB or USB A 2.0 or USB A 3.0 or USB A 3.2) 2. Cable Quality - This cable is made of high quality. The braided cable ensures that the cable will withstand any rough use making it more durable and my number one choice as i always go for the braided cables. Especially with kids around, I prefer going for the braided cable to ensure that the cable does not give up on me within few months due to tangling. I would certainly recommend this cable. 3. Cable length - I am someone who always looks for a cable which is 5 ft or over. This cable comes in 4 feet, 7 feet and 10 feet respectively. I opted for the 7 feet cable which is sufficient for me to charge my laptop or phone or to connect displays or even for data transfer. I mostly use this cable for charging my laptop or phone and sometimes for data transfer. Its easier to use either at home or office or by people in the rear seat of the car. 4. 60 W Charging - I primarily use this charger to charge my laptop or my phones. This cable is capable of quickly charging my phone or laptop saving time. I tried comparing the charging speed of my Google Pixel 6A phone using the Ampere app to see if the other USB C cable that I bought from a different retailer few months ago. This USB C cable charged a bit quicker than my older cable. The charging rate using my older cable was around 2070 mA and this cable charged at around 2080 mA. 5. Transfer speed - This USB C 2.0 supports a transfer speeds of 480 Mbps. As advertised I was able to get the same speed when the tranferring data. Cons: Nothing much Verdict: This is really a very high quality braided cable at a very nominal price when compared to the branded cables which are priced much higher. Features like Braided cable, 60 W charging speed, 480 Mbps transfer and 7 ft of length makes it my most preferred cable. Insignia has simply nailed it.
This review is from Insignia™ - 7' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White
I would recommend this to a friend Rated 1 out of 5 stars
Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked on the first day then afterwards it stopped
This review is from Insignia™ - 7' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Wouldn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The poduct wouldn't charge the my cell phone no whatter I did.
This review is from Insignia™ - 10' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 10' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket! We know how frustrating is that your cable won't charge your phone. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your charge and sync cable.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Cable length, Durability
Rated 5 out of 5 stars
High Quality Cable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia charging and sync cable is very high quality. The braided jacket makes it durable, but also maintains flexibility. There is also a rubber protector where it goes into each end that will prevent the cable from pulling away from or separating from the ends through repeated use. The braiding should also help prevent fraying or getting cut when accidently caught in file drawers. The 7' cable is a great length to use on my wall outlet (which has a USB-C outlet) to charge my phone, or to charge my earbuds from a USB-C plug or my laptop. It comes with a white rubber cord organizer so the cord does not have to be fully extended and doesn't get tangled - everything is nice and neat. When charging my Motorola phone, the speed was fairly quick - as quick as the cable that came with it. Having two USB-C ends makes charging options very versatile. Overall, I strongly recommend this charging cord for it's high quality - should last much longer than cheaper alternatives. Functional, durable and affordable.
This review is from Insignia™ - 7' USB-C to USB-C Charge-and-Sync Cable with Braided Jacket - White
I would recommend this to a friend - Pros mentioned:Cable lengthCons mentioned:Data transfer speed
Rated 5 out of 5 stars
Nice cable, good price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a well made USB cable that you don't need to spend a lot of money on. Charging: while it doesn't support 100W charging, 60W is plenty fast for mobile devices and this cable will work with your fast/turbo chargers for phones or tablets, it just might not be able to handle beefy laptop chargers that need 100W. Speed: 480 Mbps is again not the fastest that USB C can support right now, but this is still very fast and will handle most of your transfer/sync needs without huge delays. Construction: The braided jacket feels like it will last, on the box it states 15,000 bends. The connectors also feel solid and do not feel like they will break. 4 Ft length is perfect for the desk top, car, charging station and many other situations. Being a standard USB-C cable, this is compatible with many mobile devices and laptops these days and Apple sounds like it will even be switching to USB-C for iPhones and other products soon. So good, durable USB-C cables will always have a use for everyone. Can't go wrong here!
I would recommend this to a friend









